Sebastian Diaz
Sebastian Diaz at Land Rover Raleigh
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Sebastian Diaz

Business Manager

Land Rover Raleigh

4001 Capital Hills Drive
Raleigh, NC 27616

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4.8
93 Reviews

Industry Experience

3 yrs, 8 mos

Languages Spoken

Spanish Spanish

4.8

93 Reviews

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93 Reviews of Sebastian Diaz

March 30, 2024

Dealership Rating
Employee Rating

5 stars across the board. Thank you Claudius and Sebastian! Will recommend you to others. More

by marciagray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudius John

March 30, 2024

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Employee Rating

Claudius John made me feel so comfortable while deciding which car I wanted and going through the purchase process. He brought several cars right up to the front and patiently went over all of the options More

by jodykatz
Recommend Dealer
Yes

Other Employees Tagged: Claudius John

February 18, 2024

Dealership Rating
Employee Rating

Claudius & the team operate in the spirit of excellence! Clear, courteous communication during the process while making the experience efficient & enjoyable. Looking forward to continuing to work with this More

by David Thornton
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudius John, Tyler Paxson

February 06, 2024

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Employee Rating

Deceptive Practices and Unreliable Service OUT OF STATE BUYER BEWARE: A Warning about KEVIN and JAGUAR LAND ROVER RALEIGH I must caution anyone considering doing business with this dealertship. My recen More

by JM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Preddy

Feb 06, 2024

Land Rover Raleigh responded

I am sorry that you feel there was a lack of communication. We strive for transparent, open dialogue with all parties involved in the sales process. I know there was a miscommunication with your credit union on the buying procedure here in NC which in turn created issues for you. Please feel free to contact me so we can discuss how to avoid this situation in the future. Thanks, Barry Carpenter General Manager

Feb 06, 2024

JM responded

There definitely was not a miscommunication with the credit union and the dealership since there has been business done before with both parties before. The issue was with titling and that seems to be a dealership issue, not me as the consumer or my credit union. Fact of that matter is, don't say "give us a deposit and we'll hold the car for you" when that wasn't the intention of the dealership anyways.

January 31, 2024

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Absolutely loved my experience here. They were so attentive and really made me feel special. Would highly recommend! More

by Sam B
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Claudius John

January 28, 2024

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I just had a very bad experience at your dealership. After communicating with Claudius, I drove from Richmond to Raleigh today only to turn around at the last minute due to your staff’s unprofessionalis More

by ad00980
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Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Claudius John

Jan 30, 2024

Land Rover Raleigh responded

I am sorry that you feel you had an unprofessional experience with us. Our goal at Land Rover Raleigh is to make the buying process as easy as possible for our customers. I will reach out to you personally to discuss your situation and how we can help. Thanks, Barry Carpenter General Manager

January 19, 2024

Dealership Rating
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We bought our first Rover from Claudius and had a great experience. He was great to work with and had so much information to share with us about our car and about Land Rover overall. He was easy to work wi More

by ryancoleman13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudius John

December 07, 2023

Dealership Rating
Employee Rating

I received a warm welcome with friendly faces. The process was fast and extremely smooth More

by Marco Lange
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Haire, Hatem Amer

November 25, 2023

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Employee Rating

I have purchased several vehicles over the last 20 years and my experience at LR Raleigh was the best. No pressure was in/out in record time. More

by Mreilly4120
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudius John, Hatem Amer

November 13, 2023

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Employee Rating

This is our third LR in a fleet of 5 vehicles. We love Land Rover. More

by cab28607
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Neal Harrigan

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