Sean Freeman
Sean Freeman at Walls Ford

Sean Freeman | Page 33

Service Writer

Walls Ford

2 Merrill St
Salisbury, MA 01952

Contact Me
5.0
342 Reviews

Dealership Experience

11 yrs, 11 mos

5.0

342 Reviews

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342 Reviews of Sean Freeman

May 18, 2018

Dealership Rating
Employee Rating

Survey Steve was great as usual you have a wonderful team of guys they always take great care of me whenever I need them also fit me in in a timely fashion More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman , Derek Roy

May 21, 2018

Walls Ford responded

Thank you, Julie, for taking the time to share your experience at Wall's Ford. You are right! They are a great bunch of guys and we are lucky to have them on our team. We look forward to serving you for many years to come!

May 06, 2018

Dealership Rating

Sean Freeman is always extremely professinal, responsive, I am extremely happy with the service Walls Ford provides me. Both Sean and Steven Freeman represent your business professionally, always courteous More

by TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman

May 06, 2018

Walls Ford responded

Thank you for your review. It’s so nice to hear that Sean and Steven help to make your visits such positive ones. We are lucky to have them both on the Wall's Ford team! Thanks again for sharing your experience; and for your loyalty! We look forward to serving you for many years to come!

May 05, 2018

Dealership Rating
Employee Rating

Service dept is friendly and helpful! I always have my car serviced at Walls! For years now, nothing but polite and helpful service! It’s not a 10 min oil change, but I get the works pkg a More

by Mango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman , Derek Roy

May 05, 2018

Walls Ford responded

Thank you for your continued patronage, and for taking the time to share your experience at Wall's Ford. You're right, The Works Package does take a little longer, and is well worth it with all your fluids being checked and, as you mentioned, the tires rotate. Thank you again for your loyalty - and your review!

May 01, 2018

Dealership Rating
Employee Rating

Excellent Service The service department is top notch. Sean my service advisor knows me and my vehicles as soon as I call. They are always accurate with the time estima More

by 3 Fords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2018

Walls Ford responded

Thank you for sharing your experience at Wall's Ford. Our goal is 100% satisfaction, and it sounds like Sean achieved that goal. We look forward to providing you with great service for many years to come.

April 25, 2018

Dealership Rating
Employee Rating

Excellent service in a timely manner. Whether it’s Sean, Derek or Stephen they pat attention to what we are saying and what we want done. We are informed of any services that are due to be More

by Midge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman

Apr 30, 2018

Walls Ford responded

Thank you so much for sharing your experience with Wall's Ford's Service and Parts Departments. Our goal is 100% satisfaction and it sounds like we continue to achieve that goal with you. The team will be thrilled to hear your feedback! WE look forward to serving you for many more years to come!

April 23, 2018

Dealership Rating
Employee Rating

satisfied customer Great close to home dealership ,they take your car in right away,great service guys, quick service.Always tell you whats wrong with your vehicle befo More

by SUPERBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman , Derek Roy

Apr 24, 2018

Walls Ford responded

Thank you for sharing your experience at Wall's Ford! We couldn't be happier to hear that Sean, Steven, and Derek provide you with the transparency we strive for. We want every experience to be 5 stars and it sounds like we have achieved that goal with you. Thank you again for your feedback!

April 18, 2018

Dealership Rating
Employee Rating

Service Sean Freeman is a most helpful service writer. He provided an analysis of what repairs were needed and the estimated costs of the replacement parts ne More

by Charles R. Parrott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2018

Walls Ford responded

We couldn't be happier that Sean provided you with a great experience. Our team of professionals is dedicated to providing the best customer service there is to offer and it sounds like Sean achieved that goal. We look forward to seeing you again!

April 02, 2018

Dealership Rating
Employee Rating

Good service is hard to find. Whenever I go to Walls for service, I am always greeted at the door with a smile and a how may I help you.. Prompt and quality service are truly hard More

by mad2murph
Customer Service
Price
Recommend Dealer
Yes
Apr 04, 2018

Walls Ford responded

Thank you for sharing your experience! At Wall's Ford, our goal is 100% customer satisfaction - we want every visit to be five stars and it sounds like Sean provided just that! We look forward to serving you for many years to come!

March 24, 2018

Dealership Rating
Employee Rating

Always a pleasure! It is always a pleasure to deal with Wall's service department. They are courteous and helpful and take care of all my problems and needs. More

by MaryKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman , Derek Roy

Mar 26, 2018

Walls Ford responded

Thank you for sharing this great review about the Wall's Ford service team. We couldn't be happier that they take such good care of you! I'll be sharing your feedback amongst the team. We look forward to working wo=ith you again in the future!

March 19, 2018

Dealership Rating
Employee Rating

Mechanical problems far from home! Recently, my wife had to be towed to your service department. We live near Augusta, Maine, and she was going to visit her mother. Mr Freeman called More

by Richard Proctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2018

Walls Ford responded

Thank you for sharing your experience at Wall's Ford. Our team is dedicated to providing the best customer service there is to offer, and it sounds like Sean and the service team achieved that goal with you and your wife. Glad everything worked out well and she was able to still have time to visit her mom and make it back at a reasonable hour. Please stop in and visit any time you and/or your wife are in the area!

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