Scott Shaffer

I’ve worked with my particular service consultant for almost 10 years. (Scott Shaffer) He provides good explanations of any car issues & goes out of his way to assist the customer every time. That is the almost 10 years. (Scott Shaffer) He provides good explanations of any car issues & goes out of his way to assist the customer every time. That is the reason I keep returning to Coulter Infiniti. More

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Scott Shaffer and family owned dealership make you feel welcome and valued as a customer. welcome and valued as a customer. More

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I'm treated with respect for my time. I'm made aware of things done to my car & future needs I'm made aware of things done to my car & future needs More

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Excellent customer service for buying, selling and repair. I highly recommend Coulter Infiniti. 5 stars. repair. I highly recommend Coulter Infiniti. 5 stars. More

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Reliable Dealership, I have a trustworthy Service Advisors I can rely on. Thank you Scott. Advisors I can rely on. Thank you Scott. More

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Excellent dealership! Scott, my service advisor, was extremely helpful and friendly. Spencer was also kind enough to drop us off for lunch while the car was being serviced Scott, my service advisor, was extremely helpful and friendly. Spencer was also kind enough to drop us off for lunch while the car was being serviced! He was very pleasant to visit with. I won’t be servicing my Infiniti anywhere but here! More

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Scott is good at customer service. The valet service is always timely and very courteous. The valet service is always timely and very courteous. More

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Always a positive dealing with service, Scott Shafer. Coulter Infiniti takes care of my automotive needs. Coulter Infiniti takes care of my automotive needs. More

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Scott was my service technician and was awesome from my initial phone call. I communicated to him that I usually have my vehicle serviced at another dealership, however he was very welcoming to me. He kept initial phone call. I communicated to him that I usually have my vehicle serviced at another dealership, however he was very welcoming to me. He kept me informed the entire time of my wait. My vehicle was returned to me Cleaner than when I arrived! Thank You Colter Infiniti. More

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This place always goes above and beyond for me and my vehicle! If you are looking for a honest and Top notch work this is the place! Thank you Scott! vehicle! If you are looking for a honest and Top notch work this is the place! Thank you Scott! More

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