Sean Caulfield | Page 4

The service and communication was great. Overall it was a good experience and I would recommend it. Overall it was a good experience and I would recommend it. More

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The personnel is very courteous. Service was provided efficiently, but my car was not washed. Before we were getting coupons to have our vehicles washed at a car wash next door, but Service was provided efficiently, but my car was not washed. Before we were getting coupons to have our vehicles washed at a car wash next door, but this was stopped. I was told during the previous visit that the dealership was going to provide that service from then on, but that did not happened. More

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Lisa in service was great ! She got me an earlier appt and made sure my car was done on time ! She got me an earlier appt and made sure my car was done on time ! More

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Not good. They didn’t do job they promised to do order new tires for Jeep said it would be done by 12 pm the next day . And at 4 pm when I showed to pick up Je They didn’t do job they promised to do order new tires for Jeep said it would be done by 12 pm the next day . And at 4 pm when I showed to pick up Jeep job wasn’t done . No call nothing. Tires were in stock they didn’t have to order them And on scheduled service they put down the work that they didn’t do . That they said they did .. More

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The dealership as well as Lisa the sales girl are great. Real professional, they don't play games. And the service department is top notch as well. Customer for life. Real professional, they don't play games. And the service department is top notch as well. Customer for life. More

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Very Professional service advisor who was honest and had the vehicle serviced in a timely matter. the vehicle serviced in a timely matter. More

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Very good service. Everything was taken care una timely fashion. Vehicle was properly washed. Next appointment given. Everything was taken care una timely fashion. Vehicle was properly washed. Next appointment given. More

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Everything was perfect. Everyone was really nice and I got my car back super quick. Everyone was really nice and I got my car back super quick. More

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Made an appointment, left my car and was never contacted about the status. Went to the dealership and was told that I needed additional repairs like brakes when there was only 2,000 miles on the brakes. Had about the status. Went to the dealership and was told that I needed additional repairs like brakes when there was only 2,000 miles on the brakes. Had to go to the dealer 3 times for updates which there were none. WAITED 7 WEEKS and still nothing till finally going to the dealership again and asking for a General Manager, who checked on when my car would be worked on and he said that there were other cars that were left there even longer and he couldn't give me a date when it would be repaired. I asked for a loaner car he said that he doesn't do that it was my responsibility. Then he told me we were done and I was dismissed, I sat down and said that I would wait in his office until my car was done. He told me to leave and called the police on me to have me removed. I am a senior citizen. The police came and tried to reason with the General Manager / Owner Dante Odoardi to even get me a loaner car and again he said that it was my responsibility. 7 weeks to fix the heat in my car. Ridiculous!!!! So if you don't need your car for months bring it there. Called Chrysler Corporate and they told me NOT to bring your car there again. More

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Excellent service at Bedford Chrysler Dodge Jeep Ram. Sean was very helpful and gave me excellent service. I definitely would recommend this dealership for service on your vehicles. Sean was very helpful and gave me excellent service. I definitely would recommend this dealership for service on your vehicles. More

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