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Sergio Alvarez
Sergio Alvarez | Page 5
Service Advisor
Jenkins Hyundai of Leesburg
9145 US Highway 441
Leesburg, FL 34788
86 Reviews
Languages Spoken
English
Spanish
86 Reviews of Sergio Alvarez
November 14, 2022
I made a service appointment for my new Hyundai, when I arrived I was told there would be a 3-4 hour wait for my oil change! I said but I had an appointment, the service representative said to think of it arrived I was told there would be a 3-4 hour wait for my oil change! I said but I had an appointment, the service representative said to think of it as a doctors office visit. Being a retired MD I can say that in all my years I’ve never had a patient wait more than 30 minutes. This dealership is a joke. Call and try to talk to someone in service, good luck, they never answer the phones! More
by Beware!
Other Employees Tagged: Rafael Valdez, Tiffany Carranza , Melanie Finn, Ty Gould, Norman Kingsley, You can’t talk to anyone by phone!
October 20, 2022
Sergio Alvarez was great to work with! They knew I needed to get in and out quickly and they were completed within an hour. I appreciate the timeliness. I will say that it never fails when They knew I needed to get in and out quickly and they were completed within an hour. I appreciate the timeliness. I will say that it never fails when I come in for servicing I always seem to need something else done, but they are not high-pressure so I like that. Definitely like their service team and the hospitality! More
by missikelsey
October 08, 2022
Very nice and professional staff I felt like I was part of the Family I appreciate Good customer service thank you guys of the Family I appreciate Good customer service thank you guys More
by Daveyhill37
Other Employees Tagged: Rafael Valdez, Tiffany Carranza , Melanie Finn, Ty Gould, Norman Kingsley
September 26, 2022
This was my first experience using serviceat Jenkins Hyundai. It was very easy to navigate getting my car in for service. I waited in the waiting room for my vehicle and the wait time was not bad at a Hyundai. It was very easy to navigate getting my car in for service. I waited in the waiting room for my vehicle and the wait time was not bad at all. Everyone was very friendly and helpful. More
by AnneK
September 20, 2022
Great personal from every department. Great maintenance performed everytime and on time. Clean facility what we say keep up the great work. Great maintenance performed everytime and on time. Clean facility what we say keep up the great work. More
by Ldiaz36775
Other Employees Tagged: Jeremy Kyle, Sharla Ali, Tiffany Carranza , Melanie Finn, Ty Gould, Juan M Mr NYC
September 05, 2022
Sergio was my service agent and, as always, he was wonderful. He and his team got me signed up for my loaner car and had me out the door in no time. Sergio also arranged to drop my car at my place o wonderful. He and his team got me signed up for my loaner car and had me out the door in no time. Sergio also arranged to drop my car at my place of business which saved me having to leave work which was awesome. More
by Suedeboer
Other Employees Tagged: There was a young lady who helped tremendously with getting everything lined up, parts ordered, and schedule made. However, I cannot remember her name, but I’m sure Sergio could help with that.
September 02, 2022
Very friendly, professional, and courteous team members--everyone we encountered. Would definitely recommend to others. members--everyone we encountered. Would definitely recommend to others. More
by lesley
Other Employees Tagged: Tiffany Carranza
August 24, 2022
Good service department. Service adviser, Segio Alvarez, does a good job of taking care of the customer. As a previous service director myself I know what good service is Service adviser, Segio Alvarez, does a good job of taking care of the customer. As a previous service director myself I know what good service is and he does an excellent job. More
by elkeifer
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