Serge Ulchenko

I had a great experience at Surf City Nissan thanks to Jose and Luis. They were both professional, honest, and made the whole process smooth from start to finish. They took the time to answer all my quest Jose and Luis. They were both professional, honest, and made the whole process smooth from start to finish. They took the time to answer all my questions, never made me feel pressured, and worked hard to help me get into the right vehicle. Their customer service was outstanding, and I really appreciate how easy they made everything. If you’re looking for a dealership that genuinely takes care of its customers, I definitely recommend asking for Jose and Luis. Thanks again for all your help! More

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I had a great time buying a car with Nissan. The representative who work with me was awesome. Thank you. . The representative who work with me was awesome. Thank you. . More

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They we’re professionals at what they do and delivered what we asked would recommend what we asked would recommend More

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I had a fantastic experience purchasing my Frontier at Surf City Nissan! From start to finish, the team was professional and attentive. Pedro Torres was extremely helpful in guiding me through the process Surf City Nissan! From start to finish, the team was professional and attentive. Pedro Torres was extremely helpful in guiding me through the process, while Jose Miranda made sure everything went smoothly. Serge Ulchenko wrapped up the deal with great efficiency. I’m thrilled with my new truck and the exceptional service I received! Highly recommend this team! More

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Part of going out to buy a car is also the trust, and relationship between the dealer and his clients, my family and I bought 2 new cars for the year, we were promised some gas cards, when we went to loo relationship between the dealer and his clients, my family and I bought 2 new cars for the year, we were promised some gas cards, when we went to look for them on several occasions they never worked. code or they resolved us by speaking with the service manager, they took our car for 35 minutes and then they said that the code on the gas pump does not work, come back later, we spoke with the saleswoman, a certain Maggy who had already returned from vacation from Colombia and he told me give me your phone number, that's how it happened, after several calls he never returned our calls for anything or as a courtesy, and to this day no one has said anything. That's why they lost a family as a client, business relationships are honest More

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I thought I knew what car we wanted and Ken helped locate it and then I realized that model didn’t have a heated steering wheel. He joked with me about it and then helped us find the perfect car. All without it and then I realized that model didn’t have a heated steering wheel. He joked with me about it and then helped us find the perfect car. All without having to go into the dealership. We discussed price and financing and the car we were trading in. I said my husband would call to confirm the next morning and he went and picked up the car. Hassle free transaction, everyone including the financing department were friendly and easy to deal with. More

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First and foremost I thank the Man Up Above. I’am absolutely thankful for Surf City Nissan team members for doing everything it took to make this happen. If anyone has doubts or discourage about I’am absolutely thankful for Surf City Nissan team members for doing everything it took to make this happen. If anyone has doubts or discourage about getting a car , go to Surf City Nissan, you won’t regret it.!!! More

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Brandon called me two days ago and said he had a feeling that I would be driving to Manhattan Beach from San Diego to pick up a car from Surf City Nissan. I didn't believe him because my wish list was high. that I would be driving to Manhattan Beach from San Diego to pick up a car from Surf City Nissan. I didn't believe him because my wish list was high. I wanted a vehicle that was rare and hardly available anywhere. After he made me a offer on a top of the line vehicle that beat other dealers by thousands, saving me hundreds per month, I gently let him down stating that I had one vehicle in mind and that I promised to buy from him due to his reason, his effort, his persistence, and his excellent communication skills. Most dealers had mark ups all over the county and had been quoting ridiculous payments for months. He told me he appreciated my compliments and understood. Later that night, he sent me a message although I had turned down his first amazing offer, stating that he had found the exact model and color I wanted. As of the same week, I was quoted hundreds more per month and so much down that I could have bought another used vehicle with that amount from other dealers. Brandon told me that he was driving to pick up my vehicle from another dealership the next day. Finding this model and color is like finding a Unicorn, which he found and sent me a picture the next day, as promised, on his lot. That was the first miracle. Miracle number two was that the numbers had not changed from what he originally quoted me. I have a trade in and sometimes dealers will try and get more out of you based on that. Nope! The numbers were the same and the lowest payment I had been quoted ever. I am at the dealership now waiting to sign with finance. This was well worth the drive. I was hesitant to come but spoke with Surge the manager of finace who asked me a few questions to run the application. He assured me that they were a honest dealership and confirmed the numbers Brandon provided originally. We hung up the phone and he followed up with me 10 minutes later stating that I was approved and that they purchased the vehicle specifically for me. He promised it would not be sold and the numbers would not change. I even had options on terms and thet were all more than reasonable. I am astonished and so happy that I continued this path with Surf City Nissan. My experience has been nothing but positive. If you are in need of a vehicle, select this dealership above all others and you will not regret it. See Brandon and Surge! That being said, I am in finance with Maria, signing for my new beutiful Unicorn in approximately 30 minutes. I am blown away and you will be too. See Brandon!!!!! Such a pleasant personality. So lucky to have him as a patient, honest, and diligent salesman! More

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This was the best experience I have had in over 40 years but a car. but a car. More

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Thank you to both Ken and his manager Serge for making purchasing a vehicle so effortless and efficient. It was my first time trading in a vehicle (also a Nissan) and though I was nervous at first, they h purchasing a vehicle so effortless and efficient. It was my first time trading in a vehicle (also a Nissan) and though I was nervous at first, they helped make the entire experience super comfortable from start to finish with their professionalism and friendliness. They also worked around my financial needs which helped me feel confident with my purchase. Highly recommend both the dealership, and specifically Ken as a rep! More

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