Excellent flawless service!
Mr Scott Shaffer is a great man, reliable, trustworthy, his customers come first, always very helpful, always happy to accommodate his customers and
Mr Scott Shaffer is a great man, reliable, trustworthy, his customers come first, always very helpful, always happy to accommodate his customers and keep us happy every time we come for service.
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by babice777
Service Price Transparency
Jan 13, 2026 -
Coulter INFINITI responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Mr Scott Shaffer is a great asset in your dealership, a
real jewel. Takes excellent care of his customers, knowledgeable and always delivers to the customer’s delight. I highly recommend him.
real jewel. Takes excellent care of his customers, knowledgeable and always delivers to the customer’s delight. I highly recommend him.
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by babice777
Service Price Transparency
Jan 07, 2026 -
Coulter INFINITI responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Coulter INFINITI, we look forward to having you as a valued customer for many years to come!
Scott in maintenance service is fantastic!
He always goes above and beyond to accommodate work schedules and is quick to respond in communication. Very professional and friendly service!
He always goes above and beyond to accommodate work schedules and is quick to respond in communication. Very professional and friendly service!
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by lgodzich
Service Price Transparency
Jan 05, 2026 -
Coulter INFINITI responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Jan 06, 2026 -
Coulter INFINITI responded
Hi Lgodzich, we are very happy to have provided you with such a positive experience!
We hope you have a great day!
Scott Shaffer always treats us with the utmost respect
and professionalism. Scott and his team are dedicated to A-1 service and do a great job of communication.
and professionalism. Scott and his team are dedicated to A-1 service and do a great job of communication.
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by Michael
Service Price Transparency
Dec 04, 2025 -
Coulter INFINITI responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Scott Shaffer is my service manager and he's outstanding,
very professional and on time. Very friendly and goes out of his way to help. Thank you
very professional and on time. Very friendly and goes out of his way to help. Thank you
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by lilianeeem
Service Price Transparency
Dec 05, 2025 -
Coulter INFINITI responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Excellent service, my serrvice adviser Mr Scott Shaffer
is a real asset to your dealership, reliable and willing to help honestly
is a real asset to your dealership, reliable and willing to help honestly
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by babice777
Service Price Transparency
Dec 02, 2025 -
Coulter INFINITI responded
Thank you for choosing Coulter INFINITI. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Dec 03, 2025 -
Coulter INFINITI responded
Babice777, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI.
Dealt with Scott in service and he is great.
Kept me informed throughout and was very informative
Kept me informed throughout and was very informative
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by Jubomm
Service Price Transparency
Nov 22, 2025 -
Coulter INFINITI responded
Thanks for sharing your thoughts about your experience with Coulter INFINITI. We appreciate your business and hope to see you again soon!
Outstanding service on my Infiniti QX 60 and great
customer service from Scott my service rep.
customer service from Scott my service rep.
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by borgmancc
Service Price Transparency
Sep 24, 2025 -
Coulter INFINITI responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Coulter INFINITI!
Always professional and they get the job done correctly
the first time. Scott, my service advisor, is great to work with and very knowledgeable
the first time. Scott, my service advisor, is great to work with and very knowledgeable
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by snewkey
Service Price Transparency
Sep 15, 2025 -
Coulter INFINITI responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Scott Shaffer, service manager, provided excellent
service. He always goes over and above in the service he provides. I highly recommend him and Coulter Infiniti’s service department because of Scott!
service. He always goes over and above in the service he provides. I highly recommend him and Coulter Infiniti’s service department because of Scott!
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by firstairbornegrp
Service Price Transparency
Aug 09, 2025 -
Coulter INFINITI responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coulter INFINITI.
Aug 10, 2025 -
Coulter INFINITI responded
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Scott. Have a great day!