Sean Gloss

Tim was very helpful in finding my mom the right car that made her happy. He was very patient and listened to what she wanted and didn’t want in a vehicle. We are very happy with the entire process. made her happy. He was very patient and listened to what she wanted and didn’t want in a vehicle. We are very happy with the entire process. More

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Thank you Tim and Gates of granger you guys were able to help me out very much with the situation I was in. I couldn't have gone to a better place with better people thank you everyone who helped me! help me out very much with the situation I was in. I couldn't have gone to a better place with better people thank you everyone who helped me! More

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Sean Gloss didn't push for me to buy their extended warranties and gap insurance, he simply said his spiel and "glossed" over what he was actually doing. I told him that he didn't ask me if I agreed warranties and gap insurance, he simply said his spiel and "glossed" over what he was actually doing. I told him that he didn't ask me if I agreed to the gap insurance so before he put it on I asked the price difference without the GAP insurance, it was minimal so I let it go. When I looked at the final paperwork at home I couldn't believe that he put every extended warranty AND gap insurance in the financing that he possibly could! 6K worth!!! I had to sign and initial everything on an iPad which made it so I wasn't really able to see what I was okaying until the end when everything is spelled out on the final paperwork. They dragged everything out so long that by the end of it I just wanted to leave. It's all part of their sleazy sales tactics and I let them trick me again. Luckily I contacted the Ethos Group and requested a cancellation on "Lifetime Limited Warranty", "Select Tire-Wheel-Dent", "Key Coverage" and "Vehicle Coverage", all of which added $6683.00 to the cost of the car. They used tactics like confusing "four square" sheets and focused on monthly payments over the total price. They use poor Roberto to "prime the deal" because he seems so genuine and likeable. He talks a good game, but in the end he was just another Wolf in Sheep's Clothing! I have finally learned my lesson. They won't be able to "see me coming" next time! More

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Weston Payne was amazing. Made everything easy and was professional. You truly feel like family here and that’s because of him! 100% recommend! Awesome place to get a new vehi Made everything easy and was professional. You truly feel like family here and that’s because of him! 100% recommend! Awesome place to get a new vehicle with amazing people. The service from start to finish couldn’t have gone better if they tried! More

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For me, car buying can be a very stressful situation. Although it may still have been stressful, the process at Gates and working with Tim made this a very enjoyable experience. Everyone there was very h Although it may still have been stressful, the process at Gates and working with Tim made this a very enjoyable experience. Everyone there was very helpful and Tim went above and beyond. More

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My experience with Gates was exceptional from start to finish. Austin demonstrated a high level of professionalism, dedication, and attention to detail throughout the entire process. He worked tirelessly finish. Austin demonstrated a high level of professionalism, dedication, and attention to detail throughout the entire process. He worked tirelessly to ensure a smooth transition out of my older vehicle and into a newer, more reliable model with significantly lower mileage. His commitment to finding the right fit for my needs made the entire experience efficient and stress-free. I truly appreciate his efforts and would not hesitate to recommend Gates to others seeking a dependable and customer-focused dealership. More

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This was such a pleasant easy experience. Gates and Austin are terrific. I will definitely shop here again. Thank you so much. I love my new to me Kia. Gates and Austin are terrific. I will definitely shop here again. Thank you so much. I love my new to me Kia. More

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The Staff from Gates of Granger were very welcoming and efficient with helping find my first vehicle! Tim Pelletier made it a breeze to get paperwork done and complete test drives. efficient with helping find my first vehicle! Tim Pelletier made it a breeze to get paperwork done and complete test drives. More

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We went in with a specific list of ideas and a very strict budget. Tim listened and delivered. Sean in finance was able to get us a decent rate despite our credit issues. We would definitely recommend strict budget. Tim listened and delivered. Sean in finance was able to get us a decent rate despite our credit issues. We would definitely recommend Gates to anyone who is looking for great service and an awesome experience. Thank you, Gates! More

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Everybody was super helpful, from on-line to in person. Great place to buy your next auto. You guys get 5 stars all the way Great place to buy your next auto. You guys get 5 stars all the way More

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