Scott Gutknecht | Page 10
Service Writer
Haag Ford Sales, Inc.
405 E Eads Pkwy
Lawrenceburg, IN 47025
160 Reviews
Write a Review160 Reviews of Scott Gutknecht
February 04, 2024
Alway help me stay on top of things so nothing gets crazy to repair. Love them to repair. Love them More
Other Employees Tagged: Danielle Wilkins , Danielle Haag, WILLIAM MCENTYRE
February 01, 2024
Great. Scheduled online. Ended up getting there an hour early and they still got me in. Scheduled online. Ended up getting there an hour early and they still got me in. More
Other Employees Tagged: Danielle Wilkins , Danielle Haag, WILLIAM MCENTYRE
February 01, 2024
1st time visit. Professional, on time service .Clean waiting area and quiet. Paperwork explained what was done. Will be back. Professional, on time service .Clean waiting area and quiet. Paperwork explained what was done. Will be back. More
Other Employees Tagged: Danielle Wilkins , Danielle Haag, WILLIAM MCENTYRE
February 01, 2024
My F150 was in service for 10days which left me without a vehicle for that time period. I always had to contact the service department to see where they were on the repairs. Twice I was promised they would vehicle for that time period. I always had to contact the service department to see where they were on the repairs. Twice I was promised they would call me and the calls never came. I was told one time by the gentleman that he was just too busy the prior day to return the call that was promised. We were not upset with the quality of the work but with the communication. I did get the impression that the problem with the truck was a known problem on the 2017 F150 even though there is not a recall for the problem. Prior to this repair, I had always been very pleased with the service that I had received at Haag Ford. I even made the 130 mile round trip for the past 6 years to have the routine service and recall repairs because of the service I received. This experience may influence my next purchase. More
January 31, 2024
I noticed you did not remove the composite skid plate for the oil change but only loosened the front bolts - this will cause me an additional $ 200 repair down the road as the composite plate will break loos the oil change but only loosened the front bolts - this will cause me an additional $ 200 repair down the road as the composite plate will break loose. You guys should know better. More
January 23, 2024
Extremely impressed with the level of service and detail Haag Ford had shown. From the purchase of a 2023 Expedition to my first service they have outperformed my expectations. Haag Ford had shown. From the purchase of a 2023 Expedition to my first service they have outperformed my expectations. More
Other Employees Tagged: Dave Franks
January 20, 2024
Always efficient and friendly—— I appreciate the oil change included in the purchase price, and it is completely timely change included in the purchase price, and it is completely timely More
Other Employees Tagged: Danielle Wilkins , Danielle Haag, WILLIAM MCENTYRE

