Scott Spiegel | Page 3

truck I bought a 2016 chev Colorado there sat jan 14th. I was subpost to been buying it for 25.567 I got home read my paper work and found out they sold it I bought a 2016 chev Colorado there sat jan 14th. I was subpost to been buying it for 25.567 I got home read my paper work and found out they sold it to me for 26.167 super pissed. More

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2016 Chevy Equinox Scott Spiegel was awesome, He took the time to find out what I was looking for, he went over and above to find the right fit for me and he got me exac Scott Spiegel was awesome, He took the time to find out what I was looking for, he went over and above to find the right fit for me and he got me exactly what I wanted and even less that what I had budgeted for. Overall It was a phenomenal experience. Scott is an asset to the company and definitely gets my hands down the best salesperson I have dealt with. I am definitely referring friends to him. More

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Here we go again Scott! Great SCOTT! I just bought the second new vehicle, first Chevy Malibu, now Chevy Equinox, from Scott in less than 2 weeks. after purchasing the first Great SCOTT! I just bought the second new vehicle, first Chevy Malibu, now Chevy Equinox, from Scott in less than 2 weeks. after purchasing the first one. Scott is tops in my book. No pressure. Knowledgeable. Patient. Trustworthy. Read my earlier review. Seek Scott out for a great experience. I have referred my daughter and son-in-law to him. More

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Excellent Assistance I received an email for a vehicle exchange and read it over and over again before making a decisions to go visit. I called and Scott Spiegel answered I received an email for a vehicle exchange and read it over and over again before making a decisions to go visit. I called and Scott Spiegel answered and discussed my options. He was leaving at 5:00pm and I was coming out that night. He stayed until I was able to get there. I was so nervous but he was outstanding and stayed with me through the whole process. I was still nervous but Anthony Zeti (sp) worked out the best plan for me and I am so excited now to have a brand new car. They were both excellent and will look forward (in 4 years) to go back for their assistance. It's great to know how long Scott and Anthony have been a part of your team. I will definitely recommend them to anyone who is looking for a vehicle. I can't say "Thank You" enough. I'm so proud of my new car...... More

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Awesome service!! Really friendly! Worked with us a lot so that we could by the car. Thankful for a dealership like huffines Chevrolet. Thank y'all so much for everyth Really friendly! Worked with us a lot so that we could by the car. Thankful for a dealership like huffines Chevrolet. Thank y'all so much for everything y'all have done so far. We will continue our business with y'all and will recommend y'all to others More

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Worst experience ever! Well this all started a week before thanksgiving 2015 it now almost February.I emailed the dealership interested in a certain color certain engine Well this all started a week before thanksgiving 2015 it now almost February.I emailed the dealership interested in a certain color certain engine and so on. Scott Speigle emailed me back with a picture and details on a truck .I was interested so we set a appt for 9 am the next day. When I arrived at the dealership Scott located the truck and told me another salesman had been driving it and it had some damage. We looked at it and the damage wasn't that bad a small area near the gas cap. He said he would make me a deal and they could fix it like new. I went to drive the truck and it had 5400 miles. The email he sent me said it had 2 miles. Again he said he would make me a deal! We found several more things that Scott said would all be taken care of before delivery. Nothing scott said was true . At the time of delivery the vehicle was filthy nothing that was to be fixed,was fixed. The dent was repaired but you could see the body work. The paint looked good. But he had not made me any deal. Other than the rebates that were on a brand new truck with 2 miles in brand new condition. I refused delivery of the truck . He brought in the poorest excuse for a manger I have ever dealt with mr. Billy Bohner . I told him I did not want the vehicle and why. Billy played a little hocas pocus with the numbers . But the numbers don't lie . I wanted to undo the deal and I wanted my trade in back. And I would be on my way. He told me my trade had been sold. In the a State of Texas you can sign everything they put in front of you but until you drive it off the lot it's not yours. I told him several more times that I wanted out of the deal . He kept insisting my trade had been sold it was gone. I tried to use the onstar to find it but it wasn't working. So I took the truck figuring I would just have to take legal action. Meanwhile the next week the new truck was in their shop to get some of the issues fixed.Before I drove in the dealership to pick up the new truck.I tried the on star once more it worked and my trade was at the dealership. Turns out I didn't have to use the onstar my trade was at the service center when I pulled up,they were making it ready for sale. I was a bit upset I went up to the sales dept found Billy boy and let him know what I thought about him. Kevin Wildman was right there. Billy told me that we were done get off his lot. It wasn't until I filled out the Dealerrater survey before anyone at Huffines really gave a xxxx .When it came to Kevin Wildmans attention he called me and wanted the whole story ,not that he didn't already know the whole story. Kevin agreed with me .that I had been wronged . And he wanted to make it right with a check. Money back. I told him that the only thing I wanted was a new truck for the price I paid. He said would find me a truck and the only thing I had to do was remove the dealerrater survey. I agreed as long as it was the same exact truck same equipment no less but more would be fine. A couple days later he said he had the truck I went to the dealership it was not the same vehicle It was a lesser truck . I was going to walk . To take legal action he said you have your lawyers we have ours. So he told Scott to look at what was on the lot. We found the same color vehicle but much higher priced with more equipment. For not the same purchase price but roughly the same payment amount. For removing the dealerrater survey which I did and sent the confirmation to Scott . He also added that I give Scott a good GM survey. I agreed to do that. Meanwhile the new trucks not clean at delivery and when I washed it I found some stuff on the door and the hood. I called the manager at the body shop and set up a time when could look at it . When he looked at it he told me he could buff the stuff out on the door but the stuff on the hood had ruined the finish. The whole hood would have to be painted. Now I'm going to have a brand new truck with a painted hood. I was not happy . I went up to the sales floor found Kevin and showed him the spots and told him the hood would have to be painted and there was know way I could give Scott a good GM review. He was very condescending said he lost 5 grand on this deal and he just should have undone the deal. Well that let me know where he stood as far a customer satisfaction vs money. Not that I hadn't already figured that out . So I had set up a time to bring my truck in to be painted . Mark wasn't there they asked me for my insurance told me there was no loaner . So I left . Called Scott . They called me back in a few days reset it up. With a loaner and the dealership would pay . So on a Monday reluctantly I took the truck in . I was supposed to meet with Kevin for some reason but he wasn't there so Scott looked at the areas and looked the truck over. I got in the loaner and left 10 days later they told me my truck was ready. I went to pick it up. The hood looks good,for now. But the stuff under the molding was still there. 10 days they had it, 10 fricken days and now the kid who is supposed to be my advisor is trying to scratch the stuff off the door with his fingernail . So I get in the truck to leave look up and my windshield is cracked. So I show the advisor who says he will talk to his manager. I went up to the showroom Kevin wasn't there Scott wasn't there Billy was there. But what's the point talking to a guy that you know just spews lies. So I left. They called me back a couple days later said it would be a week to 10 days or so before they could get the windshield. So since I believe it was intentionally broken no way am I taking it back to Huffines ever. It's a nice looking truck and I have had lots of complements . which gives me the opportunity to share my disgust with Huffines. And I'm sure when Kevin and the other fine folks at Huffines read this they may wish I had never stepped foot on their lot . Let me assure you bud their is no one who wishes I had never stepped foot on your lot more than I do. More

