Scott Rupert
Scott Rupert at Courtesy Nissan

Scott Rupert

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

4.9
161 Reviews
4.9

161 Reviews

Write a Review

161 Reviews of Scott Rupert

September 05, 2025

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Employee Rating

Scott was great. We made an appointment that morning and had our car back by noon. More

by kellyorlando4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 09, 2025

Courtesy Nissan responded

Thank you for sharing your experience! We’re glad to hear Scott was able to take great care of you and get your vehicle back so quickly. We appreciate your business and look forward to seeing you again on your next visit!

September 03, 2025

Dealership Rating
Employee Rating

I would say that the service is good but the wait time is a bit longer than usual. More

by r.abalos19
Recommend Dealer
Yes
Sep 08, 2025

Courtesy Nissan responded

Thank you for sharing your feedback! We’re glad to know you’re happy with the service you received. We also appreciate your patience regarding the wait time, and we’ll continue working to make your visits quicker and more convenient.

September 01, 2025

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Nice and very knowledgeable. Respected the face that I had other plans. Got me in and out very quickly! More

by randlandscape
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2025

Courtesy Nissan responded

We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 01, 2025

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It was a good experience taking my truck to get work done by kind courteous professional people More

by Ren429166@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shauna Harris

Sep 04, 2025

Courtesy Nissan responded

Thank you for sharing your experience with us! We’re glad to hear that our team provided you with kind, courteous, and professional service while taking care of your truck. We truly appreciate your trust in us and look forward to serving you again!

August 30, 2025

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Scott was extremely helpful and courteous. He was very knowledgeable, answered all of my questions and returned my car washed and within an hour. I will definitely ask for him for my next vi More

by judy.buss
Recommend Dealer
Yes
Sep 02, 2025

Courtesy Nissan responded

Hi Judy, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 25, 2025

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He is a good and supported man, really ii appreciate them and loved them. Thanks. More

by mumtazahmed207
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Recommend Dealer
Yes
Aug 27, 2025

Courtesy Nissan responded

Thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

August 22, 2025

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Courtesy Nissan is one of the best dealerships to purchase and have your car serviced at. Everyone is always so pleasant, polite and helpful. I haven’t had a bad experience yet. I’ll update this if I More

by bri2nye
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Courtesy Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve had such great experiences with both sales and service here at Courtesy Nissan. Our team truly values making every visit pleasant and helpful. We look forward to continuing to serve you, and we’ll work hard to make sure you never have to update that review!

August 20, 2025

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Customer service is great with a friendly environment. My advisor Scott walked me through the process with ease. More

by Deshon Layton
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Recommend Dealer
Yes
Aug 24, 2025

Courtesy Nissan responded

Hi Deshon, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 19, 2025

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Work went as well planned. Scott was very knowledgeable and helpful. He communicated with me before, during g and after the work was completed. More

by hardwired2345
Service Price Transparency
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Recommend Dealer
Yes
Aug 24, 2025

Courtesy Nissan responded

Hi there, thank you for taking the time to share your feedback. We’re glad to hear Scott was knowledgeable, helpful, and kept you informed throughout the process. We appreciate your kind words about his service. Since you rated us 3 stars, we’d love to learn what we could have done better to turn your experience into a 5-star visit. Please feel free to reach out to me directly at 972-792-5657, your feedback is valuable to us, and we’d like the chance to improve.

August 18, 2025

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Employee Rating

Scott was really knowledgeable and super helpful, first time at this dealer and will come back because of him. More

by pjoseline23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2025

Courtesy Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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