Scott Masters
Scott Masters at Ken Ganley Toyota Pittsburgh

Scott Masters | Page 25

Sales & Leasing Consultant

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

Contact Me
4.9
260 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

15 yrs, 8 mos

4.9

260 Reviews

Write a Review

260 Reviews of Scott Masters

February 24, 2021

Dealership Rating
Employee Rating

I’ve had absolutely nothing but great dealings with Scott. Two times in a row now I’ve left with a brand new truck feeling great about, not only my deal, but the entire process as well. I never once fe More

by Badelo23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2021

Ken Ganley Toyota Pittsburgh responded

We are very happy to hear Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 23, 2021

Dealership Rating
Employee Rating

Scott was awesome to work with.Great salesmanNo Scott was awesome to work with. Great salesman No pressure salesman Scott worked to make me happy. Text messages back and forth work great. D More

by Dannyo3122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Ken Ganley Toyota Pittsburgh responded

Danny, Thank you for sharing your experience with us! We're happy to hear it went well working with Scott and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 20, 2021

Dealership Rating
Employee Rating

Easiest automobile transaction i have ever had. Scott made it simple. ,Numbers were as stated. Fast efficient and friendly. Would recommend to anyone. Will definitely be back. More

by richardstiteler1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much, Richard, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Scott to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

February 11, 2021

Dealership Rating
Employee Rating

We had a great experience with Scott at Ken Ganley Toyota. This was our first time buying a vehicle online and we were a bit nervous. Scott made the whole process run smoothly. He was very responsive More

by kedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you so much for choosing Ken Ganley Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 10, 2021

Dealership Rating
Employee Rating

We were in for our first service call with our new Camry. Everything went very smoothly. Dealt with Dave. He was efficient and provided good customer service. More

by ADELESTRUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you, Adele, for sharing your thoughts about your experience with Dave here at Ken Ganley Toyota. We appreciate your business and hope to see you again soon!

February 08, 2021

Dealership Rating
Employee Rating

The sales team, especially Scott Masters, is super helpful, knowledgeable, and no pressure to buy attitude makes buying a truck a smooth and pleasant experience! More

by KSPIAGGI77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Clausen, John Mesko

Feb 08, 2021

Ken Ganley Toyota Pittsburgh responded

Hi there! It's fantastic to hear that Scott and the rest of our sales team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Toyota!

January 26, 2021

Dealership Rating
Employee Rating

It was a pleasant buying experience and I appreciated their willingness to accommodate our concerns about close personal contact during the pandemic. Scott Masters was willing to do everything I asked, More

by David Oyler
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Ken Ganley Toyota Pittsburgh responded

David, Thank you for taking the time to share your feedback with us. Scott and our team work hard to make sure our guests have an exceptional experience. It great to hear that our service made it easy for you and your wife to be able to test drive the car and sign the required paperwork. We look forward to working with you again.

January 22, 2021

Dealership Rating
Employee Rating

Wow Scott’s the man. Got me just what I needed. I’m so pleased. Would highly recommend him to any friend or family member in need. More

by TALLENREITER15728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Pestino , Richard Clausen

Jan 23, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad Scott and the team were able to help, and we hope to see you again!

January 10, 2021

Dealership Rating
Employee Rating

Ken Ganley Toyota will give you a bad trade-in value on your vehicle. You must negotiate to get a fair* price. Their salespeople will lie(omit the truth) to increase profits. Additional salesperson will tr More

by toyota.reviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Justin Yelling, Steve Sylvis, Josh Bruce , Tony Brashear, Joe Brooks Jr., Lisa Onderko

Jan 11, 2021

Ken Ganley Toyota Pittsburgh responded

We would like to start by apologizing for the cleanliness of your new vehicle. This is not acceptable and we would like to offer a free inside and outside professional detail at any time to make that right. The car wash has been unfortunate as we ordered the parts to fix back in September but due to covid-19 delays we are still waiting for them, we hope to be up and running soon. Overall we aim to give a fair appraisal on any customer trade which is why we partner with Truecar.com to arrive at appraisal figures. We understand this is not always 100% satisfactory and if we mishandled that aspect of the deal We promise it was not our intention and we're sorry we have left you feeling like you had to fight for things. Our General Manager Justin Yelling would like to offer his contact information as well to learn more of your experience and to make sure we correct our mistakes and provide a better experience moving forward. Thank you for your feedback and we look forward to providing a great experience moving forward. Jyelling@ganleyauto.com 412.469.3000

January 07, 2021

Dealership Rating
Employee Rating

Every time I stop at Ken Ganley for anything it is a very pleasant experience. I would recommend anybody to buy or lease a vehicle from them! Great people!! More

by NFRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mesko

Jan 08, 2021

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

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