Sean Bowen | Page 4

Exceptional customer service I had the pleasure of working with Sean and Manny! Two amazing men who offer exceptional customer service. I will recommend friends and family to We I had the pleasure of working with Sean and Manny! Two amazing men who offer exceptional customer service. I will recommend friends and family to Westbrook Honda. I'll be back for my next one. Sean and Manny, thank you both!! I am loving my 2018 Honda CRV More

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New car purchase We recently purchased our 5th Honda (2018 CRV EXL) at Westbrook Honda. Sean Bowen, was easy to work with an got us a great deal. Our experience was We recently purchased our 5th Honda (2018 CRV EXL) at Westbrook Honda. Sean Bowen, was easy to work with an got us a great deal. Our experience was relaxed with no pressure from the entire Westbrook Honda Team. We highly recommend this dealership. More

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SALES My salesman Sean Bowen went above and beyond to get me the car i was looking for. I told him what i wanted and he located the car that day. This is th My salesman Sean Bowen went above and beyond to get me the car i was looking for. I told him what i wanted and he located the car that day. This is the 2nd car i bought from him and will tell everyone i know. Also the whole sales management team was awsome. If you are looking for a no nonsense salesman Sean is the guy. More

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Didn't show us what we requested in our budget!!!! I expected this experience with Westbrook Honda to be flawless since I purchased 2 brand new vehicles from them in the past. It was anything but. We I expected this experience with Westbrook Honda to be flawless since I purchased 2 brand new vehicles from them in the past. It was anything but. We were up front with the salesman and gave him a price range and the expectations we were looking for. We were ready to purchase a car that Saturday, on the spot. We were shown a car $3000 above our price range and told that there was only about $1,000 wiggle room in the price. When asked why he bothered showing us that vehicle, we were told that's what his sales manager said to show us. According to him, there was nothing else available on the lot. Other than getting our first and last names, there was no collection of our contact info, etc. to follow up or to let us know if something came into the dealership. There was no discussion on the option of leasing a new Civic to get us in our price range. We left the dealership without purchasing a vehicle and it didn't seem to bother this salesman at all even after he told us "times were slow" at Westbrook Honda. I would strongly suggest doing your research on line first as there is another Honda dealership on the Connecticut shoreline that was more than happy to sell us a 2012 Honda Civic on the spot that Saturday. That Monday, I followed up with the General Manager and although he was extremely apologetic, it was a little too late. I will no longer purchase my vehicles from Westbrook Honda. Nor will I continue to use their service department for my 2006 Civic, which was purchased there brand new. More

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Working with Sean was an exceptionally good experience. He returned all calls and initiated them when a problem on the expected date and availability of the car became an issue. He never tried to persuade He returned all calls and initiated them when a problem on the expected date and availability of the car became an issue. He never tried to persuade me towards another car nor did he hide any of the problems as they arose. In the end, I was able to get the car and color I wanted and he was able to help bring about a solution that improved the car deal as a whole. He is young, aggressive but not overbearing in his approach. He answers all questions and makes sure you have all documentation needed to drive from the dealership and know that the deal is finalized. He will also be there when and if you need help. More

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Sean was one of the best salespersons my husband and I have worked with. He attentively listened to our needs and wants in a car. Sean is an extremely knowledgeable young man that takes great pride in hi have worked with. He attentively listened to our needs and wants in a car. Sean is an extremely knowledgeable young man that takes great pride in his job. He diligently went over the inside workings and outside of the car with us. Sean is a very like able person that will quickly become an asset to any employer. On another note which doesn't have to do with Sean, I cannot say the experience was perfect due to the fact that we waited 4 hours to complete the transaction and left for an hour for dinner on top of that. There was only one person processing the sales. But, I do have to say that the car was all set and ready to go when we picked it up and we really like the car a lot. More

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Sean Bowen was very knowledgeable and helpful and pleasant. He made the experience much less stressful than I anticipated it would be. He was very conscientious and made contact a couple of times a pleasant. He made the experience much less stressful than I anticipated it would be. He was very conscientious and made contact a couple of times after the purchase just to make sure I was happy with the car. More

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Great experience all around. They listened when I spoke, they spoke when I asked questions and treated me like a custom deserves. Even repaired the punctured tire on my wife's car to help me out. Thanks Sea they spoke when I asked questions and treated me like a custom deserves. Even repaired the punctured tire on my wife's car to help me out. Thanks Sean and Ed! More

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Overall our experience was fine. Was not expecting to purchase a car that day but walked out with a new CRV. We were looking for something reliable and good mpg...looks like the Honda fit the bill. Sean purchase a car that day but walked out with a new CRV. We were looking for something reliable and good mpg...looks like the Honda fit the bill. Sean is a great up and coming sales person who will go far in what ever he chooses to do. More

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We brought a new Honda CRV at Westbrook Honda yesterday. We had the pleasure of dealing with a young salesman by the name of Sean Bowen. Sean was very knowledgeable and extremely helpful in the purchase of We had the pleasure of dealing with a young salesman by the name of Sean Bowen. Sean was very knowledgeable and extremely helpful in the purchase of our new Honda. We would highly recommend buying a Honda from Sean at Westbrook Honda..........great experience. More

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