The female advisor that was helping was very rude.
I asked her a question for more clarification and she was unable to explain it and began to get upset with me. I expressed my opinion about the incid
I asked her a question for more clarification and she was unable to explain it and began to get upset with me. I expressed my opinion about the incident and asked for my keys. I do not think I should have received service for an issue that could not be explained before hand. I understand a diagnosis needed to be completed but the financial obligation was unclear and unfair
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by melaniegilbert24
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Ray Skillman Chevrolet responded
Thank you for sharing your experience with us, Melanie. Your feedback regarding the service you received at Ray Skillman Chevrolet is appreciated. We understand how important clear communication is, especially when discussing financial obligations. We want to assure you that we take your concerns seriously and would like the opportunity to discuss this matter further. Please feel free to reach out to us directly. Thank you again for your input, and we hope we get to serve you better in the future..
Sincerely,
The Ray Skillman Chevrolet Team
The sheer audacity of that so-called manager Mike!
It was clear from the start that he had no idea what he was doing. At first, I couldn't help but think he was a complete joke. But as it turns out, h
It was clear from the start that he had no idea what he was doing. At first, I couldn't help but think he was a complete joke. But as it turns out, he's nothing but a deceitful liar. The nerve of trying to deceive me right to my face! I will never set foot in that place again, even though I had plans to buy a new car. What began as a simple parking issue turned into a year-long nightmare, with this clown trying to charge me a ridiculous $2220 storage fee. which, I managed to bring it down to $750, but only to be reimbursed because come to find out that no work had been done on my car. It sat there for a whole year, and to top it off, they caused even more damage to my Camaro RS. This is absolutely unacceptable. I've dealt with incompetence before, but this guy takes the cake. I'm taking them to court! I've already been to the secretary of state to figure out which court they're registered with and what forms I need to fill out.
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by mo_k
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Service department Mike, Allissa
Apr 12, 2026 -
Ray Skillman Chevrolet responded
We acknowledge your review and are currently looking into the events we’ve detailed.
It costs to have ANYTHING looked at.
I can go anywhere else and they diagnose with no problem and at no cost. The pricing is crazy.
I can go anywhere else and they diagnose with no problem and at no cost. The pricing is crazy.
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by AURORAZAPATA_81
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2026 -
Ray Skillman Chevrolet responded
Thank you for your feedback, Aurora. We understand that expectations around diagnostic costs and service pricing can vary, and your experience helps Ray Skillman Chevrolet evaluate how we communicate the value and structure of our inspection services.
If you’d like to go over your concerns in more detail, you are encouraged to contact us directly. We are committed to providing clear, upfront information so every customer understands their options before any work is performed.
Sincerely,
The Ray Skillman Chevrolet Team
My experience was great!
I left with a vehicle I'm sure I'm going to love. Derek, Andrew, & Brandon were awesome!! Thanks so much for superior customer service!!!!!
I left with a vehicle I'm sure I'm going to love. Derek, Andrew, & Brandon were awesome!! Thanks so much for superior customer service!!!!!
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by cmcneal72
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon, Andrew, & Derek!!!!
Apr 09, 2026 -
Ray Skillman Chevrolet responded
Thank you for your awesome review! We’re pleased to hear that you had a great experience at Ray Skillman Chevrolet and that you left with a vehicle you love. It’s fantastic to know that Derek, Andrew, and Brandon provided you with superior customer service. We look forward to seeing you again in the future! Enjoy your new ride!
Sincerely,
The Ray Skillman Chevrolet Team
Friendly service writer clean waiting area prompt service
and very good service from the service department
and very good service from the service department
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by Charlie
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2026 -
Ray Skillman Chevrolet responded
Thank you for your wonderful review, Charlie! We appreciate your kind words about our friendly service team and the clean waiting area at Ray Skillman Chevrolet. It's great to hear that you had a prompt and positive experience with our service department. We look forward to welcoming you back for your next visit!
Sincerely,
The Ray Skillman Chevrolet Team
Ryan always does a great job; he really cares and works
hard at making you happy!
hard at making you happy!
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by BGRAHAM10
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ryan Watkins
Apr 02, 2026 -
Ray Skillman Chevrolet responded
Thank you for the fantastic review! We're thrilled to hear that Ryan provided you with such great service. At Ray Skillman Chevrolet, we pride ourselves on our team's dedication to our customers. We appreciate your kind words and look forward to seeing you again soon!
Sincerely,
The Ray Skillman Chevrolet Team
Easy process even being out of state.
Austin Crouch went above and beyond to deliver the truck.
Austin Crouch went above and beyond to deliver the truck.
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by johnoneal12
Verified Customer
Verified Customer
Other Employees Tagged:
Austin Crouch
Apr 01, 2026 -
Ray Skillman Chevrolet responded
Thank you for your review, John! We’re happy to hear you found the process easy, even from out of state. Austin truly goes above and beyond for our customers, and it’s great to know he delivered your truck with excellence. We appreciate your feedback and look forward to serving you again at Ray Skillman Chevrolet.
Sincerely,
The Ray Skillman Chevrolet Team
Post Road store was great to work with.
Cade Fitzpatrick was our sales person and did great.
Cade Fitzpatrick was our sales person and did great.
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by Jim Knight
Verified Customer
Verified Customer
Other Employees Tagged:
Cade Fitzpatrick gets 5 stars
Mar 29, 2026 -
Ray Skillman Chevrolet responded
Thank you for your wonderful review, Jim! We’re thrilled to hear that you had a great experience at our Post Road store and that Cade Fitzpatrick provided excellent service. We appreciate your feedback and hope to see you again at Ray Skillman Chevrolet for any future needs!
Sincerely,
The Ray Skillman Chevrolet Team
Friendly, I was in for oil change and tires rotated they
only took about 45 minutes.
only took about 45 minutes.
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by jblythelpd31
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Unknown
Mar 29, 2026 -
Ray Skillman Chevrolet responded
Thank you for your review! We’re happy to hear that your oil change and tire rotation at Ray Skillman Chevrolet was completed in just 45 minutes. We appreciate your positive feedback and hope to see you again for your next service!
Sincerely,
The Ray Skillman Chevrolet Team
No xx trade in and sale.
Offered extras but did not try to force them. Will definitely use again.
Offered extras but did not try to force them. Will definitely use again.
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by dpreynolds
Verified Customer
Verified Customer
Other Employees Tagged:
Sam and Todd
Mar 27, 2026 -
Ray Skillman Chevrolet responded
Thank you for your positive review! We’re glad to hear that you had a great experience with your trade-in and sale at Ray Skillman Chevrolet. It’s wonderful to know that you appreciated our approach to offering extras without pressure. We look forward to seeing you again and assisting you with your future needs!
Sincerely,
The Ray Skillman Chevrolet Team
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