Scott Nusbaum | Page 12

From the very start of my process in looking for a car I wanted to purchase and all the way to the end Charley went above and beyond to get me exactly what I wanted. After going through different options a wanted to purchase and all the way to the end Charley went above and beyond to get me exactly what I wanted. After going through different options and having all the information I would need he went even further. He listened to me and knew what I wanted wasn't available at Tom's Ford, he searched to find my perfect car. He didn't stop there, I know it was a process to get this car and he was a part of the process in making sure I got it. Just having Charley to work with made me want to buy my car from Tom's ford and I was willing to wait for the car to make that happen. Following meeting Charley I met Ken. He is also a huge reason behind my decision that I absolutely had to buy from Tom's Ford. He was so personable I felt like I had always known him. He talked to me as I feel he would someone he cared about. We talked daily, even on his days off because he wanted make sure I was OK, he knew I was nervous. He made sure I got what I wanted, I know not because of the actual sale but because he wanted me to get exactly what I wanted. He wanted me to be truly happy and I now am more than I could have expected not just for my car but for the experience in dealing with Ken. Matt was great because he was called upon to help in showing me how to work different things in my new car that I wouldn't have been able to on my own! He was just as friendly and personable and continued to make my experience at Tom's Ford fantastic. I am grateful not only for my perfect car but for the experience I was fortunate to have in purchases her all around! Special touch- I got my amazing beautiful car on my birthday and along with got a card wishes me a Happy Birthday from all those great people I dealt with along the way! Thank you all, I will be forever grateful and all that know me, I tell them Tom's Ford, there's no other! More

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AN EXCELLENT FAMILY ATMOSPHERE.THE EMPLOYESS TREAT YOU WITH RESPECT AND TAKE TIME TO EXPLAIN EVERY DETAIL. I AM A 20 YEAR YEAR CUSTOMER AND THEY REMAIN THE SAME..CORDIAL PROFESSIONAL AND THOUROUGH...... WITH RESPECT AND TAKE TIME TO EXPLAIN EVERY DETAIL. I AM A 20 YEAR YEAR CUSTOMER AND THEY REMAIN THE SAME..CORDIAL PROFESSIONAL AND THOUROUGH...... More

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it was time to turn my lease and decided to go to Tom's since it is close to home. I've been leasing vehicles since 1997, and Tom's stands out. The place is clean and professional. Enrico was available as since it is close to home. I've been leasing vehicles since 1997, and Tom's stands out. The place is clean and professional. Enrico was available as soon as I walked in the door. He was friendly and pleasant to deal with. We took a test drive where he explained all the new features in the Fusion I was interested in. Once my decsion was made, hegot everything ready. He even called my insurance company to transfer my coverage - a first for me! Since it would a bit to get the ready to leave, I decided to wait in the waiting area. While waiting, I also saw how attentive Tom's treats their service customers - which is why I'll be taking the car back anytime I need service. When my car was ready, Enrico once again explained all the features of the touch screen. He was great. My experience at Tom's was great - I'd recommend them to anyone looking for a Ford product. More

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My wife Bernice Herman purchased a 2012 fusion on 7/12 My wife Bernice Herman purchased a 2012 fusion on 7/12 and picked it up on 7/13 The salesman Ken Gann was extremly helpful and made us feel at h My wife Bernice Herman purchased a 2012 fusion on 7/12 and picked it up on 7/13 The salesman Ken Gann was extremly helpful and made us feel at home. He took the time to go over everything two old people should know about the car.He took care of the insurance, plates and registration. It was a pleasure to do business with him.Scott Nusbaum did a through and fun filled job of doing the paper work. Both men have great personalities More

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All we can say is we had the best salesperson, Rod Anderson, got the best price, and at the best dealership! Rod was friendly, knowledgeable, patient, compassionate, and funny! He put up with half t Anderson, got the best price, and at the best dealership! Rod was friendly, knowledgeable, patient, compassionate, and funny! He put up with half the family coming in for test drives. It was a stress free purchasing experience, and we highly recommend Rod and Tom's Ford. More

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my fisrt contact was with Ken Gann, very helpful an accommodating. When I came in to purchase my car he wasn't there so ROD Anderson helped me through the process. The next day both Ken an Rod where th accommodating. When I came in to purchase my car he wasn't there so ROD Anderson helped me through the process. The next day both Ken an Rod where there to make my purchase go as smooth as possible. If there was any snag if came from your finance director Scott, Sorry Scott you were just too nice!!! I expected more pressure,fire an brimstone, chicken little (the sky is fallin) you need this TODAY... Just kidding Scott was also very helpful More

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MIKE BASTEDO DUE TO HIS KNOWLEDGE OF THE ESCAPE XLT AND MIKE BASTEDO DUE TO HIS KNOWLEDGE OF THE ESCAPE XLT AND HIS PERSONALITY I CHOSE FORD OVER HONDA. BECAUSE OF MIKE AND SCOTT NUSBAUM IT WAS TIMELY AN MIKE BASTEDO DUE TO HIS KNOWLEDGE OF THE ESCAPE XLT AND HIS PERSONALITY I CHOSE FORD OVER HONDA. BECAUSE OF MIKE AND SCOTT NUSBAUM IT WAS TIMELY AND PLEASANT EXPERIENCE I ALEX.S SALES MANAGER FOR INSTALLING MY PLATES TO DAY. More

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I purchased a Ford Fusion on April 30th, 2012 from Tom Ford in Keyport, NJ and it was a wonderful experience. They were very professional and very helpful with everything that I was looking for. They w Ford in Keyport, NJ and it was a wonderful experience. They were very professional and very helpful with everything that I was looking for. They worked out a great deal for me. Everything was done and ready for me when I came into sign. I would definitely recommend them to family and friends. It was a pleasure to deal with such kind people. Kimberly Manfre-Argiro and Dominick Argiro More

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I HAVE BOUGHT TWO CARS AND TWO TRUCKS FROM TOMS FORD. I HAD GOOD SERVICE FROM ALL OF THEM. THE SALES PERSONAL ARE VERY HELPFUL.I HAVE SENT OTHER CUSTOMERS TO TOMS THAT HAVE BOUGHT CARS THAT THEY ARE HAPPY HAD GOOD SERVICE FROM ALL OF THEM. THE SALES PERSONAL ARE VERY HELPFUL.I HAVE SENT OTHER CUSTOMERS TO TOMS THAT HAVE BOUGHT CARS THAT THEY ARE HAPPY WITH.I ALSO LIKE THE HELP WHEN I BRING IT IN FOR SERVICE. THE SERVICE PERSONAL ARE VERY HELPFUL.I WANT TO THANK ALL THE PEOPLE AT TOMS. More

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Since I was looking for my first used car, I decided to visit many dealerships. Some were friendly and some were straight up snotty. I found this dealership online and decided to give it a try. The custome visit many dealerships. Some were friendly and some were straight up snotty. I found this dealership online and decided to give it a try. The customer service online is great and as I arrived at the dealership I was welcomed. Employees were friendly and made all transactions as smooth as possible. The dealership is great and so is the car. The pricing is very fair. I would definitely recommend this dealership for used cars! Daniel Ku is very nice and friendly to work with and he will help you out with anything you need! More

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