Scott Snyder
Scott Snyder at Brown-Daub Kia

Scott Snyder

Service Manager

Brown-Daub Kia

3600 William Penn Hwy
Easton, PA 18045

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4.1
14 Reviews
4.1

14 Reviews

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14 Reviews of Scott Snyder

February 15, 2025

Dealership Rating
Employee Rating

The service department and the sales department parts department and all of the technicians are the best. More

by NSHELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Brown-Daub Kia responded

Thank you so much for your kind words for our teams, and for taking the time to leave us this wonderful feedback!

January 31, 2025

Dealership Rating
Employee Rating

Service at this location is horrible! No communication, and they don't work on your vehicle when they should. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 05, 2025

Brown-Daub Kia responded

We're sorry to hear about your experience, Leo, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 30, 2025

Dealership Rating
Employee Rating

Great dealership, Gabrielle was the greatest sales person and I would tell my friends to go and see Gabrielle at Kia. More

by NSHELD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Sorrentino, Travis Nelson, Gabrielle Waldenmayer, lindsey barr , Leo parts department, Mike technician

Jan 30, 2025

Brown-Daub Kia responded

Thank you so much for choosing Brown-Daub Kia! It's great to hear that Gabrielle provided you with excellent customer service. Please let us know if we can be of any more assistance!

December 19, 2024

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Employee Rating

November 2024 I went in to get a recall done on my Kia 2013 at the Kia dealer on William Penn Highway. Well, after I recall was done, they gave me a piece of paper that said that my suspension and brakes More

by mmbarbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 20, 2024

Brown-Daub Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 29, 2024

Dealership Rating
Employee Rating

Nice and quick with everything taken care of no problems. Wish the lounge was a little nicer, but overall not bad. More

by chip.nataro.23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Brown-Daub Kia responded

Thank you, Chip! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brown-Daub Kia.

November 25, 2024

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Employee Rating

The service department sucks. They did a terrible job on an oil change. Oil leaked all over my driveway and they promised to rectify the issue but they never return phone calls or More

by charley.sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 30, 2024

Brown-Daub Kia responded

Charley, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 20, 2024

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Employee Rating

Awesome service team helped me save money wherever possible and got me out the door in no time! Thanks! More

by CLAUDIO.M.STABILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Brown-Daub Kia responded

Claudio, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 05, 2024

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Employee Rating

Took our vehicle to Brown Daub Kia for inspection and oil change. It did need brakes but they were very professional wait time was minimal and the bill was reasonable!!! Their service manager stays in commu More

by mckellinbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Brown-Daub Kia responded

Thank you for your very kind review, Dale. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott and the team here at Brown-Daub Kia.

October 20, 2024

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Employee Rating

Scott, Ed, and the mechanics did an excellent job of finding, and correcting the problems with my vehicle, caused by another repair shop. Very pleased with all involved in the repairs. More

by DANNYRRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Brown-Daub Kia responded

Danny, Thank you so much for your excellent service review! We are so glad that Scott, Ed, and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

October 16, 2024

Dealership Rating
Employee Rating

The replacement of the engine under warranty in my 2015 Optima was handled as quickly as could reasonably be expected. This will be an enormous factor in any future vehicle purchase. More

by JAMESGANG55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Brown-Daub Kia responded

James, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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