Sean Callahan | Page 2

Volvo cars of Queens is a great dealership with a brand new showroom. I had a great experience with my salesperson Adam. The whole team was attentive to my needs and they helped me get into a beautiful XC4 new showroom. I had a great experience with my salesperson Adam. The whole team was attentive to my needs and they helped me get into a beautiful XC40 for a great deal. More

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Worst dealer experience ever. Lack of attention to detail! No customer leaning - no good morning Mrs. or Mr. so and so how can I help you? Identify a problem and you have to proac Lack of attention to detail! No customer leaning - no good morning Mrs. or Mr. so and so how can I help you? Identify a problem and you have to proactively come up with a solution on how they can fix it. They left confidential information from prior owner in the car! Fixed piece on certified pre owned car and it showed up when they delivered car to me as missing again!! List goes on and on. If you don't care how you are treated and just want a car - then I guess they can help you. If you want a good experience along with securing a car then don't go here! More

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Amela was excellent and helped me when no one could and was very honest .. Gave me a great deal was very honest .. Gave me a great deal More

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If you are looking for a Volvo dealership Volvo Cars of Queens should DEFINITELY be your number one choice. I promised my daughter a new car as a graduation present. She knew she wanted a Volvo XC60, howev Queens should DEFINITELY be your number one choice. I promised my daughter a new car as a graduation present. She knew she wanted a Volvo XC60, however when she went to other dealerships she stated they lacked customer service and kept giving her the run around. She said many places tried to coerce her into getting other vehicles and were constantly encouraging her to add unnecessary packages to the vehicle which would result in her walking out of the dealership. After being frustrated by the 3 dealerships she visited she decided to start checking customer reviews. She asked me to accompany her to Queens Volvo and we were greeted by Anita. Anita and my daughter hit it off immediately. My daughter was very specific about which vehicle she wanted and Anita did her due diligence to ensure my daughter got the vehicle with the specifications requested, Anita and Sean worked with my daughter while I looked on in amazement. My daughter was able to negotiate the entire deal the same day and she LOVES her 2021 XC60. Word of advice, do yourself a favor and check Queens Volvo out before you decide to go to other dealerships. By the way make sure you purchase the Allstate tire insurance, it is worth every single penny. Thank you Queens Volvo for getting my daughter into the vehicle of her dreams!!! More

by JAGGERNAUTH86 Verified Customer Verified Customer

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This service center is sub-par. I have 2x gotten my car back with garbage from the work scattered throughout. It's so unacceptable that I have to go pick up plasitc wrappers and the old parts myself. I cal back with garbage from the work scattered throughout. It's so unacceptable that I have to go pick up plasitc wrappers and the old parts myself. I called the manager, who apologized, but it happened the next time as well. Recently I have tried to get an appt. online for a repair and the virtual chat says they will call me - it's been 2 weeks and 2 chats and they don't call back. Totally dissatisfied. More

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I had a great experience with the Queens dealership and Jason Pena. Very professional and helpful and was great in explain the car. First class Jason Pena. Very professional and helpful and was great in explain the car. First class More

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From beginning to end, our experience at Volvo Cars of Queens was excellent. Peter was great and the receptionist Ann was so helpful and sweet to my kids. I highly recommend Volvo cars of queens! Queens was excellent. Peter was great and the receptionist Ann was so helpful and sweet to my kids. I highly recommend Volvo cars of queens! More

by LEADNEVERFOLLOW Verified Customer Verified Customer

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My initial appointment was changed due to lack of mechanics available. On service date it I had to wait for over five hours for work to be completed. mechanics available. On service date it I had to wait for over five hours for work to be completed. More

by JMTOOLAN Verified Customer Verified Customer

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Dishin Li was amazing! Very professional and helpful. He was not pushy, answered all questions and went over the car thoroughly with us after we picked it up was not pushy, answered all questions and went over the car thoroughly with us after we picked it up More

by ZLATUNCHIK Verified Customer Verified Customer

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They kept Volvo S60 2 weeks. Gave me a base Jetta loaner. Forgot to do inspection on car. Had to come again for that. And my front camera still does not work after they tried to fix it. Plus: bad covid pro Forgot to do inspection on car. Had to come again for that. And my front camera still does not work after they tried to fix it. Plus: bad covid protocols. After what happened on their service center (covid outbreak) my car wash washed or even cleaned the interior. Even Chevy does that. I expect better from volvo. More

by SANCHEZL99 Verified Customer Verified Customer

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