Sergio Aleman | Page 2

it took two hours for an oil change and they don't even top off your fluids. They didn't even rotate my tires. They do the bare minimum. top off your fluids. They didn't even rotate my tires. They do the bare minimum. More

by BOB Verified Customer Verified Customer

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They are great will continue to use Alpine for all service. A thumbs up to the service department. service. A thumbs up to the service department. More

by eyepes55 Verified Customer Verified Customer

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Top notch staff at this location, the easiest car buying experience we’ve ever had. Kudos to Austin and Maverick, Hulk in finance was great too! experience we’ve ever had. Kudos to Austin and Maverick, Hulk in finance was great too! More

by chrishancheck Verified Customer Verified Customer

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From the fleet manager greeting me as he was heading home for the day, finding someone to help me and being so incredibly kind . To the sales associate Ebony that greeted me with such confidence in her prod for the day, finding someone to help me and being so incredibly kind . To the sales associate Ebony that greeted me with such confidence in her product and amazing knowledge. The warranty/closing agent so sweet non pushy and efficient to the after sale follow up o give a 100! Will be back for more ! More

by tammysoldit Verified Customer Verified Customer

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We had a wonderful experience all around. Friendly employees and we had a smooth sale experience. Friendly employees and we had a smooth sale experience. More

by libbymicka Verified Customer Verified Customer

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I recently visited this dealership and was thoroughly disappointed by the experience. • Lack of Communication: Despite multiple attempts to reach out, my calls and messages went unanswered. This lack o disappointed by the experience. • Lack of Communication: Despite multiple attempts to reach out, my calls and messages went unanswered. This lack of responsiveness is unacceptable and unprofessional. • Inefficient Service: A simple tire change took over two hours to complete. During this time, I observed staff members engaging in inappropriate conversations about customers, which was both unprofessional and disconcerting. • Misleading Advertising: The dealership advertised vehicles at prices that did not reflect the actual cost. Upon expressing interest in a particular car, I was informed of additional charges amounting to several thousand dollars, far exceeding standard taxes and fees. This bait-and-switch tactic is deceptive and undermines customer trust. Overall, my experience was marked by poor communication, unprofessional behavior, and misleading sales practices. I cannot recommend this dealership to others and advise potential customers to exercise caution. More

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Tony was very helpful and took care of everything for me. I brought my car in planning to be here all day. But he had it in and out within a couple of hours! I brought my car in planning to be here all day. But he had it in and out within a couple of hours! More

by bmartin Verified Customer Verified Customer

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Really good service. People very ones and good communication with a lot of knowledge ok People very ones and good communication with a lot of knowledge ok More

by joolivas27 Verified Customer Verified Customer

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Brittany was awesome. When we arrived she had everything ready. We had a great experience . She text us to make sure we arrived home ok. Same with Sergio. We couldn't be h When we arrived she had everything ready. We had a great experience . She text us to make sure we arrived home ok. Same with Sergio. We couldn't be happier. More

by dholm Verified Customer Verified Customer

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Can you Kenny Stark my advisor was wonderful spelled out future services I need to take care of really appreciate his hard work future services I need to take care of really appreciate his hard work More

by Tspanel Verified Customer Verified Customer

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