Scott Tierney | Page 9

excellent service and communication. It's an added benefit to have use of a loaner with my work schedule. It's an added benefit to have use of a loaner with my work schedule. More

by CAROLTUCKERREALTOR Verified Customer Verified Customer

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I booked my new range rover sport in for ceramic coating. The process takes 2 days. They gave me a really nice Discovery loaner to drive while my car was being treated. Within 4 hours of dropping my car of The process takes 2 days. They gave me a really nice Discovery loaner to drive while my car was being treated. Within 4 hours of dropping my car off, I get a call from the service dept to say my car is ready for pick up. When I question the timing of 4 hours vs 2 days, I am told that it must have been done as soon as it was delivered. Fortunately, I did not pick it up that day because I received an email the following morning informing me that my car was scheduled at 8am to have the ceramic coating done and that it would be a 10 hour process. The next day I called the service department around 2pm to ask if my car was ready for pick up, they said yes. When I got there, my car was waiting by the service area covered in thick dust. When I mentioned this to the service guy, he replied that he wasnt surprised as it had been sitting out there waiting for me to pick it up for 2 days! I was so shocked by the lack of care and customer service, I didn't say anything. My husband was fuming when I drove it home and showed it to him. I'm not 100% sure the car even got the coating we paid for. More

by JANE17 Verified Customer Verified Customer

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Excellent service and completed the job quickly. SmMr. TIERNEY was great couldn’t expect better! SmMr. TIERNEY was great couldn’t expect better! More

by ROBERTGROUTH Verified Customer Verified Customer

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Scott Tierney at JLR is outstanding. From start to finish, he was friendly, attentive, and genuinely committed to making the entire process smooth and stress free. From start to finish, he was friendly, attentive, and genuinely committed to making the entire process smooth and stress free. More

by CARLEE05.DERM Verified Customer Verified Customer

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Scott is excellent with customers and he takes his time to explain every aspect of the service. He is definitely a great asset to Land Rover of Sarasota to explain every aspect of the service. He is definitely a great asset to Land Rover of Sarasota More

by glen.gaillard Verified Customer Verified Customer

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Excellent experience. Aaron was very professional and a pleasure to purchase our vehicle with. Thank you. Aaron was very professional and a pleasure to purchase our vehicle with. Thank you. More

by sarah Verified Customer Verified Customer

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I've been bringing my car to Sarasota for about 7years. ..This has been my most organized visit.... ..This has been my most organized visit.... More

by JAMESMTROY Verified Customer Verified Customer

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The whole team was great from start to finish. I worked personally with Greg Brock. He's epic in what he does. Also, Joshua in finance did a great job. Thank you! Took to service to quality check I worked personally with Greg Brock. He's epic in what he does. Also, Joshua in finance did a great job. Thank you! Took to service to quality check and they were great thanks Drew Naomi and Scott. More

by Robert Verified Customer Verified Customer

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Scott Tierney with Land Rover Sarasota service was very courteous and professional in addressing my concerns and issues. He kept me informed periodically while my vehicle was being repaired. courteous and professional in addressing my concerns and issues. He kept me informed periodically while my vehicle was being repaired. More

by CFANGUE Verified Customer Verified Customer

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Devon did a great job of explaining what the issue was and what was done to fix it. Very friendly and professional staff. and what was done to fix it. Very friendly and professional staff. More

by millerbill3 Verified Customer Verified Customer

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