I've always received great service here.
The waiting area is comfortable and appreciate the snacks.
The waiting area is comfortable and appreciate the snacks.
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by steve.plotkin
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!
The service dept.
people are always friendly, professional, and helpful. They get my service completed quickly while I wait.
people are always friendly, professional, and helpful. They get my service completed quickly while I wait.
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by mikehoword
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!
poor will not come back very sad the sales person was vey
helpfull, angel was his name service person was no.t
helpfull, angel was his name service person was no.t
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by PEMOTHER
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
My name is Crystal Ries, Customer Care Manager at Frank's Irvine Subaru. Thank you for being a customer with us, we really value you and sincerely apologize to you. I'd like to discuss with you more about your experience at Frank’s Irvine Subaru. Here is my direct contact info - (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day and I look forward to speaking with you.
Excellent people and service.
I feel confident that the Outback is in good hands when I bring it in.
I feel confident that the Outback is in good hands when I bring it in.
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by derekvoien
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!
The service was great and the people I spoke to were
pleasant and thorough. Thank you
pleasant and thorough. Thank you
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by KSCHLOEGEL
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!
Tyler was excellent.
Laura Flanagan as well. Thank you for your time, energy and help.
Laura Flanagan as well. Thank you for your time, energy and help.
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by BRUCEWOOD_LV
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!
Great customer service!
They were very helpful and made the experience painless! Happy to have gone in to get my service needed on my car.
They were very helpful and made the experience painless! Happy to have gone in to get my service needed on my car.
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by KELLYANDSANDYBANKS
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
They took me in right away, Found the nail in my tire and
patched it right up. They even washed my car. Very friendly staff.
patched it right up. They even washed my car. Very friendly staff.
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by bpotter0
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Laura is great as an advisor very professional ,
knowledgeable and kind ,. It very satisfied going to this dealership ti service my car thanks Leto up the great customer service .
knowledgeable and kind ,. It very satisfied going to this dealership ti service my car thanks Leto up the great customer service .
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by jfoshee314
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Hi, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
it was a perfect experience
Laura Flanagan and Sebastian
the Dept manager were excellent as always
thanks, james h.
the Dept manager were excellent as always
thanks, james h.
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by SALLYDAVIS777
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!