Scott Rupert
Scott Rupert at Clay Cooley Nissan of Richardson

Scott Rupert

Service Advisor

Clay Cooley Nissan of Richardson

1777 N Central Expy
Richardson, TX 75080

4.9
204 Reviews
4.9

204 Reviews

Write a Review

204 Reviews of Scott Rupert

January 19, 2026

Dealership Rating
Employee Rating

Did "NOT" Wash Vehicle! Took over 2 hours to get oil changed, and still no car wash! More

by shanacollins62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 20, 2026

Clay Cooley Nissan of Richardson responded

Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand how frustrating that must have been. We appreciate your feedback and will share it with our service team for review. Please call me if there is anything else I can do at 972-792-5657

January 17, 2026

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I don’t have any problem I just do services there never had any other see if there More

by adribona
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 20, 2026

Clay Cooley Nissan of Richardson responded

Thank you for your feedback. We’re glad to hear that you’ve consistently had a good experience and have had no issues during your service visits. We appreciate your continued trust in our service department.

January 17, 2026

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The oil change on that day was done in a timely manner; the service team provided excellent communication. More

by faquino0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Clay Cooley Nissan of Richardson responded

Thank you for your feedback. We’re glad to hear the oil change was completed in a timely manner and that our service team communicated clearly throughout your visit. We appreciate you choosing us for your service needs.

January 16, 2026

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Great service department, check-in was easy and quick. The waiting area is very nice with plenty of seating. There are outlets for charging devices and free wifi. The video walkthrough was awesome. More

by Charles M
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shauna Harris

Jan 20, 2026

Clay Cooley Nissan of Richardson responded

Thank you for your feedback. We’re glad to hear that check-in was quick and easy and that you enjoyed the waiting area, amenities, and video walkthrough. We appreciate you choosing our service department and look forward to serving you again.

January 15, 2026

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Muy satisfecho con el servicio y el encuentro con el agente, siempre muy atento y profesional More

by Jose9arizmendi49
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Clay Cooley Nissan of Richardson responded

¡Muchas gracias por su comentario! Nos alegra saber que quedó muy satisfecho con el servicio y con la atención del agente. Apreciamos que destaque su profesionalismo y dedicación. Esperamos poder atenderle nuevamente pronto.

January 13, 2026

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Scott was courteous, expediently took care of my vehicle’s needs, and meticulously explained the condition and service recommended for my vehicle. More

by CaffeinatedBeast
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Clay Cooley Nissan of Richardson responded

Thank you for the great review! We’re happy to hear Scott was courteous, took care of your vehicle efficiently, and clearly explained the condition and recommended services. We appreciate your trust and look forward to serving you again.

January 12, 2026

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Mr. Rupert was very good to work with!! Great Communication, Fast Service and explained everything to me. More

by jerrym6417
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Clay Cooley Nissan of Richardson responded

Thank you for the great feedback! We’re glad to hear Mr. Rupert provided clear communication, fast service, and took the time to explain everything. We appreciate you choosing us and look forward to seeing you again.

January 08, 2026

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Employee Rating

Scott has always been helpful. He is always keeping a clear communication of what needs to be done. More

by DELACRUZMELDA1030
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jan 08, 2026

Clay Cooley Nissan of Richardson responded

Thank you for sharing your feedback! We’re glad to hear that Scott has been consistently helpful and keeps clear communication throughout the process. We truly appreciate your trust and look forward to assisting you again in the future.

January 03, 2026

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Long time customer. Great service. Do not need 15 words for this. So stupid. Annoting More

by debikilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Clay Cooley Nissan of Richardson responded

Thank you for being a long-time customer. We appreciate your loyalty and are glad you continue to receive great service.

December 31, 2025

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Employee Rating

Scott was professional and super friendly in helping me book my appointment and taking care of me on the day I had my recall taken care of. Thanks Scott for all your help! More

by D2340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Clay Cooley Nissan of Richardson responded

Thank you for the great feedback! We’re happy to hear Scott was professional, friendly, and took great care of you throughout your recall visit. We’ll be sure to share your kind words with him, thanks again for choosing us!

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