Scott W. Bregnard Jr.

If I could give give less than one star I would. I went into Empire on Superbowl Sunday, I had bought a vehicle from this dealership a few years back and had a decent experience. I got there at o I went into Empire on Superbowl Sunday, I had bought a vehicle from this dealership a few years back and had a decent experience. I got there at opening and was immediately shuffled between salesmen. I test drove a few vehicles and decided to buy my wife a vehicle, an SUV. I told my salesman I had a pre-approval, from USAA. I was eventually talked into seeking "a better rate". I was asked to come back on Monday, I was assured that a better rate could be sought on a Monday when banks are open. A better rate on Monday was a few points higher, a monthly payment of 80 dollars more than what was quoted 24hrs earlier, and 10 HARD INQUIRIES on my credit report. This has caused my vehicle search to cease. I have waited a few months to send this review with hopes that empire would make it right. Sadly they have not. Not a good business. More

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I had a great experience at Empire Hyundai Superstore Car Dealership in Swansea MA. Scotty B was knowledgeable and helpful every step of the way, the selection of cars was impressive and, and the financing p Dealership in Swansea MA. Scotty B was knowledgeable and helpful every step of the way, the selection of cars was impressive and, and the financing process was smooth. I highly recommend this dealership for anyone looking for a new vehicle. I am thrilled with my purchase and the service I received by everyone there More

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Well first and foremost I'd like to give a huge Thank You to Scott Bregnard, it's because of him that I was able to drive away with the car I came in wanting. He would'nt take no for a answer which made me v to Scott Bregnard, it's because of him that I was able to drive away with the car I came in wanting. He would'nt take no for a answer which made me very impressed. If I could recommend anyone to him and his establishment it'll be an honor as I know you're in good hands. Get to Empire Pre Owned Superstore asap they'll take care of you. So again thank you Scott Bregnard........ More

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Customer service at Empire was excellent! Scott got me a great deal which was fast and easy! Scott got me a great deal which was fast and easy! More

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good customer service and provided me with the best details and a good deal on a car details and a good deal on a car More

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