Scotty Raul | Page 3

These guys were totally professional, and negotiated with me fairly throughout each phase of the process. Scotty was personable as well as the Sales Mgr that ended up increasing my trade and was very pleasa me fairly throughout each phase of the process. Scotty was personable as well as the Sales Mgr that ended up increasing my trade and was very pleasant when I told him I'd like to come back the following day. The following day when I came back, the GM Lou Perry called me in the AM and then met me at the dealership. He gave me further information about my vehicle and provided me with the NADA information showing me the true value of the vehicle. The finance guy, Sal, was great. There were absolutely NO changes to my deal or pressure to add anything that wasn't needed. These guys are FIRST CLASS and take the pain out of purchasing a vehicle! Kudos to Napleton North Palm. More

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I bought a new Palisade and once again Napleton Hyundai exceeded my expectations! Excellent customer service and professionalism. Fabulous burying experience and a wonderful team . exceeded my expectations! Excellent customer service and professionalism. Fabulous burying experience and a wonderful team . More

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BEWARE!!!!I was looking for a new car to trade-in for BEWARE!!!! I was looking for a new car to trade-in for my 2017 RAM and saw at cars.com their advertisement of a Palisade Calligraphy from $49,370.0 BEWARE!!!! I was looking for a new car to trade-in for my 2017 RAM and saw at cars.com their advertisement of a Palisade Calligraphy from $49,370.00 to $46,857.00 I saw their reviews (4.6 out of 5) and was confident that I would be taken care of. Sent some messages, spoke to the internet advisor, explained that I had found the car and the price was good and scheduled a visit for today (09/26/2020), so I got my truck and drove 200 miles to meet them. When I get there, i saw that the price was CORRECT. They JUST forgot to mention that they also charge: $9,995.00 - Market Value Adjustment; $ 2,560.00 - Napleton EXPERIENCE??? and $ 2,495.00 - Xzilon??? in the total amount of $15,050.00 or 32.11% on top of the price of the car. I have to say that NONE of the items are optional, so if you want to buy with them, you will have to pay the car + 32.11% for extras. Does it make sense for anyone? Not to me! In my opinion they were trying to rip me off, reason why , after talking to the manager, I skedaddle out of the dealership as soon as I could. I bought many Hyundai in the past 10 years, all in the same dealership (not this one, of course) They NEVER put a mark up, nor tried to push me extras like them and SURPRISE, SURPRISE, they have the same car for the suggested price given by Hyundai. So, I am going Going there next Monday to get my new SUV for a honest price. I DO NOT recommend them, at all. More

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Dishonest Dealer My buying experience was full of falsehood from the internet price to the added fees. The vehicle price on the sales contract was $2500 higher than t My buying experience was full of falsehood from the internet price to the added fees. The vehicle price on the sales contract was $2500 higher than the sticker price. The internet special discounted the sticker price by $3300 but the salesman would not discuss internet prices and the new car manager said the car was discounted. I can add and $23000 - $3300 does not equal a price $2500 higher than sticker price. The dealership added multiple fees I was shown removed and finally agreed on a price. When I got the final paperwork the dealership hid these fees under other line items. I would not recommend North Palm Hyundai. More

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No Credit and Still driving Scotty and Dave figured a way to get me in a used 2018 Sonata even though i had no credit was a good experience... Sending everyone who needs a car Scotty and Dave figured a way to get me in a used 2018 Sonata even though i had no credit was a good experience... Sending everyone who needs a car More

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