Scott Masters | Page 26

We had a great experience with Scott at Ken Ganley Toyota. This was our first time buying a vehicle online and we were a bit nervous. Scott made the whole process run smoothly. He was very responsive Toyota. This was our first time buying a vehicle online and we were a bit nervous. Scott made the whole process run smoothly. He was very responsive and patient with our many questions. We are very excited to have our new (to us) truck. I would recommend Scott & Ken Ganley Toyota without hesitation. More

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We were in for our first service call with our new Camry. Everything went very smoothly. Dealt with Dave. He was efficient and provided good customer service. Everything went very smoothly. Dealt with Dave. He was efficient and provided good customer service. More

by ADELESTRUTT Verified Customer Verified Customer

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The sales team, especially Scott Masters, is super helpful, knowledgeable, and no pressure to buy attitude makes buying a truck a smooth and pleasant experience! helpful, knowledgeable, and no pressure to buy attitude makes buying a truck a smooth and pleasant experience! More

by KSPIAGGI77 Verified Customer Verified Customer

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It was a pleasant buying experience and I appreciated their willingness to accommodate our concerns about close personal contact during the pandemic. Scott Masters was willing to do everything I asked, their willingness to accommodate our concerns about close personal contact during the pandemic. Scott Masters was willing to do everything I asked, including allowing me to take the car home so my wife could drive it and to complete the paperwork in our open garage. More

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Wow Scott’s the man. Got me just what I needed. I’m so pleased. Would highly recommend him to any friend or family member in need. pleased. Would highly recommend him to any friend or family member in need. More

by TALLENREITER15728 Verified Customer Verified Customer

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Ken Ganley Toyota will give you a bad trade-in value on your vehicle. You must negotiate to get a fair* price. Their salespeople will lie(omit the truth) to increase profits. Additional salesperson will tr your vehicle. You must negotiate to get a fair* price. Their salespeople will lie(omit the truth) to increase profits. Additional salesperson will try to upsell you on other important features at the end of your consultation, with the ability to set his own prices. The new* vehicle was very dirty on the inside, even know they claimed it was detailed. The service is slow, but not bad. Car wash has been down for months, despite that being a highlighted feature of the sale. Hidden fees discovered after purchase. More

by toyota.reviewer Verified Customer Verified Customer

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Every time I stop at Ken Ganley for anything it is a very pleasant experience. I would recommend anybody to buy or lease a vehicle from them! Great people!! pleasant experience. I would recommend anybody to buy or lease a vehicle from them! Great people!! More

by NFRY Verified Customer Verified Customer

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Quick response,informative, was able to answer all my questions about toyota trucks without having to ask others for the information. Scott Masters seemed very knowledgeable about his product and skilled questions about toyota trucks without having to ask others for the information. Scott Masters seemed very knowledgeable about his product and skilled at information sharing without being condescending as I have experienced elsewhere.The whole dealership seems upfront and honest. More

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The receptionist is nice, and sometimes they’re nice over the phone, but I get so anxious every time I go in there because most of the people are either neutral or seem extremely annoyed. The waiting room is the phone, but I get so anxious every time I go in there because most of the people are either neutral or seem extremely annoyed. The waiting room is decent and has vending machines, but other than that I dread going in there. More

by Celeste Verified Customer Verified Customer

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I can't say enough praises about Scott Masters. It was the best leasing experience I've ever had. I am very confident that whatever questions or problems that may come up, Scott has been and will be there the best leasing experience I've ever had. I am very confident that whatever questions or problems that may come up, Scott has been and will be there ready to help me. As for Ken Ganley Toyota, it's my first time leasing a RAV 4 from him. I look forward to many years of dealing with Ken Ganley TOYOTA. The showroom is minutes away and I love the feel of a hometown dealership. And once again, "Thank You, Scott Masters!" More

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