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Scott Kelley

Overview Reviews (662) Inventory (172)

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Scott Kelley

Scott Kelley | Page 3

Service Consultant

Eagle Buick GMC, Inc.

1275 S Suncoast Blvd
Homosassa, FL 34448

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5.0

662 Reviews

Overview Reviews (662) Inventory (172)

Dealership Experience

11 yrs, 4 mos

Industry Experience

11 yrs, 4 mos

Specialties & Trainings

GM Certified Service Consultant

5.0

662 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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662 Reviews of Scott Kelley

January 27, 2026

Dealership Rating

Employee Rating

Everything is just fine with what was Done. . However I was shocked about the Veterans discount. I was told it was 10%.. I was told the repair was $6500. I expected a $650 discount.. I was not . However I was shocked about the Veterans discount. I was told it was 10%.. I was told the repair was $6500. I expected a $650 discount.. I was not told it capped at $150.00.. I was shocked... More

by Ken

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 01, 2026 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback, Ken. We appreciate you sharing your experience with Eagle Buick-GMC Inc. We understand your concerns regarding the Veterans discount and the confusion around its application. Your insights are valuable to us, and we strive to maintain transparency in our pricing and discounts. If you would like to discuss this further, please feel free to reach out to us directly. We look forward to assisting you again in the future. Sincerely, The Eagle Buick-GMC Team

January 27, 2026

Dealership Rating

Employee Rating

Always attentive and explain everything that needs to be explained. Very nice and helpful staff. explained. Very nice and helpful staff. More

by Renee

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Copas

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Jan 27, 2026 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words, Renee! We truly appreciate your feedback about the attentive service and helpful staff at Eagle Buick-GMC Inc. It's our goal to ensure every customer has a great experience. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

January 24, 2026

Dealership Rating

Employee Rating

I was met promptly and courteously, they were able to get my vehicle diagnosed quickly and repaired within a few hours. The service writer made arrangement for an Uber and a rental car. I am thankful they we my vehicle diagnosed quickly and repaired within a few hours. The service writer made arrangement for an Uber and a rental car. I am thankful they were able to get mu vehicle repaired quickly and properly, HOWEVER, the repair was completed in right at 3 hours and the labor charge was $1,197. That is almost $400 per hour. I'm fairly sure that is what their labor book tells them the job will take, but a $1,500 bill for a thermostat replacement and system flush sent my head spinning. More

by wstreb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Copas

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Jan 25, 2026 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback! We appreciate your kind words about our prompt service and the arrangements made for your transportation. We also understand that repair costs can be surprising, and we aim to provide transparency about our pricing. Please feel free to reach out to us directly if you have any further questions or concerns. We value your experience and hope to assist you again in the future at Eagle Buick-GMC Inc! Sincerely, The Eagle Buick-GMC Team

Jan 25, 2026 -

wstreb responded

So will this review be posted?

January 23, 2026

Dealership Rating

Employee Rating

Exceeded expectations on every level of service. Check in was a breeze. Listened to what I was explaining and work completed quicker than I expected. Check in was a breeze. Listened to what I was explaining and work completed quicker than I expected. More

by Jsavino59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 24, 2026 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that we exceeded your expectations at Eagle Buick-GMC Inc. It's great to know that your check-in was smooth and that our team listened to your needs while completing the work quickly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

January 13, 2026

Dealership Rating

Employee Rating

Whenever I have needed Eagle Buick/GMC they have been there. Sale or service or warranties they do it all great! Thanks for the quick service Scotty! there. Sale or service or warranties they do it all great! Thanks for the quick service Scotty! More

by Mssony352

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 13, 2026 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you have consistently had positive experiences with Eagle Buick-GMC Inc, whether it’s for sales, service, or warranties. We'll be sure to pass your appreciation to Scotty for his quick service. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

January 12, 2026

Dealership Rating

Employee Rating

Service was fantastic neat clean, absolutely top shelf. How many words do I need to say he did a great job. How many words do I need to say he did a great job. More

by grulison

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Copas

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Jan 12, 2026 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback! We're happy to hear you had a great experience with us at Eagle Buick-GMC Inc. Our team strives to provide top-notch service, and it's great to know that it made a positive impact. We appreciate your support and look forward to seeing you again. Sincerely, The Eagle Buick-GMC Team

January 12, 2026

Dealership Rating

Employee Rating

Very happy with my experience from everyone at Wagle Buick GMC, huge shoutout to Scott Kelly for going above and beyond. Buick GMC, huge shoutout to Scott Kelly for going above and beyond. More

by Jackson sonnier

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 12, 2026 -

Eagle Buick GMC, Inc. responded

Thank you for your review, Jackson! We’re glad you had a great experience with Eagle Buick-GMC and that Scott was able to provide exceptional service. We appreciate your kind words and hope to see you again soon. Sincerely, The Eagle Buick-GMC Team

January 08, 2026

Dealership Rating

Employee Rating

Nate in service a Chris the mechanic are awesome. Jeremy was an awesome help dealing with the parts I ordered Jeremy was an awesome help dealing with the parts I ordered More

by Dave

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Othouse

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Jan 08, 2026 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review, Dave! It's great to hear that Nate, Chris, and Jeremy provided you with excellent service at Eagle Buick-GMC Inc. Your feedback means a lot to us, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

December 31, 2025

Dealership Rating

Employee Rating

Excellent staff. Always receive great service. I drive from Ocala to get my truck serviced. Always receive great service. I drive from Ocala to get my truck serviced. More

by brady.k.windsor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Copas

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Jan 01, 2026 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive great service from our staff at Eagle Buick-GMC Inc. It's fantastic that you make the drive from Ocala for your truck service – we truly appreciate your loyalty. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

December 31, 2025

Dealership Rating

Employee Rating

Service Department - Scott was excellent. Got me in and out within an hour without an appointment for a battery replacement. Very Much Appreciated! Got me in and out within an hour without an appointment for a battery replacement. Very Much Appreciated! More

by PJPMJPOS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 01, 2026 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that Scott provided you with excellent service and got you in and out quickly for your battery replacement. We truly appreciate your kind words and look forward to assisting you again at Eagle Buick-GMC Inc! Sincerely, The Eagle Buick-GMC Team

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