Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 37

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
438 Reviews
4.5

438 Reviews

Write a Review

438 Reviews of Scott Holtz

December 29, 2023

Dealership Rating
Employee Rating

The drop off and pick up went smoothly. The work was done in half the time they said it could take. More

by tami_malek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Garden

Dec 29, 2023

Quality Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 23, 2023

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Employee Rating

Thanks for helping us easily return the rental car! ! It made the logistics a breeze. More

by JS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Quality Chevrolet responded

Thank you for your review. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2023

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Appointment was on time. Vehicle was done in the amount of time stated by the service department.. More

by kmcbiondi65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2023

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Employee Rating

Great service as usual. Service writer Juan Gonzalez got my vehicle in right away. even with ordering in some repair parts from Los Angeles, my vehicle was done by mid-morni More

by CAPTVJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Gonzalez

Dec 26, 2023

Quality Chevrolet responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Quality Chevrolet Escondido. If there is anything more I can do for you please come back and see us any time! Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2023

Dealership Rating
Employee Rating

I’ve been having the same trouble with my mirror for over a year. It started acting weird again and was honing to give them the car for two weeks so they could figure out what’s wrong with it and when I brou More

by aimeytchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Aguirre

Dec 22, 2023

Quality Chevrolet responded

I am sorry to hear that you're having a problem with your vehicle and it sounds like it can be intermittent so we will have to set up a test for frequency. Please reach out to me directly and i will have my shop foreman set up a return visit so we can go further investigating your concerns. Thank you, Lewis Singleterrry 760-745-7221 x101 lewiss@qualitychevy.com

December 21, 2023

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Employee Rating

Bad SERVICE I WILL NEVER GET A CHEVROLET CAR IN THE FUTURE NEVER RETURNED PHONE CALLS More

by SERGIOMELCHOR310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 22, 2023

Quality Chevrolet responded

Sergio, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 20, 2023

Dealership Rating
Employee Rating

Awesome advisors and techs. Appreciate all they do for my vehicle and their respective advice. More

by spartw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Quality Chevrolet responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Dec 21, 2023

spartw responded

Lewis. Great people is what makes an amazing client experience! Thank you

December 17, 2023

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Employee Rating

The service was fast and the service employees are friendly and knowledgeable, enjoyed walking through the lot and seeing the new inventory of cars More

by STEPHIE6241
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan

Dec 19, 2023

Quality Chevrolet responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 16, 2023

Dealership Rating
Employee Rating

Good dealership most of the time, but it’s in the details where danger lies. More

by le2art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

Quality Chevrolet responded

I greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and I encourage you to contact me to discuss this further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2023

Dealership Rating
Employee Rating

Nice and clean friendly service and nice staff the experience was nice and I'll definitely be back More

by raders1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Quality Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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