Sean Preston
Sean Preston at Toyota of Lancaster

Sean Preston | Page 50

SERVICE DIRECTOR

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.7
510 Reviews

Dealership Experience

21 yrs, 1 mo

Industry Experience

32 yrs, 3 mos

Languages Spoken

English English

4.7

510 Reviews

Write a Review

510 Reviews of Sean Preston

November 14, 2018

Dealership Rating

The people are nice, the wait time is ridiculous I show up with an appointment for an oil change, and wait over two hours, with no update. They have my car! It’s likeloke I’m held hostage there. I c More

by Blurb13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Max Ciotti, Tom Grabbit, Michael Hachey, Jose Martinez, Rey Osuna, Stephanie Santiago, Chanin Yescas

Nov 14, 2018

Toyota of Lancaster responded

Good Morning Blurb, We are very sorry for your extended wait time during your recent service appointment. We understand the inconvenience to our customers as we work to enlarge our service department. As we near completion on construction we would like to thank all of our customers for their patience through this endeavor. We would like to apologize to you specifically for your frustration Blurb. Please call me to discuss how we can improve on your next appointment. Thank You, Teresa Caso Customer Relations tcaso@tol-av.com 661-948-7301

November 12, 2018

Dealership Rating
Employee Rating

Friendly, professional & fast Had my vehicle serviced twice in a week (oil change, then a recall fix). Sean was friendly & professional. He has us in and back out on the road in ab More

by mdawne33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

November 10, 2018

Dealership Rating
Employee Rating

Service 2015 Highlander I’ve been coming to your service department with multiple Toyota make and models for many years and always had great service, I like that I can make a More

by S.BREWSTER08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 09, 2018

Dealership Rating
Employee Rating

Major service and inspections I have been having my car serviced here for 10 years. My service rep is friendly and helpful. The service has always met or exceeded my expectations. More

by HMNGBRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 08, 2018

Dealership Rating
Employee Rating

Top Notch Service Department I own three Toyotas and a Lexus simply due to the wonderful customer service provided by the service department. Shane, Chanin, Jose and Tom Grabbit h More

by ericstanford26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Grabbit, Jose Martinez, Chanin Yescas

November 06, 2018

Dealership Rating
Employee Rating

2019 TRD 4x4 Love the truck ,Trent Bridgers Kelly Adcock and Sean Preston were great. Can't ask for better service or nicer folks to deal with. Would buy my next More

by rrcarmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Adcock , Trent Bridgers

November 05, 2018

Dealership Rating
Employee Rating

Excellent service My service advisor was Sean Preston and he is wonderful job. He is very knowledgeable and is honest. He got my car done way before the time that he or More

by lopez1383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 01, 2018

Dealership Rating
Employee Rating

Truly Exceptional I came in without an appointment and they still got me in and out in an acceptable time. They also did a complimentary inspection that resulted in a l More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Ciotti, Michael Hachey, Jose Martinez, Rey Osuna, Stephanie Santiago, Chanin Yescas

October 29, 2018

Dealership Rating
Employee Rating

Sean is a great service advisor Fast oil change and great customer service. Very professional greeter. And thank you so much Sean for your great service always. Will be back in ab More

by Hstreets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 29, 2018

Dealership Rating
Employee Rating

Quick friendly service Sean was great working with. Took care of me start to finish. Professional and friendly. Would definitely recommend him and Toyota Service Dept to tak More

by janettebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Santiago

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