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Easiest Purchase Experience Ever In 30 plus years of buying new and used cars, this purchase from Huffines Chevrolet Lewisville was by far the easiest and most satisfying experience w In 30 plus years of buying new and used cars, this purchase from Huffines Chevrolet Lewisville was by far the easiest and most satisfying experience with any dealer. Unfortunately, I waited to long to write my review and have forgotten some of the names of the team members, but I had an absolutely wonderful experience with every one I interacted with, especially my sales rep Scott Spiegel. I highly recommend Huffines Chevrolet Lewisville if you are in the market for a new or used car or truck. More

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Amazing!! I would first like to say that this dealership amazing! The I first spoke with a gentleman named Scott. I told him about a wreck I was involved in 5 d I would first like to say that this dealership amazing! The I first spoke with a gentleman named Scott. I told him about a wreck I was involved in 5 days prior to coming to his dealership. He was very concerned and wanted to make this car buying experience a great one....and he did just that. I went into this dealership with no hope I honestly didn't even expect to leave in the exact car I wanted and they made it happen. Not only did they get me the car I wanted they have called me just to make I love my car and to make sure I am happy. I felt very comfortable at the dealership and I will never shop at another one. I absolutely love everything about this dealership. From the warm welcome when you walk through the door to the hard working gentleman in the finance room. More

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Not your typical dealership Scott Spiegel, Eric and the Huffines crew are awesome. Everyone we met and dealt with are genuine, friendly professionals, that make buying a car a v Scott Spiegel, Eric and the Huffines crew are awesome. Everyone we met and dealt with are genuine, friendly professionals, that make buying a car a very pleasant experience. We are new residents in the area and have purchased many vehicles over the years, and never have we experienced such outstanding service. Scott listened to our wish list and found the perfect vehicle to fill our needs and desires. No high pressure, and he worked diligently to make it work with our budget. Not to mention his patients in showing us how to use all the bells and whistles. Yes, I do believe we have found a car buying home at Huffines. More

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Anticipates needs and respects time Before buying my last vehicle at Huffines, I had never had an experience that prompted me to have loyalty to a dealership. Scott Spiegel in sales and Before buying my last vehicle at Huffines, I had never had an experience that prompted me to have loyalty to a dealership. Scott Spiegel in sales and the entire Huffines team consistently exceed my expectations and have made me not only a repeat customer but an evangelist for the Huffines organization. My needs are heard and anticipated. I am treated with respect for my perspectives and for my time. Closing paperwork was quick and efficient. No gimmicks. No hard press. No hours of waiting. Having bought dozens of cars I can say how truly rare it is. I will continue to rely on Huffines for all my auto needs and to refer others. Thank you. More

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