Sean Freeman
Sean Freeman at Walls Ford

Sean Freeman | Page 34

Service Writer

Walls Ford

2 Merrill St
Salisbury, MA 01952

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4.9
348 Reviews

Dealership Experience

12 yrs, 4 mos

4.9

348 Reviews

Write a Review

348 Reviews of Sean Freeman

April 25, 2018

Dealership Rating
Employee Rating

Excellent service in a timely manner. Whether it’s Sean, Derek or Stephen they pat attention to what we are saying and what we want done. We are informed of any services that are due to be More

by Midge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman

Apr 30, 2018

Walls Ford responded

Thank you so much for sharing your experience with Wall's Ford's Service and Parts Departments. Our goal is 100% satisfaction and it sounds like we continue to achieve that goal with you. The team will be thrilled to hear your feedback! WE look forward to serving you for many more years to come!

April 23, 2018

Dealership Rating
Employee Rating

satisfied customer Great close to home dealership ,they take your car in right away,great service guys, quick service.Always tell you whats wrong with your vehicle befo More

by SUPERBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman , Derek Roy

Apr 24, 2018

Walls Ford responded

Thank you for sharing your experience at Wall's Ford! We couldn't be happier to hear that Sean, Steven, and Derek provide you with the transparency we strive for. We want every experience to be 5 stars and it sounds like we have achieved that goal with you. Thank you again for your feedback!

April 18, 2018

Dealership Rating
Employee Rating

Service Sean Freeman is a most helpful service writer. He provided an analysis of what repairs were needed and the estimated costs of the replacement parts ne More

by Charles R. Parrott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2018

Walls Ford responded

We couldn't be happier that Sean provided you with a great experience. Our team of professionals is dedicated to providing the best customer service there is to offer and it sounds like Sean achieved that goal. We look forward to seeing you again!

April 02, 2018

Dealership Rating
Employee Rating

Good service is hard to find. Whenever I go to Walls for service, I am always greeted at the door with a smile and a how may I help you.. Prompt and quality service are truly hard More

by mad2murph
Customer Service
Price
Recommend Dealer
Yes
Apr 04, 2018

Walls Ford responded

Thank you for sharing your experience! At Wall's Ford, our goal is 100% customer satisfaction - we want every visit to be five stars and it sounds like Sean provided just that! We look forward to serving you for many years to come!

March 24, 2018

Dealership Rating
Employee Rating

Always a pleasure! It is always a pleasure to deal with Wall's service department. They are courteous and helpful and take care of all my problems and needs. More

by MaryKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman , Derek Roy

Mar 26, 2018

Walls Ford responded

Thank you for sharing this great review about the Wall's Ford service team. We couldn't be happier that they take such good care of you! I'll be sharing your feedback amongst the team. We look forward to working wo=ith you again in the future!

March 19, 2018

Dealership Rating
Employee Rating

Mechanical problems far from home! Recently, my wife had to be towed to your service department. We live near Augusta, Maine, and she was going to visit her mother. Mr Freeman called More

by Richard Proctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2018

Walls Ford responded

Thank you for sharing your experience at Wall's Ford. Our team is dedicated to providing the best customer service there is to offer, and it sounds like Sean and the service team achieved that goal with you and your wife. Glad everything worked out well and she was able to still have time to visit her mom and make it back at a reasonable hour. Please stop in and visit any time you and/or your wife are in the area!

March 06, 2018

Dealership Rating
Employee Rating

Another great service visit to Walls I recently had a complex warranty repair, it was handled in expert fashion from start, I'm very grateful this dealership is close by me. More

by cddsix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2018

Walls Ford responded

Thank you so much for sharing your experience at Wall's Ford. We couldn't be happier that Sean provided you with such great service. We look forward to seeing you for many years to come.

February 10, 2018

Dealership Rating
Employee Rating

Wonderful service The service department at Walls for is always helpful courteous and takes the worry out of owning my car. I appreciate all that you guys do for me e More

by JMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Roy

Feb 13, 2018

Walls Ford responded

Thank you for taking the time to write a review. We couldn't be happier that Sean and Derek consistently provide you with a courteous and stress free experience. We look forward to serving you for many years to come

February 05, 2018

Dealership Rating
Employee Rating

Best Service group ever All of the three guys I have worked with over years with my trucks have been amazing, you always feel like they are being polite, honest and direct an More

by cddsix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman , Derek Roy

Feb 09, 2018

Walls Ford responded

Thank you for sharing your review. Hearing that you've consistently had such good experiences is the best thing we could hope for! Your recommendation means a lot to us! We look forward to serving you for many years to come!

October 09, 2017

Dealership Rating
Employee Rating

Trouble-free and courteous staff. Professional and capable staff. Will be a customer for now on. Been to many dealerships and treated like a moron. See you again soon for a new edge More

by Barry J Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Fountain

Oct 10, 2017

Walls Ford responded

Thank you for your review! At Wall's Ford, our goal is to provide all our customers with a stress free experience - and it sounds like we have achieved that with you. We look forward to serving you for many years to come! =)

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