Scott Kaminski

Bought a 15 dodge challenger that was advertised as "inspected certified pre-owned" I also ordered a 2022 Ram 3500, this will be important later. Turns out, the 15 challenger wasn't a certified pre o "inspected certified pre-owned" I also ordered a 2022 Ram 3500, this will be important later. Turns out, the 15 challenger wasn't a certified pre owned vehicle, and lithia had actually never even inspected it. What's worse is they had been doing regular service on it for 2 years for the previous owner, and didn't notice the driveline about to fall out, didn't notice the pcv valve had been bad. Long enough that the entire air filter was clogged with dirt and oil, I mean clogged. I still have the filter. Why that was missed in 2 years of regular service appointments is beyond me. The alignment on the vehicle was so out of shape that at 80mph it shook violently and pulled to the right hard. The tires unevenly worn. So to be sure it wasn't just a tire issue, I bought a new set of tires the day after purchasing the car. Turns out the issue was indeed the alignment, funny how this also missed inspection. The transmission was having trouble deciding what gear it needed to be in, and would not engage right away after a stop. The car has been in a significant accident, and had substandard repairs that were not reported to carfax. This would've been caught by any inspection at all. When I brought these issues up, I could get no return calls. Go to the dealership and the salesman hides from me. The GM refuses to speak with me, and sends out a salesman who tells me to call an attorney. They will not fix anything, or pay for repairs elsewhere. This car is under warranty! They then tried to claim the vehicle wasn't a certified pre owned inspected car. Luckily I have a screen grab of the advertisement to prove that's a lie when this goes to court. So the Truck. When you order the truck you sign an agreement stating that you can cancel the order up until the date of delivery, but doing so will cost you 1000 dollars. I figured if I only lost 1000 more dollars to not have to deal with them again, that it was a far better wager than risking 85 thousand dollars to see if they suddenly become ethical. They refuse to let me cancel the order. I now have an attorney involved, and am trying to get FCA to take action to pull their products from the dealership. Don't buy from these guys. They are crooks who hide behind attorneys. More

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Lithia of Helena was really great from having some inventory on the lot to working with me on pricing and financing! inventory on the lot to working with me on pricing and financing! More

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Sales and Service - Justifiably Earn 5 STARS My son and I were looking for a used low mileage replacement truck. My son had done his homework = Dodge Ram 1500 with 5.7 l Hemi. CarGuru.com had pl My son and I were looking for a used low mileage replacement truck. My son had done his homework = Dodge Ram 1500 with 5.7 l Hemi. CarGuru.com had plenty of listings! Lithia of Helena had a couple of trucks list that meet Ryan's criteria - one was a little more than he wanted to spend, but doable. Called Scott Kaminski ( I had bought a 6.7 Turbo Cummings truck from Scott in 2014 - love the truck) and set up an appointment to view the trucks. Shorty thereafter my son test drove and closed a deal with Scott and Randall Magill (Finance). Randall secured my son a Low interest rate which made the purchase/payments in budget. No haggling back in forth just great no pressure treatment, put a beautiful 2010 Hemi in my son's possession. Oh, CarGuru had listed the purchase price of the truck as "FAIR", another reason we were interested. Howard Reed the Service Department Manager is another reason we chose Lithia, Howard runs a great Service Department with a great staff! Give these guys a look!!!!!!!!!!!!! Let them earn your business!!!!! More

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Above and Beyond the Industry's Service Norm!!! From the first phone call to schedule a service on my 2011 Cummings Dodge Ram Truck, dropping it off at the Helena Dealership and picking my truck up From the first phone call to schedule a service on my 2011 Cummings Dodge Ram Truck, dropping it off at the Helena Dealership and picking my truck up after the service was completed, the level of attention to me and my wife was nothing less than exceptional! The mechanic personally called me while I was shopping in Helena to discus an item he found during his inspection. That's personal service. And, when we returned to pick our truck up after the service, Joe would not let us go out on the slippery ice to retrieve the truck, he had the truck brought to the front door. I'd call that attention to detail and great customer service. More

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