Sean Roberts

Had the very best experience ever buying a F150 Ford Lightning Platinum from Five Star Ford Stone Mountain. My sales representative was Keyon Pitts. He took care of every concern I had from start to fin Lightning Platinum from Five Star Ford Stone Mountain. My sales representative was Keyon Pitts. He took care of every concern I had from start to finish of the process. I was in and out in 45 minutes or less. The sales manager was also on point gave me a great discount and honored my X plan. I highly recommend Five Star Ford Stone Mountain for your truck or car experience when it comes to a great deal and the best customer service. More

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This review is only to compliment Chris Elrod the service manager. He was very caring and listened to the problem I had with my 2018 Ford Edge. Even though I did not get the results I wanted and it was not manager. He was very caring and listened to the problem I had with my 2018 Ford Edge. Even though I did not get the results I wanted and it was not his fault, I did appreciate him. More

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DO BOT BUY YOUR CAR HERE! Fraud!!! I’ve contacted BBB, the corporate office, and a lawyer. The business needs to be shut down for fraud!!! Good thing I record my calls. Fraud!!! I’ve contacted BBB, the corporate office, and a lawyer. The business needs to be shut down for fraud!!! Good thing I record my calls. More

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When i came to ford had problems with my previous car. So I decided to buy new one. He help me with selection and guide to set great deal for me So I decided to buy new one. He help me with selection and guide to set great deal for me More

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I couldn’t ask for better service from a dealership. Special thank you to the gentleman that assisted me. Mr. McClain Special thank you to the gentleman that assisted me. Mr. McClain More

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Sean helped me get a great deal on my trade in! Highly recommend working with him Highly recommend working with him More

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Talked to Sean throughout the week several times and answered every ? And sold me on this truck answered every ? And sold me on this truck More

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Everyone in the sales department was friendly. I will definitely come back. Best experience ever!!! The team was awesome. If you are in the market give these guys a try!! definitely come back. Best experience ever!!! The team was awesome. If you are in the market give these guys a try!! More

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Ford should be embarrassed. Sean Roberts and Co. have to be the most disrespectful employees to ever exist. Ford should be ashamed to have them represent them. Stay Away! I resid Sean Roberts and Co. have to be the most disrespectful employees to ever exist. Ford should be ashamed to have them represent them. Stay Away! I reside in FL and found the car I was looking for looking at this wanna be Ford Dealership. I had called and had spoken to Sean about being interested in a car that was in transit to their dealership. I put money down to secure the car and Sean, along with the Sales Manager started working on a contract. I told them I wanted to get everything done before I headed up there, So I'd only have to go and pick up my keys. Well that wasn't their plan. They Fed Ex'd me a Fugazi contract and honestly it was insatiable. They seemed like they just wanted to squeeze as much money out of me. They tried again and sent a more moderate contract but didn't include the discount and stuff we agreed I didn't want on the contract. The third time sent a copy of new contract through email and It was good enough to have me drive up almost 9 hours to get the car. This has elapsed over 40 days. Before I made the drive up to Georgia, I had spoken to Sean and reassured him I was going and wanted to know if he needed anything else from me before I left and if everything was good. He straight up lied to me and said All I needed to do was drive up and sign the contract and collect the keys. I got to the dealership and from the moment I walked in, I was treated Unwontedly, Sean Roberts acted like he didn't care if we had driven all those hours to get a car. He was giving us attitude when he had told us the contract expired ten day prior to us arriving to the dealership. He expected us to be happy that he had lied to us when a day prior to us arriving I had asked him if everything was fine. His manager, said they had to resubmit the contract and then we'd see what to do. What was supposed to be easy and quick had turned into a nightmare. The Contract came back worse than ever and they pretty much didn't care that they had screwed us and waited until we drove all the way up here, just to have them blackball me. I neglected the deal and was pretty upset and when I asked why not tell me this before I even drove up here, why the dishonesty, Sean Roberts proceeded to give an attitude and have the audacity to put the blame on me. It's disgusting and untrustworthy. Shocking to see Manager actually want to have this sorry excuse of an employee work for them.I'd recommend you stay away. Five Star Ford Stone mountain don't know how to make an honest deal. They're simply the worst. More

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New to me Used vehicle Michael Allen was very good during the purchase of my new to me 2016 Nissan Frontier. Sales Manager Nick Hobbs and Bud Ammons took care me on my trad Michael Allen was very good during the purchase of my new to me 2016 Nissan Frontier. Sales Manager Nick Hobbs and Bud Ammons took care me on my trade in as well. While in the Finance Office, Richard Axmacher and Sean Roberts when over all the paperwork in detail. Thanks for the great experience on my new to me vehicle More

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