Scott Van Peenen | Page 18

Excellent experience I would highly recommend Wayne Ford to anyone looking to purchase a new vehicle. My dealings with Scott Van Peenen could not have any easier or enjoya I would highly recommend Wayne Ford to anyone looking to purchase a new vehicle. My dealings with Scott Van Peenen could not have any easier or enjoyable. From Scott, to the finance department, you are greeted with nothing but true professionalism. More

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Very long experience I started out my Ford experience with Scott Vanpeenen. It started really well, Scott fount the car I wanted and we made a deal. After that it became a I started out my Ford experience with Scott Vanpeenen. It started really well, Scott fount the car I wanted and we made a deal. After that it became a long experience. So I made the contract on Saturday and Scott told me he would find out about the Explorer by Monday. So it took me till Wednesday to finally get in contact with him. After about 8 calls I had to speak to a manager, who finally found out that they couldn't get the color. After more days pass, more colors weren't found and Scott is nowhere to be found. So I finally got in contact with the manager Milca, who was very helpful and contacted me back with any details within the same day. So after all that hassle they found my original color and it took me a total of 10 days to get the car. So the next problem occurred after waiting for my plates to be transferred over to my new car. I get a postcard about two weeks later saying that my plates were ready from Scott, but with a brief note stating "Cant trans will pay money". What is that even supposed to mean? When I call Scott back he says he doesn't remember and will let me know when I pick them up on the 11th. So when I picked the plates up they Scott told I couldn't transfer the plates over because the old car was in a different name. So I had to pay a extra $306 for the new plates. Scott his a horrible salesman. He doesn't contact you back after I left several voice mails. Had to get my car inventory issues fixed by a manager. On top of everything Scott did not notified me about the plates not being transferable, no call just sends a postcard. Even though it was two different names at the signing of the contract, he had no knowledge of the rules. I wouldn't recommend this dealership to anyone else. Johnny Cheng More

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friendly and trustworthy I found the people at this dealership to be friendly, I never felt pushed into anything. All my questions were answered even if I asked the same one m I found the people at this dealership to be friendly, I never felt pushed into anything. All my questions were answered even if I asked the same one more than once :) I was buying a car on my own for the first time! More

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