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Serena Montez
Refer Me
91 Reviews
Dealership Experience
3 yrs, 3 mos
Industry Experience
7 yrs, 2 mos
91 Reviews
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91 Reviews of Serena Montez
July 09, 2023
Excellent customer service! I wont take my car to anyone else. Fair and honest people who care. I wont take my car to anyone else. Fair and honest people who care. More
by pmakibbin
Other Employees Tagged: Kevin Delcambre, Jimmy Bennett, Andy Policky, Robert Stoddard, Zac Rangel, Jorge Sotelo, Craig Gee, Kenneth Harjo, Rebecca Fuhrmann
Helpful 
March 30, 2023
Great experience with the service department at Nissan of Wichita Falls! Excellent service, very polite and efficient. I would recommend this service department to anyone! Wichita Falls! Excellent service, very polite and efficient. I would recommend this service department to anyone! More
by jaj9579
Other Employees Tagged: Jimmy Bennett, Jorge Sotelo
January 17, 2023
Came in for an oil change and they found the tires on the back of my wife’s car needed to be replaced. They were able to get them the next day and have her ready for her 6hr trip over the weekend. Good looki back of my wife’s car needed to be replaced. They were able to get them the next day and have her ready for her 6hr trip over the weekend. Good looking out for your customers guys, my wife and I appreciate y’all. More
by Bennett-jim
Other Employees Tagged: Derrick Holt, Jorge Sotelo , Garrett Bodkin, Jacob Dantonio
November 24, 2022
This is the best service department in the WF area. Great customer service and great communication throughout the process. Great customer service and great communication throughout the process. More
by G.BODKIN
Verified CustomerOther Employees Tagged: Jimmy Bennett, Jorge Sotelo , Garrett Bodkin
November 06, 2022
Never disappointed with the service. Looking forward to seeing the crew who knows their customers by name and delivers every time - Dustan is one of them👍 Looking forward to seeing the crew who knows their customers by name and delivers every time - Dustan is one of them👍 More
by jmurray0520
Other Employees Tagged: Dustan Harbour
October 22, 2022
Everybody at the dealership was very friendly. Dustan kept me updated with the process of our vehicle. Part was not in stock. They drove to Oklahoma to pickup our part for our vehicle. They went Dustan kept me updated with the process of our vehicle. Part was not in stock. They drove to Oklahoma to pickup our part for our vehicle. They went above and beyond to help us to get our vehicle back on the road. Thank you Dustin and Wichita Falls of Nissan. More
by JORDANHALEY613
Other Employees Tagged: Jorge Sotelo , Garrett Bodkin, Dustan Harbour
October 08, 2022
Good service, friendly staff and willing to listen and follow through on issues especially when related to warranty work follow through on issues especially when related to warranty work More
by yamkearabians
Other Employees Tagged: Jimmy Bennett , Dustan Harbour
October 08, 2022
Awesome visit for my vehicle s maintenance; Dustan’s “can do” attitude is exemplary! Dustan is a great asset to WF Nissan do” attitude is exemplary! Dustan is a great asset to WF Nissan More
by helenabev
Other Employees Tagged: Jimmy Bennett , Garrett Bodkin, Dustan Harbour, Jordan Hauptman
October 07, 2022
I love Nissan of Wichita Falls! The staff is so friendly and understanding. It doesn’t take them too long to work on my vehicle. The complimentary drinks and snacks are so accommoda The staff is so friendly and understanding. It doesn’t take them too long to work on my vehicle. The complimentary drinks and snacks are so accommodating to us customers. The complimentary car wash is amazing and very thoughtful. I would definitely recommend this place! More
by IYANNA_PARKER
Other Employees Tagged: Jorge Sotelo
