ALL GREAT people to work with All the way from Sal down
to the porter
to the porter
More
by bobaci
Verified Customer
Verified Customer
Other Employees Tagged:
Scott Verhagen
Jul 16, 2026 -
Gordie Boucher Ford of Kenosha responded
We're truly grateful for your wonderful review and for choosing Gordie Boucher Ford of Kenosha. We're thrilled to hear Scott and our entire team made such a positive impression. Knowing you felt well taken care of by everyone from myself to our porter is one of the highest compliments we can receive. Providing a friendly, professional, and team-oriented experience for every customer is exactly what we strive for every day. We'll be sure to share your kind words with Scott and the entire dealership. Thank you again for trusting Gordie Boucher Ford of Kenosha, and we look forward to serving you for many years to come!
Sal Pappalardo
General Manager
Gordie Boucher Ford of Kenosha
A fair and friendly experience I did not feel pressured
and the process was explained well.
and the process was explained well.
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by BGLASSELASP
Verified Customer
Verified Customer
Other Employees Tagged:
Scott Verhagen
Jul 16, 2026 -
Gordie Boucher Ford of Kenosha responded
We're truly grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Scott and our Sales Team provided a fair, friendly, and pressure-free vehicle-buying experience. Taking the time to explain every step of the process and ensuring our customers feel informed and comfortable is exactly what we strive for every day. We'll be sure to share your kind words with Scott and the entire Sales Team. Thank you again for trusting Gordie Boucher Ford of Kenosha, and we look forward to assisting you with all of your future vehicle sales and service needs!
Sal Pappalardo
General Manager
Gordie Boucher Ford of Kenosha
Scott and drake both made our vehicle buying experience a
wonderfully smooth purchase. I will certainly return.
wonderfully smooth purchase. I will certainly return.
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by ANDYLOEWEN65
Verified Customer
Verified Customer
Mar 07, 2026 -
Gordie Boucher Ford of Kenosha responded
Thank you for the great review! We're glad to hear Scott and Drake made your vehicle buying experience smooth and enjoyable. Our team works hard to make the purchase process clear and comfortable for our customers. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback, and we look forward to helping you again in the future.
Sal Pappalardo
General Manager
Gordie Boucher Ford of Kenosha
I regret buying my truck from Gordie Boucher Ford of
Kenosha.
I purchased a 2025 Ford F-150 Platinum with 2,700 miles, and unfortunately my experience after the sale has been very disappointing.
A
Kenosha.
I purchased a 2025 Ford F-150 Platinum with 2,700 miles, and unfortunately my experience after the sale has been very disappointing.
After purchasing the truck, I discovered that one of the options listed on the WINDOW STICKER was not actually installed on the Truck. I contacted the dealer and requested that the missing option be installed, since the price I agreed to was based on the truck having all of the options listed on the window sticker. My request was denied unless I paid for the option again.
The dealer already had the part, and the installation would have taken roughly 1–2 hours of labor. This likely would have cost the dealer around $200–$300, yet they still refused to honor what was listed on the window sticker even after I spent over $70,000 at their dealership.
The only reason I chose this truck over another brand new one was because of the additional options listed on the window sticker. If an option is missing, that must be disclosed before the transaction so i can make an informed decision and the price can reflect the actual options available on the truck.
After numerous emails and messages, it became clear that the dealer would not honor or install the missing option. The back and forth was simply a waste of time.
Additionally, after the purchase I noticed a large scratch on the side of the truck and an issue where the driver’s door window does not go up unless you pull it up by hand. I did not bring these issues to the dealer, as I missed them at the time of purchase and did not expect such problems on a 2025 truck with such low mileage. My only request was to have the missing window-sticker option honored, and even that was declined.
Overall, I am very disappointed with how this dealership handled a simple and reasonable issue. It feels like once the transaction was completed, you are no longer valued as a customer.
