Scott Lackey

I was greeted after walking in and was not kept waiting. Everyone I encountered was friendly and helpful. I did not have to wait a long time for my car to be serviced and I could move on with my day. I f Everyone I encountered was friendly and helpful. I did not have to wait a long time for my car to be serviced and I could move on with my day. I find this to be a friendly, clean, and trustworthy service department and car dealership. More

by jimandpam49 Verified Customer Verified Customer

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Since may I’ve been waiting for a recall on my mustang . I brought my car to shields 3 time I keep contacting them and nothing got done I missed work because I was promised a rental and that was a lie I wil I brought my car to shields 3 time I keep contacting them and nothing got done I missed work because I was promised a rental and that was a lie I will never buy a ford or any car from that place! More

by CINDYSKITTENS Verified Customer Verified Customer

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Excellent service. . . Answered all my questions patiently and completely. . . Easy accessibility. . . Timely. . . Concerned service needs were cared for. . . . . Answered all my questions patiently and completely. . . Easy accessibility. . . Timely. . . Concerned service needs were cared for. . . More

by charles.pierce Verified Customer Verified Customer

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As in past service was done in a timely manner. The service department is always friendly and professional. Also the clerk in finance is a very nice young lady. The service department is always friendly and professional. Also the clerk in finance is a very nice young lady. More

by h.taylor Verified Customer Verified Customer

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Friendly and personable. Service was great. In and out in no time. Went over all that was checked on my van. Service was great. In and out in no time. Went over all that was checked on my van. More

by gemini52250 Verified Customer Verified Customer

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they are very informative about what they have to do. They are also very curteous They are also very curteous More

by harold4853 Verified Customer Verified Customer

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Shield’s has always offered us excellent service. Their staff is friendly and courteous, always putting the customers first. Their staff is friendly and courteous, always putting the customers first. More

by vjruss0718 Verified Customer Verified Customer

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The staff was very friendly and courteous and came and got me when my car was ready. got me when my car was ready. More

by mamools Verified Customer Verified Customer

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All was good ,,, they took care of me ,,, they got me done and sent me home ,,, done and sent me home ,,, More

by huberr71 Verified Customer Verified Customer

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Enjoy working with this dealership, they are always professional and willing to work with you and accommodate your needs. professional and willing to work with you and accommodate your needs. More

by BROWN661_6 Verified Customer Verified Customer

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