Scott Robinson | Page 2

Another excellent buying experience at Truck City Ford. This was my fourth vehicle purchase since December with excellent customer service from all employees at each purchase. Jeremy, John Jones and Step This was my fourth vehicle purchase since December with excellent customer service from all employees at each purchase. Jeremy, John Jones and Stephen were always courteous and very informative anytime I asked a question regarding the status of my F250 King Ranch order. Once my truck arrived Stephen was at the forefront keeping me apprised of prep status and options installation. On delivery day Stephen anticipated my needs, took the initiative and handled all situations without prompting. Excellent customer service. Kevin provided a down to earth explanation of all of all settings/options. Anita was very knowledgeable and did not pressure me to purchase optional add-ons. Truck City Ford has an excellent customer centric team who really care about the car buying experience. All my future purchases will be with this dealership! More

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If you are looking for a great dealership and awesome service these guys rock Eddie Haddad sold me my bronco sport outer banks edition and couldn't be happier with my purchase no pressure and I have used service these guys rock Eddie Haddad sold me my bronco sport outer banks edition and couldn't be happier with my purchase no pressure and I have used there service department for years and always great service mike rogers and his team are great no hassle and fair al the way around stop by and see these guys you will be glad to drive the extra mile More

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Took a competitive offer to them and they failed to match it, after insisting I needed to be there. Take a trip to bluebonnet instead.Jeremy and Scott played good cop/bad cop in attempt to take less on my tr it, after insisting I needed to be there. Take a trip to bluebonnet instead.Jeremy and Scott played good cop/bad cop in attempt to take less on my trade. Zach was a good salesman and gave it his best. Thanks for the funyuns. More

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All good , coming for Austin, a little further to drive but we’ll worth it but we’ll worth it More

by JSTANFORD0 Verified Customer Verified Customer

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The service was great. Thank you for all your help. Would recommend to others anytime Thank you for all your help. Would recommend to others anytime More

by DEARDEUFF2010 Verified Customer Verified Customer

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Great service! I bought my King Ranch F250 there and anytime I have any issue they always make sure it's addressed quickly. They take the time to sit and talk with I bought my King Ranch F250 there and anytime I have any issue they always make sure it's addressed quickly. They take the time to sit and talk with me while I wait. Great bunch of guys! More

by KEITHHEIMENDINGER Verified Customer Verified Customer

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Truck City Ford is an outstanding, no high pressure and very personable dealership. While waiting 874 days for my Bronco to arrive, anytime I had a question about the process, I could call and they treated very personable dealership. While waiting 874 days for my Bronco to arrive, anytime I had a question about the process, I could call and they treated me like I was their only customer. During the purchasing process, there was no hidden back and forth between salesman and sales manager. No closed door offices…no keeping us in the dark about what was going on. All conversations were handled in our presence. Very relaxed process and great experience. We would both recommend TCF over any of the big city Ford dealerships, hands down. Now, allow me to express my dissatisfaction with Ford Motor Co. What an absolute fiasco. As mentioned above, 874 days. From the time I placed my order until I took delivery!! Unacceptable. All the while, Ford made me change my order, not once…but twice, telling me that they couldn’t produce mine for one reason or another, while they rolled out the Lightning truck, the Heritage Edition Bronco and the Bronco Raptor. Their online updates we very slow to the point I wish they hadn’t started sending them. I could go on and on, but why…you get the point. Do better Ford!! More

by JBOUNDS1 Verified Customer Verified Customer

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Awesome I wanna stay? Awesome I'm telling everybody. I know that has a Ford. They need to go to truck city and had their maintenance done services just unbelievable Awesome I'm telling everybody. I know that has a Ford. They need to go to truck city and had their maintenance done services just unbelievable More

by CLEMKOLODZIEJ Verified Customer Verified Customer

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Awesome? I am telling everyone I know that owns a ford. They need to go to truck city Ford in Buda Texas to have their maintenance done. I am telling everyone I know that owns a ford. They need to go to truck city Ford in Buda Texas to have their maintenance done. More

by CLEMKOLODZIEJ Verified Customer Verified Customer

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Purchased a used F250 from Truck City Ford on June 1st. Salesman Freddie Brown was top notch. He showed me several vehicles that were in my price range and let me test drive one all the way up to Riata F Salesman Freddie Brown was top notch. He showed me several vehicles that were in my price range and let me test drive one all the way up to Riata Ford in Manor to test drive another prospective vehicle. Vehicle purchasing can be stressful and time consuming, Freddie walked me through the whole process and made it rather enjoyable. Jeremy Harper and Zac Khan, sales managers, also assisted and were very easy to work with. Anita Trevino in warranty helped me select the most cost-effective policy and did not attempt to over sell the product. If you're in need of a vehicle definitely go see Freddie Brown and the rest of the Truck City team. More

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