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Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 43

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
438 Reviews
4.5

438 Reviews

Write a Review

438 Reviews of Scott Holtz

October 06, 2023

Dealership Rating
Employee Rating

Very unsatisfied purchase a 2023 Chevrolet Silverado 1500 tailgate does not work and they still can't fix it More

by ARACELIV23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Chris Hollowell, Tom Martin

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Oct 06, 2023

Quality Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Oct 07, 2023

ARACELIV23 responded

I would like someone just to fix my truck that I purchased about a month ago and till this day it has not gotten fixed no one has gotten back to me or responded and they were gonna file a grievance On my First car payment because I didn't have the truck for the first 3 almost 4 weeks. The worst experience with Chevrolet I would not recommend anybody to purchase from this dealer

October 05, 2023

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Employee Rating

Bill is always very good to make sure that all is completed Very helpful and kind . More

by frolmarylou71954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2023

Quality Chevrolet responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Bill does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2023

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Employee Rating

Me gusta mucho la forma en que tratan a las personas y lo amables que son. More

by MATTYFANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2023

Quality Chevrolet responded

Apreciamos sus amables comentarios, Matty. ¡Esperamos verle de nuevo en un cercano futuro! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 25, 2023

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Employee Rating

Quality is right. They care about their customers and want to get it right! I've been there for service (oil change) 3 times and all three have been perfect. More

by 4horners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2023

Quality Chevrolet responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Quality Chevrolet Escondido. If there is anything more I can do for you please come back and see us any time! Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 25, 2023

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Employee Rating

In the 5 years I have been going to Quality Chevrolet, I have always had great service with anyone I ran across and always in service! More

by johnandskeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2023

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 24, 2023

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Employee Rating

The service advisor was helpful and knowledgeable in letting me know the software update was updated to it’s latest version. More

by LUISAGUAS760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Quality Chevrolet responded

I appreciate you working with our service department to keep your vehicle in tip-top shape, Luis. Please don't hesitate to call if I can help with anything at all. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 23, 2023

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Employee Rating

My service writer was very helpful. I think he was new but did a good job More

by brijo212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simon Gates

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Sep 26, 2023

Quality Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet Escondido's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 22, 2023

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Employee Rating

Very easy checkin and quick service! It’s always an enjoyable experience here with Bill Smigiel! More

by jennifer.repp003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Smigiel

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Sep 25, 2023

Quality Chevrolet responded

Jennifer, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 20, 2023

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Employee Rating

Made the whole process easy and fast. Appreciate everything and all the discounts. Would recommend to others More

by bjuntz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Tom Martin

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Sep 22, 2023

Quality Chevrolet responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 17, 2023

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Employee Rating

Thanks Juan Gonzalez for helping with a problem on my 2015 volt. Repair was done on time and within estimate. Richard Flaig More

by hondamech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2023

Quality Chevrolet responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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