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Sergio Alvarez

Overview Reviews (85) Inventory (415)

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Sergio Alvarez

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Sergio Alvarez | Page 8

Service Advisor

Jenkins Hyundai of Leesburg

9145 US Highway 441
Leesburg, FL 34788

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4.9

85 Reviews

Overview Reviews (85) Inventory (415)

Languages Spoken

English

Spanish

4.9

85 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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85 Reviews of Sergio Alvarez

January 05, 2022

Dealership Rating

Employee Rating

The service department was very professional and they saved me money. I will use them again over outside entities who wanted to charge me for parts that didn’t need replacement. saved me money. I will use them again over outside entities who wanted to charge me for parts that didn’t need replacement. More

by Dianna

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jan 05, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your generous feedback. We are delighted to know that you enjoyed your recent service visit. We look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 15, 2021

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Employee Rating

Great service, short wait time, good pricing. Will return here for service. Sergio was very efficient. here for service. Sergio was very efficient. More

by BaywayRic

Recommend Dealer

Yes

Helpful 0

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Dec 15, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Sergio provided you with an excellent service experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 07, 2021

Dealership Rating

Employee Rating

Service personnel were professional and efficient. Let me know what services were needed, etc. Also, car was ready exactly when stated. me know what services were needed, etc. Also, car was ready exactly when stated. More

by Lili

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Dec 08, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to hear that you enjoyed your recent visit to service. Thank you for your feedback. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 04, 2021

Dealership Rating

Employee Rating

the took really good care of me. they seen me in a timely manner and was ready to answer any questions timely manner and was ready to answer any questions More

by twanetta

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Dec 06, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to hear that you enjoyed your recent experience at Jenkins Hyundai of Leesburg. Thank you for your positive review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

November 24, 2021

Dealership Rating

Employee Rating

Excellent service department!Check In has Excellent service department! Check In has improved. Sergio Alvarez...is in my opinion OUTSTANDING! Thank You! Excellent service department! Check In has improved. Sergio Alvarez...is in my opinion OUTSTANDING! Thank You! More

by jfbogan

Customer Service

Friendliness

Recommend Dealer

Yes

Helpful 0

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Nov 26, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your positive feedback. We appreciate your business and your five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext. 4353)

November 23, 2021

Dealership Rating

Employee Rating

Out standing service,the gentleman that took care of me was.very forth coming. A pleasure to be sure. The service is number 1 in my book. In Never had a problem when I got my car back. was.very forth coming. A pleasure to be sure. The service is number 1 in my book. In Never had a problem when I got my car back. More

by giordan

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 23, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that you are well taken care of when visiting our service department. We appreciate your positive feedback and your continued business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

November 20, 2021

Dealership Rating

Employee Rating

I was very happy with the latest service appointment. In particular, working with Sergio was a pleasure. He's knowledgeable, personable and very helpful. particular, working with Sergio was a pleasure. He's knowledgeable, personable and very helpful. More

by jjlobue

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Nov 22, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your feedback. We are delighted to know that you enjoyed your most recent visit to the service department. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkinscars.com 352-326-3585 (ext.4353)

November 06, 2021

Dealership Rating

Employee Rating

Friendly and professional staff. Seem able to handle a lot of service customers without getting behind on time schedule. lot of service customers without getting behind on time schedule. More

by bsamuel

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rafael Valdez

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Nov 10, 2021 -

Jenkins Hyundai of Leesburg responded

We appreciate your generous feedback. Thank you for your review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

November 05, 2021

Dealership Rating

Employee Rating

Our service rep went the extra mile to obtain 90 percent coverage for a costly repair. The work was done to our satisfaction in a single day, and we were given a loaner car at no cost. Much appreciated! coverage for a costly repair. The work was done to our satisfaction in a single day, and we were given a loaner car at no cost. Much appreciated! More

by JEFF_SLCK

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 10, 2021 -

Jenkins Hyundai of Leesburg responded

We appreciate your generous feedback. Customer satisfaction is truly our top priority. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

November 03, 2021

Dealership Rating

Employee Rating

Service department is excellent! Love my 2015 Hyundai Santa Fe Limited!! Thanks for making happy customers😊 Santa Fe Limited!! Thanks for making happy customers😊 More

by lebarboneal

Customer Service

Friendliness

Recommend Dealer

Yes

Helpful 0

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Nov 04, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to hear that you enjoyed your recent service visit. Thank you for your feedback. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

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