Scott Mccarty | Page 27

Timely and Courteous Excellent service. provided updates as the work progressed and the my scheduled departure time approached. Other employees not even involved in my wo Excellent service. provided updates as the work progressed and the my scheduled departure time approached. Other employees not even involved in my work stopped by to chat. More

by dick_gunkel Verified Customer Verified Customer

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Great Unlike any other time I bought a car. No pressure from the staff. They listened to what I had to say and didn't try to push anything else on me. It wa Unlike any other time I bought a car. No pressure from the staff. They listened to what I had to say and didn't try to push anything else on me. It was a great and unexpected time there. More

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Satisfactory As always my service appointment was conducted in the usual satisfactory manner and much quicker than usual - approximately 50 minutes but the co As always my service appointment was conducted in the usual satisfactory manner and much quicker than usual - approximately 50 minutes but the complimentary car wash was a bit disappointing. Didn’t look like carpets were vacuumed at all and cloudy footprints were on the drivers side. Also, water was running down some windows, the side mirrors, and the back of the car. Don’t know if you have someone new because in the past the car has always been immaculate. More

by PJWPA2 Verified Customer Verified Customer

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All-around professional service - a rare find! Scott, our salesperson, and everyone we dealt with were nothing but professional and courteous. Scott took the time to really listen to our "needs" a Scott, our salesperson, and everyone we dealt with were nothing but professional and courteous. Scott took the time to really listen to our "needs" and "wants" in our Lincoln Nautilus and matched them perfectly. No hard sell, no up-sell. We had a very pleasant, easy purchase experience. Based on our first experience today, we look forward to many more years of working with Plaza Lincoln when the time comes for our next Lincoln. More

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Great ! Our visit to the dealership was wonderful. Spent around three hours or so looking at different models and colors. All the sales people were very nic Our visit to the dealership was wonderful. Spent around three hours or so looking at different models and colors. All the sales people were very nice and made sure we were being helped. Scottie was immensely informative and would go back to him for another car when the time comes. More

by SHOPLADY Verified Customer Verified Customer

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Dealership has become large used car depot So sad to see this Lincoln dealership turn into a low class used car depot. There are more used cars in the showroom there there are new model Lincol So sad to see this Lincoln dealership turn into a low class used car depot. There are more used cars in the showroom there there are new model Lincoln’s. I will never buy another Lincoln from this location. I can only think they will ultimately lose their Lincoln location in the near future. More

by CHUCKKRATZ Verified Customer Verified Customer

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Knowledgeable, efficient, timely Appointment was made within my time needs. Car was picked up at my door on time with a new loaner and with no hassle. Even when I changed the return Appointment was made within my time needs. Car was picked up at my door on time with a new loaner and with no hassle. Even when I changed the return of my car to “I’ll drop off the loaner and pick up my car”, there was no problem. My car was ready at the time it was promised. Service representative was friendly/courteous and was able to tell me exactly was was needed, why, the cost, and when the next service was needed and what items needed to be addressed at that time. My car was returned cleaned and in perfect condition. I have dealt with the various Service Representatives at Plaza, and they all have the same work ethic - that, as a Lincoln owner, my satisfaction is the only priority!! More

by MRGILL1074 Verified Customer Verified Customer

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Quick and professional Robert Giugno was courteous and thorough. He accomplished all my requests in a pleasant manner. He explained all work performed and even washed and Robert Giugno was courteous and thorough. He accomplished all my requests in a pleasant manner. He explained all work performed and even washed and cleaned my MKX More

by WM.DUNLOP7 Verified Customer Verified Customer

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Unplanned service prompt and courteous My MKC’s electronics were acting funny and I couldn’t use Navigation or turn the radio off. I stopped by Plaza without an appointment. The service rep My MKC’s electronics were acting funny and I couldn’t use Navigation or turn the radio off. I stopped by Plaza without an appointment. The service rep came out and tried to determine the problem. When she couldn’t she made a scheduled appointment for a couple of hours later. The problem was resolved and I got my SUV back all clean and shiny! More

by JIMBARRETT2 Verified Customer Verified Customer

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MKz lease trade in to 2019 Nautilas I brought my 2017 MKZ to verify the procedure for buy out or lease back. I tried out the NEW Nautilus and Scott explained the price & variables of I brought my 2017 MKZ to verify the procedure for buy out or lease back. I tried out the NEW Nautilus and Scott explained the price & variables of leasing that car. I left the dealership with the new2019 Nautilus! More

by BRUCEPOWELL Verified Customer Verified Customer

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