Scotty Glasgow | Page 5

vehicle check Tara always provides excellent customer service. She is very good at discussing service for our vehicle. Tara explains each service that is recomm Tara always provides excellent customer service. She is very good at discussing service for our vehicle. Tara explains each service that is recommended and the importance of the service. More

by AH Verified Customer Verified Customer

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Outstanding They were prompt getting my car in for oil change! My car runs even better now with Fred oil ! They did a fabulous on cleaning my Rogue too!!!! They were prompt getting my car in for oil change! My car runs even better now with Fred oil ! They did a fabulous on cleaning my Rogue too!!!! More

by LANGOSCH75 Verified Customer Verified Customer

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Service is always done in a quick and efficient manner. The people you deal with are always friendly and professional. I always use their dept. for all my s is always done in a quick and efficient manner. The people you deal with are always friendly and professional. I always use their dept. for all my service needs. More

by RNDMORTON4 Verified Customer Verified Customer

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Great, just plain GREAT! We did our homework online, looking at the different Nissan vehicles available, went to Joe Machen's, met Scott, bought a car. Easy as that! Great! We did our homework online, looking at the different Nissan vehicles available, went to Joe Machen's, met Scott, bought a car. Easy as that! Great! More

by MCB1192 Verified Customer Verified Customer

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freindly inviorment Great service freindly environment and professional service and honest. I would definitely recommend to anyone looking to purchase a new or used Great service freindly environment and professional service and honest. I would definitely recommend to anyone looking to purchase a new or used quality. Vehicles thanks again More

by APRILIA995 Verified Customer Verified Customer

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oil change and check brakes the employees are the greatest polite, helpful and greet you timely. I have all my services done at Machens Nisson. they are truthful, and let you kno the employees are the greatest polite, helpful and greet you timely. I have all my services done at Machens Nisson. they are truthful, and let you know what is needed , I trust them. the facility is excellent, comfortable, with snacks and drinks either coffee cold drinks .they are quick to do the service and the person who helped you keeps you informed on the service that is being done, and explains everything to you ,cost, time and anything that is necessary. More

by ruthlarocca Verified Customer Verified Customer

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Tara needed me as I drove in the shop with a smile and was v Everyone has been very polite and scene to be very interesting in my wants and needs I am very happy with them I would recommend Nissan to anyone Everyone has been very polite and scene to be very interesting in my wants and needs I am very happy with them I would recommend Nissan to anyone More

by papapaul2011 Verified Customer Verified Customer

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Service Overall service was good. I did have to wait before a service person got to me. Liked seeing a woman service person. Doing a good job. Overall service was good. I did have to wait before a service person got to me. Liked seeing a woman service person. Doing a good job. More

by dherndon Verified Customer Verified Customer

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Fast Service My oil change and tire rotation didn't take long at all. My kind of service. Sharon Koebel was very nice and polite and kept me informed on when my My oil change and tire rotation didn't take long at all. My kind of service. Sharon Koebel was very nice and polite and kept me informed on when my car would be ready. More

by TRAEHOUSTON Verified Customer Verified Customer

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Frustrated We went into the Nissan dealership to purchase a used vehicle. The vehicle we decided on was a Ford Escape,which happened to be at the Machens Super C We went into the Nissan dealership to purchase a used vehicle. The vehicle we decided on was a Ford Escape,which happened to be at the Machens Super Center across town. We asked the salesman if we could just ride over with him to the other car lot to see it so we could save time,we were told that was against policy that we had to stay at the Nissan lot till he brought the vehicle back,that took approx 30mins to go about 5 miles. After he came back with it and we test drove it we decided that we wanted it. We filled out the paper work and got approved for the loan. Then we had to sit and wait for about 4 hours for the business mgr to get the paper work ready for us to sign. We feel the least he could have done was to tell us it's going to be about 2-3 hours why don't you go have lunch and come back,every time we asked how much longer we were told he's just about done. Finally after we got into his office he was totally rude with us. The salesman we had was very friendly,but didn't make our experience any better. The salesman's name is Scott Glasgow and I would say if he worked at a different dealership I would recommend going to him. The business manager's name is Greg Marquis and I would definitely not recommend doing any kind of business with him. He should not be allowed to interact with the public at all. Therefore I would not recommend Joe Machens Nissan to anyone! More

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