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by wm87mike
Jan 21, 2026 -
Gordie Boucher Ford of Kenosha responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Sal Pappalardo
General Sales Manager
262-697-0700
Great service and experience very helpful and friendly
people to make the buying experience smooth and seem less
people to make the buying experience smooth and seem less
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by ANDERSON.CHAD12
Verified Customer
Verified Customer
Nov 22, 2025 -
Gordie Boucher Ford of Kenosha responded
THANK YOU FOR THE 5-STAR REVIEW! We’re thrilled to hear that you received great service and had such a helpful, friendly, and smooth buying experience. Making the process seamless is exactly what we aim for at Gordie Boucher Ford of Kenosha, and we’re glad it showed during your visit. We truly appreciate you choosing us and look forward to assisting you again in the future whether for sales, service, or anything your vehicle needs!
Sal Pappalardo
General Manager
Just purchased our 6th vehicle we have purchased at
Gordie. Always a smooth process. The dedicated commercial side post move has been a game changer for our growing business.
Gordie. Always a smooth process. The dedicated commercial side post move has been a game changer for our growing business.
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by LAUREN23
Verified Customer
Verified Customer
Nov 19, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for your continued trust and loyalty — purchasing your 6th vehicle from us means the world! We’re thrilled to hear that every experience has been smooth and that our commercial team continues to support your growing business. Joe, Scott, and Mario take great pride in helping our commercial clients stay efficient and well equipped. Hearing that the dedicated commercial side has been a game changer for your operation is exactly the impact we strive for at Gordie Boucher Ford of Kenosha. We truly appreciate your partnership and look forward to supporting your fleet for many more vehicles to come!
Sal Pappalardo
General Manager
This dealership was fantastic!
Gave us a great deal, not afraid to go back and forth on the final cost...Scott is very honest and let us know up front if there was anything we shou
Gave us a great deal, not afraid to go back and forth on the final cost...Scott is very honest and let us know up front if there was anything we should know about my Lincoln. Very happy with my car.
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by GLGNBC
Verified Customer
Verified Customer
Other Employees Tagged:
Vaughn Eviston-Jahnke
Oct 21, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for the fantastic feedback! We’re thrilled to hear that Scott provided an honest, transparent experience and helped you get a great deal on your Lincoln. At Gordie Boucher Ford of Kenosha, we take pride in open communication and customer satisfaction every step of the way. We’re so glad you’re happy with your car and look forward to serving you again!
Sal Pappalardo
General Manager
Katie was a pleasure to deal with, she got the pricing
that I had requested also addressed my questions and concerns with informed answers in a timely manner. Looking forward to dealing with Katie again o
that I had requested also addressed my questions and concerns with informed answers in a timely manner. Looking forward to dealing with Katie again on future visits to the dealership.
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by GPKENOSHA
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for the wonderful feedback! We’re so glad to hear that Katie provided the attentive, informed, and timely service you were looking for. At Gordie Boucher Ford of Kenosha, we pride ourselves on transparent pricing and clear communication, and Katie is a great example of that commitment. We appreciate your trust and look forward to welcoming you back on future visits!
Sal Pappalardo
General Manager
Scott was very pleasant and worked with me to come to a
deal in a time frame that worked with my schedule.
deal in a time frame that worked with my schedule.
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by Rhondak89
Verified Customer
Verified Customer
Other Employees Tagged:
Scott Verhagen
Oct 06, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for your feedback! We’re glad to hear that Scott made the experience pleasant and worked with your schedule to finalize a deal that fit your needs. At Gordie Boucher Ford of Kenosha, we’re committed to making every purchase convenient, transparent, and enjoyable. We appreciate your trust and look forward to serving you again!
Sal Pappalardo
General Manager
This dealership is fantastic for someone who drives as
much as I do. They consistently offer great deals on maintenance!
much as I do. They consistently offer great deals on maintenance!
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by K
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for the wonderful feedback! We’re thrilled to hear that our maintenance deals help keep your vehicle in top shape, especially with all the driving you do. At Gordie Boucher Ford of Kenosha, we’re committed to providing reliable service and real value so our customers can drive with confidence every day. We appreciate your trust and look forward to seeing you at your next visit!
Sal Pappalardo
General Manager