Scott Johansen

Exceptional people. All of the people who were involved with my purchase, were friendly and helpful. It's been a few weeks since purchase and I'm still very satisfied with this transaction.

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Stan was awesome to deal with, he showed only vehicles that he knew would fit our need. There was never a moment where we felt like we were being mislead, or uncertain about the intent of our sales person. It was an enjoyable experience to deal with such professionals as Stan Kucewicz our sales representative, and Scott Johansesn finance manager. We got the vehicle we wanted, at a fair and honest price. Thank You Honda of Salem team!! Great Job, looking forward to having it serviced nowhere else

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They were careful to determine my need and were able to meet it within my budget. I was given a choice of several vehicles and chose one that meets my needs well.

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As soon as l met RJ, l was immediately comfortable with him. He was courteous, professional, friendly, and very thorough in going over everything. The test drive was excellent and the subsequent training on the vehicle was also excellent. Every salesperson should train with him on how to be exceptional. I also want to compliment Scott on the finance portion of the visit. He was excellent. Thank you for a truly pleasant car buying experience!

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It’s all started Josh from the Service Department, What a guy. Then Cesar took over and he was amazing, got me exactly what I wanted. Then Scott finished all the paperwork with me. What a team. I am still smiling and I’m still feeling great about my experience. Thank you Honda team

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From the onset of this purchase, salesman Cesar Moreno was great. Cesar had great knowledge about the 2019 Pilot, and was able to show the vehicle without having high pressure tactics. He was able to complete the initial sales transaction with minimum delay. We felt that the agreed prices for the trade-in and final sales price was fair. Sales manager Scott Johansen also did a great job, having the necessary paperwork completed in our absence to make the signing process held to a minimum time. Both Cesar and Scott made the sales process a pleasurable one, bringing a feeling of trust to the dealership. We'd highly recommend Lithia.

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Went to refinance a car we already had, instead Richard got us a great deal on a new vehicle. Only complaint is how long we had to wait for financing. We spent a total of 4.5 hours there, with only one other customer in the dealership besides ourselves.

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Bought my honda accord recently. Cesar and Scott J were both awesome and friendly. They weren't all pushy and very laid back and i very much appreciated both of their approaches. Came in on 2/19/19 for my initial oil change for my 4 free ones yearly. Wasn't sure exactly how it worked and Joe helped me understand it better and was friendly and took his time explaining it all.

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We appreciate the negotiations with Francisco. He was very knowledgeable about the car we were interested in. He was very helpful and professional. We are repeat customers. We traded in our recently purchased HRV for a larger vehicle.

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Good information to help us make our decision and excellent service to accomplish the sale when we made up our mind on the car and options available.

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