Sean Johnson
Sean Johnson at Suntrup Ford Kirkwood

Sean Johnson

Fixed Ops Director

Suntrup Ford Kirkwood

10340 Manchester Road
Kirkwood, MO 63122

Contact Me
4.6
56 Reviews

Dealership Experience

6 mos

Industry Experience

35 yrs, 7 mos

Languages Spoken

English English

4.6

56 Reviews

Write a Review

56 Reviews of Sean Johnson

July 01, 2026

Dealership Rating
Employee Rating

Pick up and drop off is very convenient. The oil change itself was fine. But the prices for recommended services are outrageous. $122.99 to replace the cabin air filter. $82.99 to replace th More

by JOTT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Suntrup Ford Kirkwood responded

Thank you for your feedback. We're glad you enjoyed the convenience of our pick-up and delivery service. We understand your concerns regarding maintenance pricing. In fact, we've recently lowered the pricing on our Works Package and several maintenance services to provide even greater value to our customers. Our labor rates reflect the investment in highly trained, certified technicians, competitive wages and benefits, specialized equipment, and the warranty that stands behind every repair. We always provide recommendations—not obligations—so our customers can choose the services that best fit their needs. We appreciate your business and hope to have the opportunity to serve you again.

June 20, 2026

Dealership Rating
Employee Rating

In and out on time without hassles to add unnecessary services. Everyone I spoke was friendly. More

by VPAULDAVIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2026

Suntrup Ford Kirkwood responded

We’re glad we could get your Ford F-150 serviced quickly and without any added work. It’s great to hear our team was friendly. If you ever need anything else, feel free to reach out.

June 20, 2026

Dealership Rating
Employee Rating

Was able to get in me in right away and take care of my issue! More

by coxjason13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel

Jun 22, 2026

Suntrup Ford Kirkwood responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Ford Kirkwood!

June 18, 2026

Dealership Rating
Employee Rating

Harvey and his team of technicians were so quick and professional! They really made this process easy, smooth, and pleasant for me as a customer. Communication was prompt when necessary. I would absolut More

by Abby Kozinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harvey Mendez

Jun 18, 2026

Suntrup Ford Kirkwood responded

Thank you for sharing your experience with our service team. It’s great to know the work on your Ford Focus was handled quickly and with clear communication. Sean and our technicians appreciate your recommendation to friends and family.

June 17, 2026

Dealership Rating
Employee Rating

Lonnie, my service writer was Fantastic. Made the service fast & easy! She stayed in contact with the phone & text message. More

by MIKEROGERS63122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lonnie/Service Writer/5Stars

Jun 17, 2026

Suntrup Ford Kirkwood responded

It’s wonderful to hear your Ford Maverick service was quick and hassle free. We’re glad we could keep you informed by phone and text. Thank you for the five-star rating.

June 17, 2026

Dealership Rating
Employee Rating

Excellent service and communication as always! The young lady who handled my service (Amanda?) was great! More

by CEWHITAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda?

Jun 17, 2026

Suntrup Ford Kirkwood responded

We appreciate your kind words about our communication and service on your Ford Bronco. It’s wonderful to know our service team made your visit smooth. Sean will be pleased to hear your positive feedback.

June 14, 2026

Dealership Rating
Employee Rating

Sean and his team, especially Lonnie, are always available throughout your service project. They take that extra time to check in and make sure you are feeling good about the process. They are incre More

by JOESTICKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2026

Suntrup Ford Kirkwood responded

Thank you for the five stars and for highlighting Sean’s attentiveness during your Ford F-150 service. We’re pleased the team took extra time to keep you informed and ensure you felt confident in our work. We look forward to caring for your F-150 on future service visits.

June 13, 2026

Dealership Rating
Employee Rating

There customer Service is a 100% better than my past visits. Andy Johnston was great! More

by 65DAVEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Johnston

Jun 13, 2026

Suntrup Ford Kirkwood responded

It’s fantastic to hear our service surpassed your past visits and earned a 5-star Ford rating. Sean is pleased to have helped make your visit smooth. We look forward to serving you again soon.

June 11, 2026

Dealership Rating
Employee Rating

I scheduled for oil change looking at burned license plate light bulb service was prompt.good comminication.also tried to upsale and additional service.But asking too much (180.00)$, to change one burn More

by HAMIDETEMADY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2026

Suntrup Ford Kirkwood responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're sorry that we fell short here. Please don't hesitate to reach out to us directly to discuss this matter. We appreciate your business and hope you will give us another opportunity to serve you.

June 09, 2026

Dealership Rating
Employee Rating

Car till has occasional smell that is suspect. They did get my key code. And fixed oil light issue. No charge More

by ASINGERBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Walsh

1
...

Dealership Inventory (201 Vehicles)

used 2025 Ford Bronco Sport car, priced at $33,333
2025 Ford Bronco Sport
used
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $47,105
2026 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $31,606
2026 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2020 Ford Expedition car, priced at $35,991
2020 Ford Expedition
used
Star White exterior
Automatic
Four-wheel Drive
used 2024 Cadillac LYRIQ car, priced at $40,904
2024 Cadillac LYRIQ
used
Silver Metallic exterior
Automatic
All-wheel Drive
used 2025 Ford Mustang car, priced at $35,833
2025 Ford Mustang
used
Race Red exterior
Automatic
Rear-wheel Drive