Sean Eason | Page 14

Satisfied customer I contacted several Land Rover dealerships in search of a new Land Rover to lease. From the beginning, Land Rover Ocala answered my questions transpa I contacted several Land Rover dealerships in search of a new Land Rover to lease. From the beginning, Land Rover Ocala answered my questions transparently.and showed a desire to earn my business, without becoming pushy. Although it took two visits, we negotiated an appropriate deal. I commend Steve for wisely recognizing that the first vehicle I test drove was indeed the right vehicle for me. Sometimes listening is the most important skill in selling, and Steve knows how to listen. I'd also like to commend Sean for his his patience and thoughtful approach to sales negotiation, which allowed us to reach an agreement even when other managers (or customers) would have given up. Well done. More

by David Verified Customer Verified Customer

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Great experience! Staff was very friendly and professional.Steve was extremely knowledgeable and was a joy to work with. I had a great experience purchasing my vehicle Staff was very friendly and professional.Steve was extremely knowledgeable and was a joy to work with. I had a great experience purchasing my vehicle from there. I would highly recommend! Sam Kader More

by saed1k Verified Customer Verified Customer

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Very nice and smooth until the end. The buying process was great until we signed the papers and it took 4 days to install new tires and get the vehicle detailed and the sales woman didn’ The buying process was great until we signed the papers and it took 4 days to install new tires and get the vehicle detailed and the sales woman didn’t see any problems with how long it took and I only got the vehicle in 4 days because I had to call the service manager myself because the sales person was off and she told me to call him and ask when it would be done and he had no idea I was waiting on it. After everything was over the vehicle still has a safety recall that I was told to go to chevy and see what they can do about it because they didnt have time to fix it even after it sat there for 4 days and the stick on wheel weights are incorrectly installed When they balanced the wheels they stuck them on the outside lip of the wheel which I was told thats how they are mounted which is false and they knew it because it was only done that way on 1 wheel all the other are correctly installed. All in all they have really good prices and friendly staff until you sign and they get the vehicle sold then its very irritating having to call and ask about a vehicle you just purchased because they are in no hurry getting it done and sales department has lack of communication with the service department and what the customers needs are. More

by CTHEEWIS Verified Customer Verified Customer

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First class service by everyone I encountered at the dealership. They were very efficient and helped me purchase a Range Rover (including my trade) in a single trip to by everyone I encountered at the dealership. They were very efficient and helped me purchase a Range Rover (including my trade) in a single trip to the dealership. I felt well treated and the price I paid seemed fair. Highly recommend More

by JIMSMITH1 Verified Customer Verified Customer

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Really appreciate the way they sell used cars I felt their pricing was more than fair. I was told upfront about how they advertise their best price. Before I came out I checked others online and I felt their pricing was more than fair. I was told upfront about how they advertise their best price. Before I came out I checked others online and found it was a good price. Then I got there and the story didnt change and they were very professional. Beautiful facility. More

by PaulC Verified Customer Verified Customer

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Service Good service and everyone seemed eager to help and the communications with customer was nice. A special shout out to Jake Davidson who has always gone Good service and everyone seemed eager to help and the communications with customer was nice. A special shout out to Jake Davidson who has always gone above and beyond to help me. More

by RANDERAU Verified Customer Verified Customer

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Discovery Sport Went in on a whim for a discovery sport we saw on line. Trade in value was way below what it should have been. Left and it took 2 days for someone to Went in on a whim for a discovery sport we saw on line. Trade in value was way below what it should have been. Left and it took 2 days for someone to get back with us. Finally got the deal worked out and love the vehicle. More

by MRS Verified Customer Verified Customer

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Great experience Had a great experience at Land Rover Ocala. Brandon, Joe, Shawn were great to deal with. I am now the proud owner of a Land Rover Discovery Sport! Had a great experience at Land Rover Ocala. Brandon, Joe, Shawn were great to deal with. I am now the proud owner of a Land Rover Discovery Sport! More

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Brandon is the best! I came in not knowing what I really liked and he fit me with the perfect match! Not to mention, he made it easy! I love my new car! I came in not knowing what I really liked and he fit me with the perfect match! Not to mention, he made it easy! I love my new car! More

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Great experience Got in and out super fast, which was my goal. Got the exact car I wanted and Kylee and Sean made it seamless and easy. Got in and out super fast, which was my goal. Got the exact car I wanted and Kylee and Sean made it seamless and easy. More

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