Sean Freeman
Sean Freeman at Walls Ford

Sean Freeman | Page 31

Service Writer

Walls Ford

2 Merrill St
Salisbury, MA 01952

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4.9
348 Reviews

Dealership Experience

12 yrs, 4 mos

4.9

348 Reviews

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348 Reviews of Sean Freeman

April 05, 2019

Dealership Rating

Courteous and Professional Although I only went in for an oil change, Sean, your Rep, was most helpful in suggesting future considerations for maintaining the utility of my vehi More

by james150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2019

Walls Ford responded

We appreciate you taking the time to share your experience. Everyone on the Wall's Ford team works hard to provide a five star experience and it's nice to know that doesn't go unnoticed. We look forward to serving you for many years to come

March 26, 2019

Dealership Rating
Employee Rating

Fantastic Customer Service We are new to the area and contacted Walls Ford for a rear brake job. Sean the service rep was awesome and got us in for service immediately; the vehi More

by fullbird16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2019

Walls Ford responded

Thank you for taking the time to leave such a nice review. I apologize for the delayed response - I recently broke my arm and have gotten a little behind. Welcome to Wall's Ford! Our team works hard to provide exceptional customer service and Sean will be so happy to hear your feedback. We look forward to serving you for many years to come!

March 22, 2019

Dealership Rating
Employee Rating

fast curtious service I had my f150 serviced today, Sean greeted me as soon as I stepped in the door. It only took a few minutes to verify my info, inform me of the time it More

by Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2019

Walls Ford responded

Hi Neal, Thank you for leaving such a wonderful review. We are thrilled that you loved your experience. Everyone on the Wall's Ford team works hard to provide the best customer service; and Sean will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and for your recommendation. We look forward to seeing you again.

March 14, 2019

Dealership Rating
Employee Rating

Great service and thank you! It’s great to have people that are responsive and courteous on the phone. They remember who you are and you don’t get bounced around trying to find th More

by Matt P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2019

Walls Ford responded

Thank you for taking the time to share such a wonderful review Matt. We are thrilled that you loved your experience, Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day does not go unnoticed. Thanks again for your kind words. We look forward to seeing you again.

March 09, 2019

Dealership Rating
Employee Rating

Great Job Beautiful job done on the detailing of my Ford Focus. Looks like a new car. I am always pleased with the service guys at Walls. They are always v More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2019

Walls Ford responded

Thank you so much for sharing your experience with Wall's Ford. The team works hard to provide great customer service and it is much appreciated knowing the hard work does not go unnoticed. We look forward to seeing you again!

February 28, 2019

Dealership Rating
Employee Rating

Great Service I purchased my truck here and have had exceptional service every time I have brought it in. The front guys are great and the work is always to the hig More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2019

Walls Ford responded

Thank you so much for taking the time to share your experience. We look forward to serving you for many years to come!

January 16, 2019

Dealership Rating
Employee Rating

Another great service experience with Walls Ford! I have been taking my 2010 Flex to Walls Ford for years now, and the service has been consistently excellent. The staff is professional, courteous and More

by PortCityMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Bryan Wall , Derek Roy

Jan 16, 2019

Walls Ford responded

Thank you so much for taking the time to share your multiple experiences. The team here works hard to provide top notch service and it is truly appreciated to know that their hard work does not go unnoticed. Thank you again. We look forward to serving you for many years to come!

December 14, 2018

Dealership Rating
Employee Rating

Very prompt service today! I was very pleased with the service I received today. Work was completed faster than quoted estimate. Extra work I requested was done as well. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Walls Ford responded

Thank you so much for sharing your experience! Please come back and visit any time!

December 07, 2018

Dealership Rating
Employee Rating

Regular scheduled oil service (15,000 miles on vehicle) Everything was handled quite professionally, from the setting of the appointment to the drop off and pick up of the vehicle. I dropped the car off ea More

by jbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman

December 07, 2018

Dealership Rating
Employee Rating

Customer satisaction Derek ,Always takes care of my Trucks,,gets appointments right away,and quick turn around,,,they shuttle you home if you need a lift ,great guy More

by SUPERBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman , Derek Roy

Dec 20, 2018

Walls Ford responded

Thank you for your review!

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