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Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
365 Reviews
4.5

365 Reviews

Write a Review

365 Reviews of Scott Holtz

October 20, 2025

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Employee Rating

I’m always get great customer service when leaving my vehicle with the quality Chevrolet service department team! More

by jocelyncastro2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Snodgrass

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Oct 20, 2025

Quality Chevrolet responded

Thank you for your wonderful review, Jocelyn! I truly appreciate your kind words about the customer service you receive from our team at Quality Chevrolet Escondido. It’s our goal to provide excellent service, and I'm glad to know we're meeting your expectations. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 19, 2025

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Employee Rating

Quality Chevrolet services all 4 of my vehicles. They do great work, and keeps me Informed More

by dave.austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ

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Oct 20, 2025

Quality Chevrolet responded

Thank you for your wonderful review, Dave! We’re happy to hear that you trust Quality Chevrolet Escondido with all four of your vehicles and appreciate the great work we do. Keeping our customers informed is a priority for us. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 18, 2025

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Employee Rating

Bill was great as always. He deserves a huge pay raise. 2nd hardest working guy in the store More

by CHRISHOLLOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Hollowell

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Oct 19, 2025

Quality Chevrolet responded

Thank you for your kind words, Chris! I truly appreciate your feedback about Bill and am thrilled to hear he provided you with excellent service. At Quality Chevrolet Escondido, we strive to offer the best experience for our customers. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 18, 2025

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Employee Rating

The service for the 2025 Z06 was easy and painless. I dropped off early and got a call when it was done a couple hours later . More

by gordonb2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

Quality Chevrolet responded

Thank you for your wonderful review, Gordon! I am glad to hear that your service experience for the 2025 Chevrolet Z06 at Quality Chevrolet Escondido was easy and efficient. Your feedback is appreciated, and we look forward to welcoming you back for any future needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 17, 2025

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Employee Rating

Great place, friendly people excellent customer service and care. Communication was outstanding and professional. Awesome! More

by ortega211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan service specialist

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Oct 17, 2025

Quality Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our friendly team and the excellent customer service you received at Quality Chevrolet Escondido. We're glad to hear that communication was outstanding and professional. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 17, 2025

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Employee Rating

I have had a couple of complicated repairs to my vehicle. The team at Quality, especially Bill, make the whole process as smooth as it can be. More

by 2023_BoltEUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill

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Oct 17, 2025

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Bill and the team at Quality Chevrolet Escondido were able to make your complicated repairs as smooth as possible. We appreciate your trust in us and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 16, 2025

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Employee Rating

I have been doing business for at least 25 years. I've always been treated wonderful and kept up with any updates or service problems. Bill my service writer has taken of my personal vehicles and bus More

by DALE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Quality Chevrolet responded

Thank you for your loyalty, Dale! I am glad to hear about the excellent service you’ve received from Bill. At Quality Chevrolet Escondido, we strive to provide top-notch care for both personal and business vehicles. We look forward to continuing to serve you and your vehicles in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 12, 2025

Dealership Rating
Employee Rating

customer service skills could be enhanced to be a little bit more polite and friendly and cheerful More

by Mattfallentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 13, 2025

Quality Chevrolet responded

Thank you for sharing your feedback with us. I appreciate your insights regarding customer service at Quality Chevrolet Escondido. We strive to create a welcoming environment, and your comments will help us enhance our team's approach. If you have any more thoughts or suggestions, please feel free to reach out to me directly. Your input is valuable to us! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2025

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Employee Rating

Always professional and pleasant. The waiting area is nice and clean. And your sales staff is appreciated. More

by the Bawhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Link Dixion ( didn’t see him but always great)

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Oct 10, 2025

Quality Chevrolet responded

Thank you for your feedback! I appreciate your kind words about our professional staff and the cleanliness of our waiting area. At Quality Chevrolet Escondido, we strive to create a pleasant experience for all our customers. If there's anything more we can do for you, please feel free to reach out. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2025

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Employee Rating

Bill is stellar. Service is mid at best. What happened to the car wash when they are in for service? My car was so dirty outside from just 3 days there. More

by joshesg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2025

Quality Chevrolet responded

Thank you for sharing your thoughts with us, Josh. I appreciate your feedback about the service you received at Quality Chevrolet Escondido. I'm glad to hear that Bill provided stellar assistance, but I also understand your concerns regarding the car wash and the overall service experience. We pride ourselves on maintaining high standards, and your input helps us improve. Please feel free to reach out to us directly so we can address your concerns further. We look forward to serving you better in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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