Sean Duffy | Page 4

Anastas and Sean are the best sales people ever worked with Key of Rochester goes above and beyond every single time I bought multiple cars and recommend it to everyone with Key of Rochester goes above and beyond every single time I bought multiple cars and recommend it to everyone More

by BRIANWOOD2 Verified Customer Verified Customer

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Was under the impression that I had an appointment first thing in the morning so I could have my issue taken care of and go about my day. Upon arriving I was asked if I was dropping the vehicle off. I said thing in the morning so I could have my issue taken care of and go about my day. Upon arriving I was asked if I was dropping the vehicle off. I said no, I would be waiting. I was very rudely told “you might be waiting awhile”. I was then asked if I was there for any other services which I replied “no”. Like I was hiding something. A gentleman standing off in the corner then spoke up and said I think you are here to see me as well. Turns out he’s the paint touch up guy. Good thing he was there or I may have been wondering what the service advisor was asking about all day. I had no idea the paint guy was coming that day. I just purchased a vehicle from you and had a minor problem, that quite frankly I had a pretty good idea what was wrong with it and could have easily fixed it myself. However based on principle I took it back as it clearly was never noticed through the recon and prep/delivery process. I can only imagine if simple door switches weren’t checked for proper operation what else was missed during the inspection and prep. I understand that people have bad days. When you deal with the public and a customer you need to put it aside. I will NEVER be using Key for any services again. More

by jakebourdeau80 Verified Customer Verified Customer

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Jen and her team are a pleasure to work with, efficient and professional every time I need to bring my jeep in and professional every time I need to bring my jeep in More

by bdaisymeadow Verified Customer Verified Customer

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Sean Duffy made the Jeep buying experience easy. I’ll recommend my friends who are interested in buying a Jeep to Sean. I’ll recommend my friends who are interested in buying a Jeep to Sean. More

by jlegarv Verified Customer Verified Customer

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Great overall experience! Sean was extremely helpful, experienced and efficient. Great communication throughout the process. I would definitely refer a friend!! Sean was extremely helpful, experienced and efficient. Great communication throughout the process. I would definitely refer a friend!! More

by Croftygirl Verified Customer Verified Customer

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They were were good to us I would buy from that dealership again great people to work with dealership again great people to work with More

by ahartford12 Verified Customer Verified Customer

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I’ve recently bought two cars through Key Auto. The service and the sales department are excellent! The service and the sales department are excellent! More

by SMITHJAIII Verified Customer Verified Customer

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Something I look for when I trust someone else to work on my truck is knowledge and professional. Which is what I always find here thanks! my truck is knowledge and professional. Which is what I always find here thanks! More

by speedsterdale Verified Customer Verified Customer

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Very friendly and respectful and helpful they're very caring and are making sure to meet your needs caring and are making sure to meet your needs More

by maryparo57 Verified Customer Verified Customer

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Jennifer in service was great and got my truck right in to the shop and kept me updated the entire time. Easy. to the shop and kept me updated the entire time. Easy. More

by LAMPERT.JACOB Verified Customer Verified Customer

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