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Scott Rupert
Scott Rupert at Clay Cooley Nissan of Richardson

Scott Rupert | Page 11

Service Advisor

Clay Cooley Nissan of Richardson

1777 N Central Expy
Richardson, TX 75080

4.9
201 Reviews
4.9

201 Reviews

Write a Review

201 Reviews of Scott Rupert

May 12, 2025

Dealership Rating
Employee Rating

My rep Scott was kind and courteous. This was my best experience since I have been bringing my car for service since 2020. I felt seen and heard. More

by ajlallen16@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 12, 2025

Dealership Rating
Employee Rating

Service department did not check car for safety. Brakes were faulty and a big liability for dealer. My son could have died if the brakes did not work properly. Sales Manager was uncaring and unap More

by laura9341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeremy Johnson, Joe Adams, Cason Cooley, Darris Bailey, Shauna Harris, Micheal Johnson, Robert Schille , Marc Grisham

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May 15, 2025

Clay Cooley Nissan of Richardson responded

Laura9341, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 09, 2025

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Employee Rating

I have been a customer for over 4 years and have never had a negative experience. More

by gregbcogdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2025

Clay Cooley Nissan of Richardson responded

Gregbcogdell, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

May 09, 2025

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Employee Rating

Great service and good price. Service advisor or honest and not pushy unnecessarily.waiting area was really good as well More

by Golfer2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 06, 2025

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Employee Rating

Fast friendly service. Scott was helpful and professional. Great experience and I will definitely be back More

by tburchett03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2025

Clay Cooley Nissan of Richardson responded

Tburchett03, we are so pleased you enjoyed your visit to Courtesy Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2025

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Employee Rating

thorough and fast service! !!! have been a customer for at least 10 years, purchased 3 cars More

by cookel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Joe Adams, Shauna Harris, Micheal Johnson, Robert Schille

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May 09, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 09, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 01, 2025

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Employee Rating

The repair of my vehicle was very fast, they solved all the problems I am very satisfied More

by Paniagua853@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 29, 2025

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Employee Rating

Scott was great! Great service, great communication!! Scott and apparently a few other employees took the extra time to get my versa to pass inspection.. and it took More

by Stephenesdale35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

Clay Cooley Nissan of Richardson responded

Stephenesdale35, we are so pleased you enjoyed your visit to Courtesy Nissan!

April 28, 2025

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Employee Rating

Scott kept me informed the entire time that I was there, he did a great job. More

by paggi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

Clay Cooley Nissan of Richardson responded

Paggi, we are so pleased you enjoyed your visit to Courtesy Nissan!

April 24, 2025

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Employee Rating

Always easy to get an appointment, and the service advisors are all so friendly and courteous. I appreciate being treated like a repeat customer that I am. More

by chwilliams0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Barajas

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Apr 30, 2025

Clay Cooley Nissan of Richardson responded

Chwilliams0, we are very happy we could provide you with a positive experience!

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