Scott Shaffer | Page 7

Excellent dealership! Scott, my service advisor, was extremely helpful and friendly. Spencer was also kind enough to drop us off for lunch while the car was being serviced Scott, my service advisor, was extremely helpful and friendly. Spencer was also kind enough to drop us off for lunch while the car was being serviced! He was very pleasant to visit with. I won’t be servicing my Infiniti anywhere but here! More

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Scott is good at customer service. The valet service is always timely and very courteous. The valet service is always timely and very courteous. More

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Always a positive dealing with service, Scott Shafer. Coulter Infiniti takes care of my automotive needs. Coulter Infiniti takes care of my automotive needs. More

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Scott was my service technician and was awesome from my initial phone call. I communicated to him that I usually have my vehicle serviced at another dealership, however he was very welcoming to me. He kept initial phone call. I communicated to him that I usually have my vehicle serviced at another dealership, however he was very welcoming to me. He kept me informed the entire time of my wait. My vehicle was returned to me Cleaner than when I arrived! Thank You Colter Infiniti. More

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This place always goes above and beyond for me and my vehicle! If you are looking for a honest and Top notch work this is the place! Thank you Scott! vehicle! If you are looking for a honest and Top notch work this is the place! Thank you Scott! More

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Service advisor is always prompt, helpful, and professional. Scott goes above and beyond. Thank you! professional. Scott goes above and beyond. Thank you! More

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Scott has been my service representative with my G-35S, G-37X and now my Q-50. Always does a great job looking out for me and doing exactly what he said he would do. Thanks Scott G-37X and now my Q-50. Always does a great job looking out for me and doing exactly what he said he would do. Thanks Scott More

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Great service. Scott is awesome. Would highly recommend. Been getting my Q serviced here for years. Scott is awesome. Would highly recommend. Been getting my Q serviced here for years. More

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Service advisor is friendly and helpful. However, in my most recent experience, the technician misdiagnosed a coolant leakage issue to the water pump instead of the AC. If I didn’t get a sec However, in my most recent experience, the technician misdiagnosed a coolant leakage issue to the water pump instead of the AC. If I didn’t get a second opinion with outside party, I may have paid more than I need for work that was unnecessary. This type of mistake should be avoided or corrected. More

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Accurate and fast work. I dislike being told how many words must be included in the review. I dislike being told how many words must be included in the review. More

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