Industry Experience
3 yrs, 8 mos
Languages Spoken
Spanish
93 Reviews
Write a Review93 Reviews of Sebastian Diaz
March 30, 2024
5 stars across the board. Thank you Claudius and Sebastian! Will recommend you to others. Thank you Claudius and Sebastian! Will recommend you to others. More
Other Employees Tagged: Claudius John
March 30, 2024
Claudius John made me feel so comfortable while deciding which car I wanted and going through the purchase process. He brought several cars right up to the front and patiently went over all of the options which car I wanted and going through the purchase process. He brought several cars right up to the front and patiently went over all of the options that I was trying to decide between.He answered all of my questions and didn’t make me feel bad for having quite a few of them. He even had a big red bow on the hood after I purchased the car and then sat with me and customized all of the apps. This car has so many upgrades compared to my previous vehicle that it helped immensely having him set it up with me! I would 100% recommend Claudius if you are in the market for a Land Rover! More
Other Employees Tagged: Claudius John
February 18, 2024
Claudius & the team operate in the spirit of excellence! Clear, courteous communication during the process while making the experience efficient & enjoyable. Looking forward to continuing to work with this Clear, courteous communication during the process while making the experience efficient & enjoyable. Looking forward to continuing to work with this team. More
Other Employees Tagged: Claudius John, Tyler Paxson
February 06, 2024
Deceptive Practices and Unreliable Service OUT OF STATE BUYER BEWARE: A Warning about KEVIN and JAGUAR LAND ROVER RALEIGH I must caution anyone considering doing business with this dealertship. My recen BUYER BEWARE: A Warning about KEVIN and JAGUAR LAND ROVER RALEIGH I must caution anyone considering doing business with this dealertship. My recent experience with them has been nothing short of a nightmare. After finding the perfect car on their lot, I was assured by their sales team that they would hold the vehicle for me while I finalized the financing through my credit union. I deposited $2500 and had my credit union in Texas finalize the loan. Feeling confident in their word, I proceeded with the loan process, and my credit union promptly was going to overnight a special endorsement check to them. However, to my shock and disbelief, they called me saying it was sold to someone else while I was on a three way call with my credit union and sales manager. Not only was the car sold out from under me, but it was done so after my credit union had already paid for it, and the loan was in my name. This is not just incompetence; it's a flagrant breach of trust and a clear indication of their disregard for customer satisfaction. The lack of communication and accountability from them throughout this ordeal is astounding! In addition to the emotional distress caused by this ordeal, I now find myself in the frustrating position of having to unravel a financial mess caused by their negligence. I urge anyone considering purchasing a vehicle from them, especially OUT OF STATE, to proceed with extreme caution. Their unethical business practices and blatant disregard for customer loyalty make them entirely unworthy of your trust and hard-earned money. Save yourself the headache and take your business elsewhere. More
Other Employees Tagged: Kevin Preddy
January 31, 2024
Absolutely loved my experience here. They were so attentive and really made me feel special. Would highly recommend! They were so attentive and really made me feel special. Would highly recommend! More
Other Employees Tagged: Claudius John
January 28, 2024
I just had a very bad experience at your dealership. After communicating with Claudius, I drove from Richmond to Raleigh today only to turn around at the last minute due to your staff’s unprofessionalis After communicating with Claudius, I drove from Richmond to Raleigh today only to turn around at the last minute due to your staff’s unprofessionalism and last minute shadyness. Sebastian in finance is rude, unhelpful, and unprofessional. Throughout the entire process, I got the impression, nobody here wants my business. Claudias also wasted my time as he said everything was good and to come on down. I just wanted you to know, from someone who has bought many BMWs and Land Rovers, this is the worst experience I have ever had at a dealer. This experience gave me Nissan dealer vibes. Land Rover should be made aware, More
Other Employees Tagged: Claudius John
January 19, 2024
We bought our first Rover from Claudius and had a great experience. He was great to work with and had so much information to share with us about our car and about Land Rover overall. He was easy to work wi experience. He was great to work with and had so much information to share with us about our car and about Land Rover overall. He was easy to work with and always had a smile on his face. We'll definitely stay in touch with him. More
Other Employees Tagged: Claudius John
December 07, 2023
I received a warm welcome with friendly faces. The process was fast and extremely smooth The process was fast and extremely smooth More
Other Employees Tagged: Juan Haire, Hatem Amer
November 25, 2023
I have purchased several vehicles over the last 20 years and my experience at LR Raleigh was the best. No pressure was in/out in record time. and my experience at LR Raleigh was the best. No pressure was in/out in record time. More
Other Employees Tagged: Claudius John, Hatem Amer
November 13, 2023
This is our third LR in a fleet of 5 vehicles. We love Land Rover. We love Land Rover. More
Other Employees Tagged: Neal Harrigan