Sergio Paulo Aguilar Lescaille

Purchasing a new car is always a big moment, and I can honestly say this experience was made exceptional by the team I worked with. From start to finish, Christian stood out for his professionalism and ge honestly say this experience was made exceptional by the team I worked with. From start to finish, Christian stood out for his professionalism and genuine approach. He asked thoughtful questions, explained everything clearly, and made the process feel smooth and supportive rather than pressured. It was clear that he not only wanted the sale to happen but also wanted me to feel confident and comfortable with my decision. The rest of the staff also made a lasting impression. The insurance representative, who mentioned he drives a Supra, was personable and easy to work with, making that part of the process straightforward. The gentleman who finalized my warranty and paperwork created an environment that was welcoming and even celebratory — he kept things light, made me laugh, congratulated me on the purchase, and turned what is often the most tedious step into one of the highlights of the day. The manager on site showed the same level of professionalism and oversight, which tied the entire experience together. This purchase was emotional for me, and what made it truly memorable was having a team that went beyond just selling a car. They connected with me on a human level, taking the time for real conversations and showing genuine support throughout the process. That kind of customer service — where people clearly enjoy what they do and care about the customer’s experience — makes all the difference. I left not only with a car I’m very happy with but also with gratitude for how I was treated. Christian and the rest of the staff deserve recognition for creating such a positive, supportive, and professional environment. More

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No asesoran bien, te dan un carro con demasiada millas con triple de su valor actual, con triple de su valor actual, More

by a.g.anapatricia82 Verified Customer Verified Customer

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Do not use them for out of town purchases! !!! If you can’t physically go to the dealership then don’t buy from this dealership - find another place - take my advice they are terrible to work w !!! If you can’t physically go to the dealership then don’t buy from this dealership - find another place - take my advice they are terrible to work with. Took two months to finalize a deal and get the truck released to the transporter. Sales manager was NOT good about returning calls or texts, I can only assume that since I wasn’t in person then I wasn’t important enough. The kicker was they didn’t disclose that the truck with a blown transmission. Something I would have known if I had been an in-person shopper because it was obvious within the first mile driving the vehicle for the first time. They really pulled a fast one on this buyer and then all they had to say was “did you buy our ext warranty?” More

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I long ago visited your Ford dealership and was extremely disappointed with the service. The staff was unhelpful, unprofessional, and showed little regard for customer satisfaction. Overall, my experience wa disappointed with the service. The staff was unhelpful, unprofessional, and showed little regard for customer satisfaction. Overall, my experience was quite poor and not what I expected from a reputable brand like Ford. More

by Olga Verified Customer Verified Customer

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Hooked it up. Best costumer service. Top notch. Not alot of the typical pressure applied. W Best costumer service. Top notch. Not alot of the typical pressure applied. W More

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Appreciated the patience, respect and compassion shown to us. Looking forward to purchasing my next vehicle with them us. Looking forward to purchasing my next vehicle with them More

by PREMIERESENIORSERVICES Verified Customer Verified Customer

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Great experience. Relatively quick process and felt good about the deal reached. That’s all I have to say Relatively quick process and felt good about the deal reached. That’s all I have to say More

by MSCIOLTO Verified Customer Verified Customer

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The personalized service was absolutely amazing. The process was smooth from start ti finish. Clear expectations were set and exceeded. A big thanks to the manager Paul and to his team! The process was smooth from start ti finish. Clear expectations were set and exceeded. A big thanks to the manager Paul and to his team! More

by ROTAX33 Verified Customer Verified Customer

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It was a pleasure to make this deal with ford of kendall the service was excellent im definitely coming back the service was excellent im definitely coming back More

by NOELPEREZ1072 Verified Customer Verified Customer

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Mi primer auto y salí más que complacido con Ami y su equipo de trabajo equipo de trabajo More

by MIGUELANGELRODRIGUEZESTEVEZ8 Verified Customer Verified Customer

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