Scott Mattran | Page 4

Responded and reliable for customer needs, Taken action for the most important needs of the customer. for the most important needs of the customer. More

by Juliana Verified Customer Verified Customer

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Trading my Acura was a great experience today. I worked with Scott who kept me informed and tolerated my questions. He was very patient with me and I’m leaving with a new Acura. I felt Scott was honest, with Scott who kept me informed and tolerated my questions. He was very patient with me and I’m leaving with a new Acura. I felt Scott was honest, had a great sense of humor, and gave me a good deal! More

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I felt cheated by the extra charges added to my used car purchase. I was required to pay for expensive external and internal stain treatment that was added to the car before I bought it. The price I paid en purchase. I was required to pay for expensive external and internal stain treatment that was added to the car before I bought it. The price I paid ended up being much more than the listed price. Also, someone at the dealership made a mistake and listed the wrong odometer mileage on all official documents including the Carfax. This caused a very stressful situation for me as I tried to get the title and other paperwork corrected after the purchase. More

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Arlington Acura has always been an excellent dealership both from a sales and service perspective. both from a sales and service perspective. More

by JMCARTHUR835 Verified Customer Verified Customer

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Dealer fine - the owners manual needs help. Index too vague. Garage door opener should be under garage, “hands free operation” is your lingo not mine vague. Garage door opener should be under garage, “hands free operation” is your lingo not mine More

by ZIMMERW1 Verified Customer Verified Customer

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If I couldn’t give negative stars, I would. Please re-train this guy. He was very unprofessional. He gave me attitude. I didn’t understand certain things and I asked him to explainer further and gave re-train this guy. He was very unprofessional. He gave me attitude. I didn’t understand certain things and I asked him to explainer further and gave me attitude when explaining. Words cannot describe how bad of an experience he gave me. He did a xxxx poor job. I refuse to work with him and his dealership forever. More

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Scott Mattran was excellent in helping with the purchase of my new TLX. He went above and beyond to complete the sale. It was a pleasure dealing with Scott. I would highly recommend buying your next car f of my new TLX. He went above and beyond to complete the sale. It was a pleasure dealing with Scott. I would highly recommend buying your next car from him. More

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First and last time here. Don't waste your time. Hidden pointless fees to jack up the price of a vehicle. Very predatory sales practices. Spend your money elsewhere. pointless fees to jack up the price of a vehicle. Very predatory sales practices. Spend your money elsewhere. More

by AA Verified Customer Verified Customer

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Salesman was professional and not pushy. Price was very fair. fair. More

by LANCE_MARCINEK Verified Customer Verified Customer

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My dealership experience here was terrible! My salesman, Scott M, was less than helpful. He lacked knowledge on the product, and didn't even bother to show me the features of the vehicle after the sale. A Scott M, was less than helpful. He lacked knowledge on the product, and didn't even bother to show me the features of the vehicle after the sale. Additionally, the paperwork was not completed on time or accurately. I had problems registering my new vehicle with the DMV, and found that the dealership, especially Scott, was less than helpful. I will never purchase another vehicle from here again! More

by JHOFFMAN4 Verified Customer Verified Customer

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