Scott Jonassen

Disappointing experience with my salesmen who seemed to ignore my requests. Despite several written requests and communication regarding options I wanted on vehicle I ordered, it arrived completely wron ignore my requests. Despite several written requests and communication regarding options I wanted on vehicle I ordered, it arrived completely wrong. He then tried to charge for the options I did not want, then attempted to add the options I wanted at a higher price. Further frustration with financing. Clearly stated I was pre-approved and would not be financing through Toyota yet he continued to push financing with me as well as. I felt insulted by the fact that he was trying to convince me that he could get my monthly payment lower with a longer term and higher interest rate…..as if I can’t do math. Was not sensitive to the monthly payment amount. I walked out on the deal. Found what I wanted for the right price and had a much better experience at Toyota of Gladstone. More

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It was a pleasure working with Scott. He provided information when I asked for it and respected my request to let me explore options with my local Toyota dealer before deciding to buy fro He provided information when I asked for it and respected my request to let me explore options with my local Toyota dealer before deciding to buy from Royal Moore. More

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Quick and polite experience! Thank you for helping with everything. Will come back when it’s time to shop for our daughter. Thank you for helping with everything. Will come back when it’s time to shop for our daughter. More

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Clean dealership, good coffee. Scott was very friendly and helpful during our buying experience. Not our first trip to Royal Moore, good in the past and would return when needed Scott was very friendly and helpful during our buying experience. Not our first trip to Royal Moore, good in the past and would return when needed in the future. More

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Scott was amazing to work with. He listened to what my needs in a new car were and helped me land on the Sienna being the right choice for my family. He kept me updated on the proce He listened to what my needs in a new car were and helped me land on the Sienna being the right choice for my family. He kept me updated on the process and got me in to finish the deal as soon as the Sienna arrived on lot. More

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Scott is very knowledgeable and helpful. He made the whole experience easy and smooth. He deserves a raise! He made the whole experience easy and smooth. He deserves a raise! More

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Great friendly service very knowledgeable about the vehicle that I want and worked a deal for me. I definitely would send people I know to this dealership to buy a new Toyota. vehicle that I want and worked a deal for me. I definitely would send people I know to this dealership to buy a new Toyota. More

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Very busy, but plenty of sales staff to accommodate. Scott J was very friendly and helpful. Even went back to retrieve a jacket left behind in a test drive vehicle. Scott J was very friendly and helpful. Even went back to retrieve a jacket left behind in a test drive vehicle. More

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We had a great shopping and buying experience at Royal Moore Toyota. Scott Jonassen was very professional, knowledeable, and a provided great communication even before we got onto the lot. He took th Moore Toyota. Scott Jonassen was very professional, knowledeable, and a provided great communication even before we got onto the lot. He took the time to take a video of the actual vehicle we were interested in looking at and confirmed that there was no smoke smell in it for us. Overall, it was as easy and comfortable auto buying experience from start to finish. Kudos to Scott and the sales and service team at Royal Moore! More

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Scott J was amazing from the time we contacted him to the time we drove our new car off the lot. He took the time to take and send a video of the car we were interested in and kept in contact with us in a wa time we drove our new car off the lot. He took the time to take and send a video of the car we were interested in and kept in contact with us in a way that didn’t feel he was pushing or overstepping. Very knowledgeable, professional and kind. Such great service! More

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