Sean Johnson
Sean Johnson at Suntrup Ford Kirkwood

Sean Johnson

Fixed Ops Director

Suntrup Ford Kirkwood

10340 Manchester Road
Kirkwood, MO 63122

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5.0
11 Reviews

Dealership Experience

3 mos

Industry Experience

35 yrs, 4 mos

Languages Spoken

English English

5.0

11 Reviews

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11 Reviews of Sean Johnson

March 31, 2026

Dealership Rating
Employee Rating

Harvey and the Team did a great job with my truck service. They started on time and finished quickly. The offered a few additional options for service including fluid flushes, but we deferred until More

by JBVANCE_IMAP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Harvey

Mar 31, 2026

Suntrup Ford Kirkwood responded

We’re glad your Ford F-150 service began promptly and was completed efficiently. Sean will keep your request on file and we look forward to helping with those additional services when you’re ready.

March 27, 2026

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Fast Service, check in easy, waiting area comfortable and good amenities. Good communication throughout the service. More

by Jeff
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Suntrup

Mar 27, 2026

Suntrup Ford Kirkwood responded

Thank you for the five-star review. We’re pleased the check-in was quick and the waiting area comfortable. Glad our team kept you informed throughout your Ford Escape service.

March 26, 2026

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Everything was communicated well and timely. I was in and out within a few hours. More

by BREEMITCHELL00
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Recommend Dealer
Yes
Mar 27, 2026

Suntrup Ford Kirkwood responded

Thank you for choosing us for your Mazda CX-30 service and for acknowledging Sean’s clear communication. We’re glad the process was efficient and that you were back on the road in just a few hours. We look forward to serving you again.

March 25, 2026

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They are very professional and very quick to service the vehicle. Great experience overall. Thanks. More

by LUCA.GARLASCHI87
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Yes
Mar 26, 2026

Suntrup Ford Kirkwood responded

Thank you for your kind words. Sean is glad to know our prompt, professional work on your Ford Explorer made for a great experience. We look forward to helping keep your Explorer running smoothly in the future.

March 24, 2026

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Everything was great, as expected, for the initial service of my new Bronco. It is important to be able to rely on the service department where you purchased your vehicle. More

by MITCH63026
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Recommend Dealer
Yes

Other Employees Tagged: Noah Buehrle, Tim Walsh

Mar 24, 2026

Suntrup Ford Kirkwood responded

We’re glad your first Ford Bronco service went smoothly. Building a reliable service relationship matters, and we appreciate your trust in our team. Please reach out if you need anything else.

March 17, 2026

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Patrick was so accommodating and able to get my emission inspection done very fast . Patrick is the best More

by REEREE29593
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Recommend Dealer
Yes
Mar 17, 2026

Suntrup Ford Kirkwood responded

Thank you for your kind words about our quick emission inspection on your Audi Q5. We’re glad we could accommodate your schedule and deliver speedy service. We look forward to assisting you again.

March 13, 2026

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I talked to sunset ford, Dave Sinclair ford about the trim issue that you guys fixed, you were the only dealership that actually took the time to check and the status was on parts being available, the on More

by chiefy1978
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Recommend Dealer
Yes

Other Employees Tagged: Harvey in the service department was the best.

Mar 13, 2026

Suntrup Ford Kirkwood responded

We’re glad we could fix the trim issue on your Ford Explorer and secure the necessary parts promptly. It’s rewarding to know our thorough approach made a difference for you. Sean will be thrilled to hear your appreciation.

March 13, 2026

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This is my new service station for my vehicle always friendly and ready to assist with anything. More

by BUCHIDELL
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Recommend Dealer
Yes
Mar 13, 2026

Suntrup Ford Kirkwood responded

We appreciate you choosing us as your go-to service station for your Ford Bronco. Sean and our team are glad to be friendly and ready to help whenever you need us. We look forward to keeping your Bronco running smoothly.

March 13, 2026

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Rachel in the service department is great! She goes the extra mile. I also really like the shuttle service provided. More

by MC8
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Recommend Dealer
Yes

Other Employees Tagged: Rachel, Andrew

Mar 13, 2026

Suntrup Ford Kirkwood responded

We’re delighted to know our service team’s extra effort made a difference during your Ford Escape visit. We’re also pleased the shuttle service added convenience to your day. We appreciate your five-star rating.

March 12, 2026

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Employee Rating

I had a nail in my tire and coasted in right at the end of the day. They got me in and fixed it right away! More

by RT03032003
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2026

Suntrup Ford Kirkwood responded

Thank you for taking the time to share your experience! We’re glad you were able to get to us safely and that our team could get your tire repaired and get you back on the road quickly. Unexpected issues like a nail in a tire are never convenient, especially at the end of the day, so we’re always happy to help when situations like that come up. We truly appreciate your business and your kind feedback, and we look forward to assisting you again whenever you need us. 🚗🔧

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